CarPlay issues - disconnects after iOS 10

KDR

macrumors regular
Original poster
Mar 8, 2007
119
1
So bummed that CarPlay is not working for me after iOS 10 update. When I connect after a fresh reboot, Carplay will connect for a minute or two. Then the car says no device connected out of nowhere, however if there was music playing (e.g. Pandora), it continues but CarPlay is not accessible. Once I disconnect the phone the phone itself behaves irratically. Freezes up, gets white screen when I go to settings. After rebooting the phone and not connecting the phone to the car the phone works fine. I've tried forgetting the car in carplay setting and re-allowing it, but that doesn't help. Any ideas or similar experiences?

BTW, this happened on my 6S Plus and now the 7 that I restored the 6 backup to.

I'm tempted to do a reset and clean install of iOS10 on the new phone, but hate to lose all my data. My email and photos are all in the cloud. Is there a way to save text messages, etc. and restore to a clean install without having to restore everything from an iCloud backup?
 
Last edited:

scr1968

macrumors regular
Sep 4, 2007
157
13
Please see my suggestions in this thread:

https://forums.macrumors.com/threads/carplay-issues-ios-10.2000535/

Not sure if it will help, but its certainly worth trying before a complete restore.

I'm also interested to know if anyone's carplay IS working on ios10
My iPhone 6+ kinds sorta works with CarPlay.

Most of the time, if my iPhone is "dirty" (i.e. - I have been using it / other apps) and I plug it into my 2016 Honda Civic, CarPlay will "crash" within two minutes with a "No Device Connected" message.

If I restart my iPhone prior to connecting it to my car, I can't think of an instance where it has not worked flawlessly.

I just got my Civic a couple of months ago so I can't confirm or deny that CarPlay worked better with iOS 9. Most of my experience has been with iOS 10 and it has been frustrating. Even tried using the latest public beta yesterday and ran into the "No Device Connected" message pretty quickly. Bummer!

Last week I tried the complete restore (without using a backup) idea but that didn't help in my case.

SCR
 

xraydoc

macrumors demi-god
Oct 9, 2005
7,706
1,867
192.168.1.1
My iPhone 6+ kinds sorta works with CarPlay.

Most of the time, if my iPhone is "dirty" (i.e. - I have been using it / other apps) and I plug it into my 2016 Honda Civic, CarPlay will "crash" within two minutes with a "No Device Connected" message.

If I restart my iPhone prior to connecting it to my car, I can't think of an instance where it has not worked flawlessly.

I just got my Civic a couple of months ago so I can't confirm or deny that CarPlay worked better with iOS 9. Most of my experience has been with iOS 10 and it has been frustrating. Even tried using the latest public beta yesterday and ran into the "No Device Connected" message pretty quickly. Bummer!

Last week I tried the complete restore (without using a backup) idea but that didn't help in my case.

SCR
See if there's a software update from Honda for your vehicle. You'll probably have to do that at the dealer.
 

scr1968

macrumors regular
Sep 4, 2007
157
13
My iPhone 6+ kinds sorta works with CarPlay.

Most of the time, if my iPhone is "dirty" (i.e. - I have been using it / other apps) and I plug it into my 2016 Honda Civic, CarPlay will "crash" within two minutes with a "No Device Connected" message.

If I restart my iPhone prior to connecting it to my car, I can't think of an instance where it has not worked flawlessly.

I just got my Civic a couple of months ago so I can't confirm or deny that CarPlay worked better with iOS 9. Most of my experience has been with iOS 10 and it has been frustrating. Even tried using the latest public beta yesterday and ran into the "No Device Connected" message pretty quickly. Bummer!

Last week I tried the complete restore (without using a backup) idea but that didn't help in my case.

SCR
I'll self-bump this thread a bit with a little information...

This still does not work, even with the latest public beta of 10.3. But I have found the root cause (in my case) and I suspect it affects others who are seeing similar issues in their Hondas (or other makes of cars...)

This has to do with having a large Apple Music library. If you disable Apple Music then CarPlay works much better. Alternately, if you use an iPhone with a small Apple Music library it should also work. For example, my iPhone 6+ has about 37000 songs and does not work but my wife's IPhone 7 with less than 2000 songs (if that) works perfectly fine in my 2016 Civic.

Rumor has it, this is a Honda issue and that there is a fix in the works but no one has seen it yet.
 
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