Check your 6+ screen edge

Prissy

macrumors 6502
Original poster
May 7, 2009
318
13
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.

Update:
Returned it and got a new one. They saw the phone and agreed that there's a defect. Looks like I am not the only one: https://forums.macrumors.com/threads/1784043/
 

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Last edited:

anthonybkny

macrumors 6502
Feb 15, 2011
251
201
NYC
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
did you sit with it in your pant pocket? Maybe you bent it.
 

OneMike

macrumors 603
Oct 19, 2005
5,662
1,592
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
Post pics.
 

Prissy

macrumors 6502
Original poster
May 7, 2009
318
13
did you sit with it in your pant pocket? Maybe you bent it.
No I haven't. Looks like I am the only one lol.

Does anyone know if I can go to any Apple store for an exchange? Or does it have to be the one I bought it from? Thanks.
 

boshii

macrumors 68040
Jul 6, 2008
3,672
716
Atlanta, GA
No I haven't. Looks like I am the only one lol.

Does anyone know if I can go to any Apple store for an exchange? Or does it have to be the one I bought it from? Thanks.
You might be better off returning it where you bought it from so you can exchange it for a new one in box.
 

Jordan921

macrumors 601
Jul 7, 2010
4,669
1,461
Bay Area
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
Can you post a picture of it?
 

Nerdface Killah

macrumors member
May 30, 2013
75
0
I tried returning my 5S for a recessed lock button but they turned me away saying it's just cosmetic, as long as the phone works we aren't going to give you another one. I have the 6 Plus and I do not have that gap.
 

0007776

Suspended
Jul 11, 2006
6,473
8,168
Somewhere
You might be better off returning it where you bought it from so you can exchange it for a new one in box.
At this point I don't think it makes a difference as all warranty replacements will be new phones since there hasn't been time for any to be refurbished yet.
 

boshii

macrumors 68040
Jul 6, 2008
3,672
716
Atlanta, GA
At this point I don't think it makes a difference as all warranty replacements will be new phones since there hasn't been time for any to be refurbished yet.
Not saying he'll get a refurb but he's still within the return period so why not get an entirely new package and start over instead of swapping phones and mismatching serial numbers.
 

iphone5att64

macrumors 6502
Sep 19, 2012
404
37
I tried returning my 5S for a recessed lock button but they turned me away saying it's just cosmetic, as long as the phone works we aren't going to give you another one. I have the 6 Plus and I do not have that gap.
Were you trying to return it within 14 days or after?
 

Prissy

macrumors 6502
Original poster
May 7, 2009
318
13
I'm not seeing what youre describing.
zoom in above the earphone input, you can see a hairline alike gap there. It's a little more noticeable in person.

I see what he's describing but I don't think that's enough to warrant an exchange.

It's his phone though so he can do whatever makes him feel comfortable with his purchase.
Not sure if it's worth to go back and wait online for an exchange... Only concern is the water getting inside.
 

Prissy

macrumors 6502
Original poster
May 7, 2009
318
13
Looks like the plastic is still on it to me. Whats that by the home button?
those are bubbles, because I had to remove part of the screen protector that came with the phone in order to set up the fingerprints; and to use the speaker/microphone.
 

powerstrokin

macrumors 6502a
May 18, 2013
696
1
It's extremely minimal if anything. I think if you have to go through a lot of work and stand on your head with one leg bent to see a problem, it's not really a problem. Maybe it's worse in person like you say, but I'm having a hard time seeing it. I do see the edge of the glass but isn't it kind of 'bull nosed' all the way around like that?

As far as water.. uh.. you should fill that giant hole on the bottom as well as the others across the bottom with some silicone so water doesn't get in there. :p
 

Appl3FTW

macrumors 603
Nov 15, 2012
5,396
1,024
That's really nothing but as ocd as I am, that would annoy the living crap outa me.
 
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