CarPlay Helping Some GM Dealers Close Deals on New Vehicles

[Juicy Box]

I too was drawn in to Air Play when choosing on a new vehicle, too bad the execution is far from most things I've become used to with Apple.
The Air Play on my 2016 GMC Canyon is buggy as hell, running IOS 9.2 on my iPhone 6. Issues with Pandora constantly, issues with the Maps App not being in night or day mode at the correct time (at night a white/tan map is less than ideal as is a dark map during the day), issues with it staying connected, recognizing Siri commands, understanding my Siri commands, etc etc etc.

Now, since it's a 3rd party implantation by GMC, GMC blames my iPhone, and Apple blames issues with GMC. Typical pass the buck while NOBODY is or can do anything about my issues. Just finding out what version software and possibly getting updates is frustrating to say the least. Again, GMC dealer says it's on the iOS side, Apple says it's an issue with GMC...

It's cool when it works, but I feel like I'm back on IOS 1.0 when it comes to being polished or truly ready for prime time.
It's slightly better than using bluetooth though, which wants to play random music loudly everytime it connects, or returns from a call, etc. CONSTANT playing music when I want nothing of the sort. I don't have BT paired anymore so at least I can actually control what gets playing through AirPlay... most of the time.

I think you meant "Carplay"


This sucks. I wonder if it is a software or hardware issue. I haven't had much experience with Carplay since my I installed it in my wife's 2015 Mazda5, but the few times I used it, it seemed to work fine.

I wonder if it is an issue with Carplay, or iOS 9.

 

[Lost Rider]

Lets see how many extra Americans get killed on the road because of using Car Play. Most are bad enough drivers without adding this to the crash rate.

You should worry about driving on your little island while we worry about our driving here in the USA, mate.

 

[Lost Rider]

I think you meant "Carplay"


This sucks. I wonder if it is a software or hardware issue. I haven't had much experience with Carplay since my I installed it in my wife's 2015 Mazda5, but the few times I used it, it seemed to work fine.

I wonder if it is an issue with Carplay, or iOS 9.

There in lies the problem... we don't have Apple only to deal with, overall customer service from apple has been great in my 25+ years experience, as so is my GMC dealer... the problem is now with carplay is we have a "product" with too many variables. Hardware and software by two completely separate companies that are supposed to integrate. That is against the "Apple" experience they can deliver with the products they make and sell with 100% control. Granted not everything Apple is perfect, I'm not a blind fan boy, moved from OS X 9 to 10 beta back in the day... but expect a little better. I had faith that if Apple was allowing their name on it, then it would be mostly sorted out... I bought this truck because it was the best in class MPG and had CarPlay. Period. Playing with it at the dealer before purchase, Carplay was neat, and attractive.
I expected since Apple is offering this product through these car makers that they would stand behind their product 100%, my experience has not been that. It's been a far more typical "it's not our fault, talk to the other guy" experience.

Still overall happy with my Apple products, and happy with my truck, but the CarPlay is v1.0 and far from being the mostly typical Apple "product that just work" I'm used to.

I think it's both a hardware and a software problem, from the issues I've had. Who's to blame?.... and who will fix it?...

 

[Sigma4Life]

Ford doesn't have CarPlay in 2016 vehicles. May be possible through a future software update, but they've given mixed answers about that.

Ford providing a significant software update for a vehicle you already purchased?

 

[RangerOne]

There is 0% chance my next car will not have CarPlay. After one garbage infotainment system after another, I've had it with Big Auto's complete inability to provide a system that just works.

The same thing goes for Cable-- there isn't one single cable box out there that's worth its weight in lead. ATV4 and other streaming solutions blow them away.

 

[jjcaspar]

Ford providing a significant software update for a vehicle you already purchased?

Just got the Siri Eyes Free update for our 3 year old Ford Explorer. Pretty cool. The Japanese auto makers, like with so many things, are way behind on this. I only wish they would make it available for my Tesla...

 

[Juicy Box]

I had faith that if Apple was allowing their name on it, then it would be mostly sorted out...

I used to have faith in Apple, but it has been slipping a bit lately. There has been too many things going wrong with their products lately for me.

The ATV4 has not been a good update,

and my Late 2012 iMac has been giving me so much trouble in the past year, due to what I thought was a bad hard drive, but Apple kept telling me that the hardware was fine and it must be a software issue.

Until my fusion drive finally broke and I couldn't boot at all, or go into internet recovery mode.

I think it's both a hardware and a software problem, from the issues I've had. Who's to blame?.... and who will fix it?...

This is the exact reason for me not wanting Carplay or any other infotainment system in any new car I get.

