Please mail the case to us for a replacement. There is no need to send the packaging back. On a 3 x 5 card include a return address and the top two colors you want just in case the first choice is out of stock. Please feel free to pick a different style case if the one you currently have just isn’t working for your needs. Include your email address so you can be copied on the replacement order email which will have your SO# or Sales Order number. Please keep that for reference. Allow 3-5 days for delivery once Speck receives your case.
Mail to:
Speck Products/Warranty Replacements
227 Forest Ave.
Palo Alto, CA,
94301
Customers are responsible for shipping to us. We will pay the FedEx shipping costs for the replacement back to you. We suggest you mail the item via a traceable method. Speck will not be responsible for lost or missing packages.