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Check your 6+ screen edge

P

Prissy

macrumors 6502
Original poster
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.

Update:
Returned it and got a new one. They saw the phone and agreed that there's a defect. Looks like I am not the only one: https://forums.macrumors.com/threads/1784043/
 

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Prissy said:
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
Click to expand...
did you sit with it in your pant pocket? Maybe you bent it.
 
Prissy said:
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
Click to expand...

Post pics.
 
anthonybkny said:
did you sit with it in your pant pocket? Maybe you bent it.
Click to expand...

No I haven't. Looks like I am the only one lol.

Does anyone know if I can go to any Apple store for an exchange? Or does it have to be the one I bought it from? Thanks.
 
Check your 6+ screen edge

Prissy said:
No I haven't. Looks like I am the only one lol.



Does anyone know if I can go to any Apple store for an exchange? Or does it have to be the one I bought it from? Thanks.
Click to expand...

Can be any Apple Store.
 
Prissy said:
No I haven't. Looks like I am the only one lol.

Does anyone know if I can go to any Apple store for an exchange? Or does it have to be the one I bought it from? Thanks.
Click to expand...

You might be better off returning it where you bought it from so you can exchange it for a new one in box.
 
Prissy said:
Just got my 6+ and realized that there is about 1/2 of gap between the screen and the silver housing. The gap looks like the screen is not sealed properly, it's located right above your earphone insert. Take a look...

I might go exchange it because looks like water may get inside. Let me know if any of you also have the gap.
Click to expand...

Can you post a picture of it?
 
I tried returning my 5S for a recessed lock button but they turned me away saying it's just cosmetic, as long as the phone works we aren't going to give you another one. I have the 6 Plus and I do not have that gap.
 
boshii said:
You might be better off returning it where you bought it from so you can exchange it for a new one in box.
Click to expand...

At this point I don't think it makes a difference as all warranty replacements will be new phones since there hasn't been time for any to be refurbished yet.
 
mrkramer said:
At this point I don't think it makes a difference as all warranty replacements will be new phones since there hasn't been time for any to be refurbished yet.
Click to expand...

Not saying he'll get a refurb but he's still within the return period so why not get an entirely new package and start over instead of swapping phones and mismatching serial numbers.
 
Tilpots said:
I'm not seeing what youre describing.
Click to expand...

zoom in above the earphone input, you can see a hairline alike gap there. It's a little more noticeable in person.

boshii said:
I see what he's describing but I don't think that's enough to warrant an exchange.

It's his phone though so he can do whatever makes him feel comfortable with his purchase.
Click to expand...

Not sure if it's worth to go back and wait online for an exchange... Only concern is the water getting inside.
 
iPhoney Baloney said:
Looks like the plastic is still on it to me. Whats that by the home button?
Click to expand...

those are bubbles, because I had to remove part of the screen protector that came with the phone in order to set up the fingerprints; and to use the speaker/microphone.
 
It's extremely minimal if anything. I think if you have to go through a lot of work and stand on your head with one leg bent to see a problem, it's not really a problem. Maybe it's worse in person like you say, but I'm having a hard time seeing it. I do see the edge of the glass but isn't it kind of 'bull nosed' all the way around like that?

As far as water.. uh.. you should fill that giant hole on the bottom as well as the others across the bottom with some silicone so water doesn't get in there. 😛
 
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