After the horrible issues my Wife had with her old 2014 Mazda CX-5 info/nav/bluetooth system, I told her for now on, we will just stick with after market systems.

It had so many bugs, would stop working regularly, and even though the car was still under warranty, Mazda would just say it is a software issue, and there is nothing they can do.

I have a feeling you are right about this, if there is a problem, you don't know who is to blame, and who will fix it.

 

[Soccertess]

I wait until Lexus adds Carplay.

While I love the quality of Toyota/Lexus, i'm frustrated how they are so conservative. Their concept cars will have it, but they will be the last to roll it out, even if it proves popular with customers.

 

[MH01]

Someone at MR loves CarPlay , we get model by model release schedules.

Given a choice between two cars is a better nav/entertainment system, I'd opt for the one with car play, for future resale value alone. It just a smart choice .

 

[miamialley]

I just bought a 2016 Volt and I would not have if it didn't have CarPlay. I will also get Android Auto compatibility when available (upgrade).

 

[kildraik]

is it still within 30 days? if it is, just return it and buy a new one.

forgot, do you still have the receipt?

What does 30 days have to do with a vehicles purchase? Some states like Texas have a buyers remorse law that's only valid for 72 hours, but there is no such thing as returning a car. *Shakes head at humanity*

 

[kildraik]

I'm baffled. To me, one of the finer points of having a RR (or other luxury vehicle) is that I have what most don't. A solid (and beautiful, which CarPlay is not) infotainment system.

I just can't wait until somebody breaks into it. Then it doesn't matter if you have a Chevy or a BMW... Equal opportunity bricks!

I'm still an advocate for keeping my car as an independent entity. I'll leave CarPlay for the sheeple.

It'll be useless when lawmakers make it illegal to view messages/email through an AutoOS anyways. It's coming. Like all bad ideas, it will be temporary.

Crappy maps, "dazzling" distraction, and the never ending need to be just as basic as a Kardashian taking a selfie.

Lol.

 

[RB1959]

It'll be useless when lawmakers make it illegal to view messages/email through an AutoOS anyways.

Lol.

Another person who is commenting on something they clearly have not seen. You cannot view messages on a CarPlay system. Siri gives the option of reading messages to you. You cannot see or read messages, you can only hear them and respond by dictating your reply to Siri. You cannot receive email on CarPlay, there is no email function. Apple have deliberately kept the CarPlay system simple and hands and eyes free. It's a very safe system to use.

Maps work very well and the display dims at night so it doesn't dazzle. You can turn the display off if you prefer.

I've had it in my car for over six months, if that makes me a "sheepie." So be it.

 

[wood1208]

Those who bought vehicles because they needed are pardon but anyone now-on buys vehicles without much needed available phone connectivity(CarPlay, android auto) is uninformed, outright dumb buyer. Remember, you don't buy or replace vehicle like your gadgets every so months or years. Wait, be-informed and choose wisely.
It doesn't cost car manufacturers to add such functionalities because it is software based sharing Infotainment system(comes with car) and if they plan ahead into design process than it can be well integrated, responsive. Moreover, phone manufacturers provides free Map updates on phone and customers pays for buying phone, music service and call/text cell plan. We must demand available in every car produced and sold.

 

[2010mini]

I too was drawn in to CarPlay when choosing on a new vehicle, too bad the execution is far from most things I've become used to with Apple.
The CarPlay on my 2016 GMC Canyon is buggy as hell, running IOS 9.2 on my iPhone 6. Issues with Pandora constantly, issues with the Maps App not being in night or day mode at the correct time (at night a white/tan map is less than ideal as is a dark map during the day), issues with it staying connected, recognizing Siri commands, understanding my Siri commands, etc etc etc.

Now, since it's a 3rd party implantation by GMC, GMC blames my iPhone, and Apple blames issues with GMC. Typical pass the buck while NOBODY is or can do anything about my issues. Just finding out what version software and possibly getting updates is frustrating to say the least. Again, GMC dealer says it's on the iOS side, Apple says it's an issue with GMC...

It's cool when it works, but I feel like I'm back on IOS 1.0 when it comes to being polished or truly ready for prime time.
It's slightly better than using bluetooth though, which wants to play random music loudly everytime it connects, or returns from a call, etc. CONSTANT playing music when I want nothing of the sort. I don't have BT paired anymore so at least I can actually control what gets playing through CarPlay... most of the time.

I wouldn't be surprised if the aftermarket CarPlay radios work better than OEM ones.

 

[chitoac]

Siri Eyes Free != CarPlay

LOL NO...

 

[chitoac]

I don't think this would surprise anyone. I know I myself already decided I'm not buying a new car without new technology called CarPlay and I guess many others feel the same way.
Though I do think it would be nice if you could install CarPlay as an aftermarket mod for existing car owners.

