Can't Update iPhone 4 - Software Update Server Unavailable / Not contactable

Discussion in 'iPhone' started by iSaxon, Sep 7, 2010.

  1. iSaxon macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #1
    Anyone else experiencing this?

    I have an iPhone 4 Jailbroken on 4.0.1 software.

    I tried to upgrade to the 4.1 GM, and I got this message.

    Then I tried to update/restore to 4.0.2 and I still got the same message.
     

    Attached Files:

  2. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #2
    I have no idea why it's doing this. This never happened to me before.
     
  3. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #3
    I've received that message before. Close iTunes and then re-open it and try again.
     
  4. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #4
    maybe they're getting ready for the 4.1 release or maybe it'll be available later today
     
  5. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #5
    It didn't work. I'm mad, I want to update to 4.1 lol :rolleyes:
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    You have anything blocking the port used for Apples update server?
    Firewall software or something like that?
     
  7. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #7
    Not that I'm aware of... I just restored/updated a couple weeks ago...
     
  8. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #8

    It could be an Apple Server issue and not you. I'm trying to download the new Safari update (5.0.2) with the Mac Software Update program on my MacBook Pro and it won't connect.
     
  9. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #9
    Hmm.. well I just used Umbrella to bypass Apple's servers and updated anyway! :D
     
  10. shandyman Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #10
    if you downloaded the GM then you are meant to click option + restore or option + update on a mac (or if you're on windows, it's shift, not option) and point it to the GM you downloaded. if you mean the official release, it's not out until later
     
  11. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #11
    I already updated to the GM, using Umbrella.
     
  12. shandyman Suspended

    Joined:
    Apr 24, 2010
    Location:
    Dublin, Ireland
    #12
    oh you said you tried to upgrade to 4.1 when you got the message, so it sounded like you didn't get it done in your OP
     
  13. iSaxon thread starter macrumors 6502a

    iSaxon

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh, PA
    #13
    I didn't in the OP, but a couple of posts up I replied to someone to say I got
    To update using umbrella. :)
     
  14. ELynch303 macrumors newbie

    Joined:
    Oct 21, 2010
    #14
    i had the same problem with a JB iphone 3gs running FW 4.0.1 i had to sync the phone then update and it worked now running 4.1:) and in the middle of JB'ing it and then android in a dool boot have to try it lol
     
  15. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
    #15
    The keyword is Umbrella. Or any other application related to jailbreaking. They usually mess with the HOSTS file.

    Open your hosts file in /private/etc/hosts (Mac) or C:\Windows\System32\drivers\etc or C:\Windows\SysWOW64\drivers\etc (Windows)

    See if there's a line for gs.apple.com and add a # mark before it to remark it out.

    Then, flush the cache or reboot your machine and try again.
     
  16. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #16
  17. bobr1952 macrumors 68020

    bobr1952

    Joined:
    Jan 21, 2008
    Location:
    Melbourne, FL
    #17
    Did you do as suggested in the pop-up--try again later? Maybe there are other issues with your phone but I got that window this time--and I've got it with previous updates--so I just try again--just too many people trying to access the update server.
     
  18. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #18
    what happened was that my hosts file was messed up.
    I can thank Tiny Umbrella for that one... :(
    Its been fixed now.
     
  19. jayeskreezy macrumors 65816

    Joined:
    Mar 3, 2005
    #19
    How exactly do you do this? How do you open your hosts file and flush the cache?
     
  20. penter macrumors 6502a

    penter

    Joined:
    Jun 15, 2006
    #20
    You should download an Application that can allow you to see hidden files. TinkerTool and Onyx, to name a few.

    1) Click on the option to allow finder to see hidden folders. This will re-launch finder for you. You'll see tons of files and folders that you've never seen before. **Be careful not to mess with them, if you don't know what you're doing.**

    2) Navigate to the hosts file, select it, and go to: File > Get Info... (command + I)

    3) Modify permissions (at the bottom of the Info window) to Read & Write. You'll have to click on the lock icon, and input your password for this.

    4) Open the hosts file with TextEdit. Save upon closing.

    5) Once you've done what you have to do, Set the hosts file's permissions back to its original state.

    edit: you may not need to flush the cache, nor restart the machine, but it's never a bad idea...
     

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