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Capital One Bank Stops MAC support
- Thread starter peterlobl
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That is rather sad of them to drop non IE support.
My recomendation is go switch to a Credit Union. More services, Less Fees and more intersted. I do not see the draw back. Big time when they are part of a large network of them. The one my Credit union is with gives me more branches to access my account than even Bank of America has.
My account has No Fee, No Minimum balance, Online banking, Online bill pay, Very low interested rates on loans and credit cards (as low as you will be able to find) and Oh yeah better interested rates than any of you normal banks. No real draw back.
Mind you my credit union is even good among credit union still most credit union will beat the pants off a bank in all the normal categories.
Remember a bank first interest is to its stock holders and it self. The account holders are pretty far down the line. Credit Union first interests are to its account holders.
This is just yet another example of why credit unions are better.
My recomendation is go switch to a Credit Union. More services, Less Fees and more intersted. I do not see the draw back. Big time when they are part of a large network of them. The one my Credit union is with gives me more branches to access my account than even Bank of America has.
My account has No Fee, No Minimum balance, Online banking, Online bill pay, Very low interested rates on loans and credit cards (as low as you will be able to find) and Oh yeah better interested rates than any of you normal banks. No real draw back.
Mind you my credit union is even good among credit union still most credit union will beat the pants off a bank in all the normal categories.
Remember a bank first interest is to its stock holders and it self. The account holders are pretty far down the line. Credit Union first interests are to its account holders.
This is just yet another example of why credit unions are better.
True, and enough will cause them to change. But not before you end up finding a better bank.
"What's in your wallet"......
"NOT YOUR BANK! that's for sure."
Outrageous idea...get a new bank?
Forcing you to use the notoriously unsecure internet explorer is bad no matter what, but when my money and personal identity information are involved... goodbye.
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Forcing you to use the notoriously unsecure internet explorer is bad no matter what, but when my money and personal identity information are involved... goodbye.
Your post has inspired me to investigate credit unions
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Well, first off ... I don't use any form of online banking. Nor will I ever. I have been known to leave a bank (in the middle of setting up an account) if they won't allow me to disable online access.
In the event I did, after being told they have no plans for supporting Mac (Linux, my iPhone, my TV, or my Commodore 64 [ok, little far on that]) . I would drop them like a bad habit.
There is no excuse for companies who refuse to embrace widely accepted standards. A Windows only website really makes me question what type of management they have. If they aren't following the "rules" on simple things such as following open standards, who knows what they will do with my money. What other rules are they breaking ?
Funny thing about banks, I am still using the bank I had in NJ. (I moved to California last year) The closest branch to me is over 2500 miles away. However, I keep using them because they treat me well (and because I have my debit card memorized, which saves a crap load of time) However, if they pulled some crap like this. I wouldn't think twice about moving on.
Long time ago there was a such thing as customer loyalty. It doesn't exist anymore since companies treat their customers as disposable entities. Thats fine, time to return the favor when needed
In the event I did, after being told they have no plans for supporting Mac (Linux, my iPhone, my TV, or my Commodore 64 [ok, little far on that]) . I would drop them like a bad habit.
There is no excuse for companies who refuse to embrace widely accepted standards. A Windows only website really makes me question what type of management they have. If they aren't following the "rules" on simple things such as following open standards, who knows what they will do with my money. What other rules are they breaking ?
Funny thing about banks, I am still using the bank I had in NJ. (I moved to California last year) The closest branch to me is over 2500 miles away. However, I keep using them because they treat me well (and because I have my debit card memorized, which saves a crap load of time) However, if they pulled some crap like this. I wouldn't think twice about moving on.
Long time ago there was a such thing as customer loyalty. It doesn't exist anymore since companies treat their customers as disposable entities. Thats fine, time to return the favor when needed
If you think that major corporations promote fanbois of any flavor to positions where they can make decisions such as this, you are sadly under-informed.
However, I think that you're just confused - - it is Apple that has fanbois, not Microsoft.
Microsoft has system haters.
It appears to me that a troll has been successful in stirring up a bees-nest of anger in the Apple fanboi community. The Capital One web site allowed me to log on using Firefox, Camino, and Safari; all under 10.5.2.
If you don't like your bank's service, switch banks. There are dozens of banks out there, and most of them are desperate for cold, hard, cash in their accounts right now. Plenty of them support Safari.
Wachovia explicitly supports Safari.
Washington Mutual explicitly supports Safari, though this may vary by state
SunTrust explicitly supports Safari
Chase explicitly supports Safari
Wells Fargo supports Safari for some functions, but not for others.
P.S. Can we stop with the "fanbois" nonsense and be adults please?
Wachovia explicitly supports Safari.