Pioneer appradio 4

 

[Iconoclysm]

today Apple is giving away thier OS to car manufacturers...

just wonder what happens to CarPlay after Apple releases Apple Car.

Why in the world do you think Apple is giving it away? There is no evidence to support that.

 

[Iconoclysm]

To be clear, I'm sure these consoles use both Apple CarPlay and Android Auto. This just goes to show that the average consumer wants internet everywhere / a mobile digital hub.

Neither function that way, what they do is provide the same features everything else did but with a uniform interface from car to car. CarPlay and Android Auto bring nothing "new", per se, they just fix what is a giant mess.

 

[Iconoclysm]

It's not their OS.

Of course it's to Apple's best interests to have CarPlay in other brands.

If you buy a car with CarPlay, you'll probably keep buying iPhones.

In most cases, CarPlay is installed alongside Android Auto or will be in the future. A Windows version will also be coming along soon. Apple is not giving this away for free, I believe there is a hefty licensing fee.

I think you meant "Carplay"


This sucks. I wonder if it is a software or hardware issue. I haven't had much experience with Carplay since my I installed it in my wife's 2015 Mazda5, but the few times I used it, it seemed to work fine.

I wonder if it is an issue with Carplay, or iOS 9.

This is pretty common, I wouldn't even be so bold as to call CarPlay a version 1.0, it's slightly less. And I'm ok with that, it will change over time.

 

[Iconoclysm]

I'm baffled. To me, one of the finer points of having a RR (or other luxury vehicle) is that I have what most don't. A solid (and beautiful, which CarPlay is not) infotainment system.

I just can't wait until somebody breaks into it. Then it doesn't matter if you have a Chevy or a BMW... Equal opportunity bricks!

I'm still an advocate for keeping my car as an independent entity. I'll leave CarPlay for the sheeple.

It'll be useless when lawmakers make it illegal to view messages/email through an AutoOS anyways. It's coming. Like all bad ideas, it will be temporary.

Crappy maps, "dazzling" distraction, and the never ending need to be just as basic as a Kardashian taking a selfie.

Lol.

It's funny that you call people sheeple then go on to run down the cliche list of items you'd expect from anyone else with your perspective. Almost as if you're part of a hive mind...

You're quite confused about CarPlay's function, features, and even quality. Also, I seriously doubt anyone wants to be like a Kardashian anywhere but inside your own head. They're a spectacle to be laughed at, only those duped by constant bombardments of anti-establishment memes believe it's a reality.

 

[dewski]

Often with these aftermarket head units you lose HD Radio, Sirius, built-in navigation, heads-up display functionality, bluetooth, steering wheel button functionality, and more (assuming your OEM headunit was equipped with any of these). It isn't really an ideal situation to say "just get a new headunit if you want CarPlay."

If your OEM headunit had Sirius and you're buying an aftermarket headunit with Sirius, you'll probably have to still run another antenna for the aftermarket headunit's Sirius radio. It's a mess, if it's even possible. Newer Chrysler models build in a lot of the car's functionality in the headunit, like AC/heat controls. Newer cars make it harder to modify the infotainment systems.

its pretty hard to find a headunit these days without those features. my pioneer had HD, Bluetooth, Navi as an options, satellite radio. It used the steering wheel controls and had a mic for phone calls.

and they make the adapters to redirect things that the oem head unit provided, like ac controls and blinkers

 

[Saucesome2000]

Lets see how many extra Americans get killed on the road because of using Car Play. Most are bad enough drivers without adding this to the crash rate.

Shirley, you can't be serious. Millions of people are currently driving around playing with their phones. Carplay helps take some of the functionality out of their hands and integrates it with voice control, etc. to make it easier to use safely. I generally have an issue using Maps on my phone while driving because the way my car is designed, there's no good place to set the phone while navigating. Carplay would instantly create a safer driving experience for me and millions of others.

 

[LotusLord]

I will say I'm somewhat excited for the prospect of CarPlay. I have had a few issues fixed via software updates at VW on my previous Golf and my current Jetta with regard to the stereo and Bluetooth, so I am hopeful they will not have, or quickly be able to fix, any similar issues to what you all are experiencing. I'm hoping the after-market units come down in price too because I'd love to be able to throw one in my 06 Vue.

 

[cwt1nospam]

CarPlay may be nice, but I'll wait until it's in an all-electric vehicle that's not built for compliance (read: greater than 200 mile range). Until then, I'll keep my 2001 Celica running. Will it be GM (Bolt), Nissan (Leaf), or Tesla (Model 3) that gets my business? So far it's looking more like GM or Nissan, but who knows what will happen in the next year?