If you had really been lurking for 10 years, the response to your initial and subsequent posts wouldn't have come as a surprise to you, because you would know the history. Maintenance apps like this are not required to keep Mac OS X running efficiently, as the OS maintains itself. Other free apps such as Onyx and Monolingual do not have the same reputation of causing problems for users. CleanMyMac has a history of causing problems for many users. Therefore, its reputation is tarnished among more experienced Mac users and forum members. Over the years there have been several MacPaw employees and/or shills who have joined the forum only to defend/promote CMM, then they disappear after 1 or a handful of posts. They had no intention of contributing to the overall forum; only to promote their product. This is a violation of Forum Rules. Your first two posts in the forum were to defend/promote this app, which is consistent with the pattern of shills or employees. Your vehement defense of the app in the face of factual evidence that the app's reputation is in question makes you sound even more like someone with a vested interest in the app's success. If you had been lurking for 10 years, you would also know the Forum Rule about trolling, unless your "lurking" consisted of visiting the site briefly every few months or years. As I said before, if you had truly been visiting the site for that long, you would have found plenty of opportunities to participate in this discussion, as I myself have participated in well over 100 threads on this topic.