Washington Mutual explicitly supports Safari, though this may vary by state
SunTrust explicitly supports Safari
Chase explicitly supports Safari
Wells Fargo supports Safari for some functions, but not for others.
P.S. Can we stop with the "fanbois" nonsense and be adults please?
Capital One consumer site works fine under Safari, etc... North Fork Bank's site worked fine for business and consumers...
New and "improved" Capital One business site does not... Treasury Optimizer it is called - and makes me pull out the iPhone and use it as a phone only to get any updated optimized info.
therein lies the vein of this thread.
I had my business in North Fork... I bailed when Capitol One bought them. I hate them as a Credit card, I would NEVER deal with them as a bank. Same goes for Bank of America. Another bunch of jerk offs...
Of course it has. When people use "Windows vs Mac" when it's clearly a case of Safari, Camino, Firefox, Opera, Mozilla, vs IE it's NOT a question of supporting Mac vs supporting Windows. It's a question of supporting a brand of browser over another.
Sure using missguided logic such as "well IE only runs on Windows so what was said is true" will stirr up a Win vs Mac debate. Regardless of how you rationalize it, it's still a browser war not an OS war. If IE still ran in OS X we probably wouldn't be here, ohh wait, it DOES up to IE v6 under CrossOver, so it's still not a OS war.
They're forcing business people to use IE NOT Windows.
If they were forcing us to use Windows, and if it WAS a OS war, then I should be able to connect to my business account with Firefox, Opera, Mozilla, Safari as long as I used Windows to do it right? WRONG!
Add Bank of America to that list. They support Mac on Safari, and they explicitly support the iPhone and other mobile devices. In their online banking section, they even link to Steve Jobs' presentation at MacWorld, where he demonstrates mobile banking on the iPhone. Their customer service is also quite good, in the few times I've had to deal with them. And they're everywhere.
For what it's worth, North Fork Bank has never had a good web interface. It's sad that Capital One took a step backward when they acquired this bank, rather than bringing them into modern times.
As for the "fanboyism," well what do you expect? When a bank says they aren't supporting your computer anymore when there really isn't any good reason to and when every other bank is, you're going to get frustrated with them!
IEat me
The official support policy of Capital One Bank is:
Macintosh users who wish to access their business accounts online must load BootCamp and run Internet Explorer.
There is a five page fax with details on how to accomplish this.
Update: I went in and spoke to a person at the bank who handles business accounts... he and I both share a passion for our iPhones... we are now both unable to use them to access Cap One Business info. As a banker, he had little positive to add.
The official support policy of Capital One Bank is:
Macintosh users who wish to access their business accounts online must load BootCamp and run Internet Explorer.
There is a five page fax with details on how to accomplish this.
Update: I went in and spoke to a person at the bank who handles business accounts... he and I both share a passion for our iPhones... we are now both unable to use them to access Cap One Business info. As a banker, he had little positive to add.
Link this document.
Regardless, as I said no matter how you twist it, unless they're using integrated security domains (which isn't supported in xp home as one stated) it's still a browser issue. They're only supporting IE. Just because they put Bootcamp means they're uninformed that IE can run on Mac and has run on mac in the past (the download is probably still available but probably doesn't work on leopard).
Besides most Windows uses have the mindset that "if it's it a Windows program it ONLY runs in Windows OS" which isn't true as most of us know.
I'm not going to continue to repeat it. It's a browser war unless there's an API inside the windows OS they access via IE which is a security risk it's still a browser war and Capital One thinks that the only way to run IE is to run it in Windows which is not true.
Now if that document states "Users must have XP Pro or higher (XP Home not supported)" THEN it IS an OS war in the respect they are using local API's (domain or otherwise) to access the accounts. However this would limit users to only access said accounts from within their companies network domain OR on corporate computers with some sort of impersination running. All of which limit how their customers can access their accounts even in the Windows OS.
Network specific websites isn't new, Cingular business does it. I get a different home page when I access from within the Lockheed domain that I do outside of it. If that's the case, that's pulling domain/network information and still as stated earlier limits the users access depending on their location regardless of OS. If it is the case, then it's company customized and yes your stuck because that's a corporate solution and many other companies adopt it to suit companies internal infrastructure.
But if it's for ALL users then CO is shooting themselves in the foot.
Kkat, you can rationalize it all you want but the fact remains that the bank in question from the OP requires Internet Explorer and it requires the Windows version rather you are using Crossover, Bootcamping Windows or a physical PC, it still requires the Windows version.
People who invest their money with their favorite bank should not have to be forced to banking online with a platform they don't use.
I use Wamu and I am very happy they support browsers that run on a Macintosh. The moment they tell me that I have to start jeopardizing my security by browsing my account online with anything that requires Windows I'm outty! Banks are suppose to be about security, I WILL NEVER RUN WINDOWS TO ACCESS MY ONLINE BANKING ACCOUNT.
