I'll be good money that when the contract says MMS, it includes a footnote that says "on compatible devices". My Rogers contract certainly has that disclaimer. Your carrier can't be held responsible for you selecting a handset that does not support a feature. That would be like buying a basic handset and a 3G data plan, and then complaining that they're ripping you off because you don't get 3G on your handset.
This is the first intelligent response in this forum. When I started this thread I thought (incorrectly) that most people knew about the iphone capabilities. I did some research and the in-office people and at&t phone support know nothing about these phone discaimers, they keep trying to get the iphone to work with their plan, and they claim the plan does support mms. But if you look long enough on the website you will find their list of phones. there are about 40 or so. So that is how at&t gets around it. I just found this.
As for the other idiotic statements about microwave and cars and such.... YES!!! the Iphone can do mms. it is called Swirlymms.
www.swirlyspace.com it does work on other networks such as in the UK or Germany etc.... You can get it to work with at&t for up to 24 hours until the network Pings your phone and determines it is an iphone and then AT&T shuts the service off.(this is a deliberate act) you can activate this through the AT&T media net site. When I bought the phone I knew I could use swirlymms, I knew AT&t had an mms plan, The office staff and phone support assured (even to this day) that mms should work. What was not told or made clear was that at&t would purposely shut the service down for iphones.
So basically at&t says..
MEdia Max Unlimited (Text & Web)
Unlimited everything! MEdia(TM) Net. Cellular Video. Plus four messaging options: Text, picture, video, and Instant Messaging.
What they dont tell you is that if you have a phone that can do it, and they dont want that, then they will shut that service off.
other than that, lets shut this thread down. there are other work arounds to get mms to work with at&t. Usually you have to find an at&t tech that will trick their system into ignoring your iphone. And those people are out there.(but they personally charge for it, and it is probably illegal) It would just have been nice to put pressure on at&t to make them stop shutting the service down and to explain why they do it.