Sorry for the rant.
Kkat, you can rationalize it all you want but the fact remains that the bank in question from the OP requires Internet Explorer and it requires the Windows version rather you are using Crossover, Bootcamping Windows or a physical PC, it still requires the Windows version.
People who invest their money with their favorite bank should not have to be forced to banking online with a platform they don't use.
I use Wamu and I am very happy they support browsers that run on a Macintosh. The moment they tell me that I have to start jeopardizing my security by browsing my account online with anything that requires Windows I'm outty! Banks are suppose to be about security, I WILL NEVER RUN WINDOWS TO ACCESS MY ONLINE BANKING ACCOUNT.
Sorry for the rant.
As stated, and if you read further (unsubscribing to this senseless thread after this post) if IS using api's that are in Windows itself then it's no longer browser it IS OS. I believe I made this clear in a previous post.
Crossover is indeed running in a windows bottle, but I would not be running native Windows, which still coincides with my original point.
This is a pointless debate without knowing the specifics as to why they are choosing IE over any other browser. There are and I haven't said there aren't reasons, api libraries, reasons why they are requiring IE that we don't know about and everythign said here is pure speculation as to why. If it's just the developers of the site only tested in IE and only support IE, and are developing in .NET and utilizing .NET Windows specific objects that don't run properly in any other browser then as stated, it's still a BROWSER.
Let me put this in simple terms, if it were OS related (and I've beaten this to death) then we can still access the site with Firefox, Opera, and Safari. You can go into symantecs all you want about how crossover is technically running Windows, but it still boils down to browser support unless they are using Windows specific API's that's when it becomes OS specific.
I think at this point, you're splitting some really thin hairs just to try and "win" what you perceive as an "argument."
The bottom line is that OS X has standards-compliant, secure tools that plenty of financial institutions have no problem with supporting so that businesses can access their accounts. Capital One appears resistant to supporting these tools, and instead will suggest to Mac users - whether it's right or wrong - that the solution to their dilemna is to access their accounts in a Windows environment using Internet Explorer.
To you, that may seem like simply a "browser war." So be it. Pray tell, how does that excuse such a short-sighted action on Capital One's part?
I will agree with you in one sense: it would certainly shut ME out if even if I'm using my remaining windows computer. I will not use IE on it, and prefer Firefox (though I am trying out Safari as well). As a result, I'd still be SOL.
Still a bad move, and a poor choice by CapOne. Fortunately for now, it seems only to affect their business accounts, and not their personal banking (including credit cards, of which I unfortunately have one). Though thankfully, if CapOne continues in this rather ridiculous vein, I can move my online account management to my Bank's online Bill Payment feature and they can support me.
I don't think so at all. Especially considering there are much larger banks who have no problems at all supporting non-IE browsers. Regardless of the reason, it's problematic, locks a user into forcibly using a browser (or even OS) they may not care for, and also advertises to the world - and the hacking community - that they're using IE/Windows-specific APIs and back-end architectures, free for the exploiting.
And you seem to disagree for some reason. So what is there not to debate?
Cap One needs an iPhone
If I must admit something, one time only, I just want Cap One's online system to work with my Mac in OSX, and with my iPhone at all.
it seems so close to functioning, yet...
Alas- calls to their online department have not been helpful yet
Yesterday I was promised a call back, to no avail
Today, among polite conversation, I was assured a call back for real by 5pm est...
Nope
If I must admit something, one time only, I just want Cap One's online system to work with my Mac in OSX, and with my iPhone at all.
it seems so close to functioning, yet...
Alas- calls to their online department have not been helpful yet
Yesterday I was promised a call back, to no avail
Today, among polite conversation, I was assured a call back for real by 5pm est...
Nope
such an outrageous news indeed.
i usually ask my banks if they use mac before opening an account. just like i ask the newsstand guy, the waitress at the coffee shop if they are mac supporter.
and this one time at band camp, this hot chick tried to make out with me but then she told me she was a windoooze user, i had to turn her down.
i usually ask my banks if they use mac before opening an account. just like i ask the newsstand guy, the waitress at the coffee shop if they are mac supporter.
and this one time at band camp, this hot chick tried to make out with me but then she told me she was a windoooze user, i had to turn her down.
You must be a switcher chagla - - only a switcher could have a sense of humor about being a Mac fanatic.
To get many advancded features to work correctly on IE (such as are used in "AJAX"-style UIs) is extremely difficult. Often, the contortions and kludges that must be put into the code to make things work right on IE "break" the page on all other browsers. The additional time and expense required to make all pages work both on IE and on other browsers (which all are much easier to write code for than IE, and conform to industry standards much more strictly) can be quite substantial.
It's not called "Internet Exploder" for nothing.
It's not called "Internet Exploder" for nothing.
