Looks like c|net conducted a drop test on the iPhone X and the results are in.
I'm not making excuses for cnet or the iPhone x. I know there's a lot of angst, arguments and issues in the
SquareTrade Says iPhone X is 'Most Breakable iPhone Ever' as Glass Shatters in Series of Drop Tests thread.
I think the latest article helps confirm what SquareTrade posted
Article:
The iPhone X cracked on the first drop
Salient point:
I've seen other drop test videos that showed the X not getting any damage from even higher drops, but I suspect depending on how it lands, and what it lands on has a lot to do with it. I for one ordered a case that will give me increased protection and sadly, I'll be getting AppleCare + for the phone. I think the inflated cost of repairing the X is such that getting the extended warranty is a good use of insurance.
Thanks for posting this and your thoughts.
To your point, I'm puzzled by the angst and arguments you mentioned. As others in this thread have mentioned, it's glass, and it shouldn't be any surprise that glass can break. Unless it's the case that this particular glass that can survive a 3' drop but not survive a 6' drop—which the CNET tests show it isn't, and common sense would suggest that wouldn't be the case either as there's no reason there would be some magical threshold—what's the point in nit-picking about the tests?
On that topic, it's also important to remember that things like drop tests are not deterministic with respect to outcomes. We're talking about probabilities here. So talking about things in absolute certainties (e.g., "if I drop the phone from X feet, it will incur Y damage every single time") is the wrong way to think about things. Very slight differences in circumstances, such as the surface being hit and the angle, can have very different outcomes.
It's a design decision to get wireless charging at the cost of some durability. That doesn't mean Apple did something "wrong." (Although given that the Motorola is using much better glass, we do have evidence that Apple's marketing claim about the relative resiliency of their glass is a bit disingenuous.) It also doesn't mean that SquareTrade, CNET, or anyone else doing drop tests is being disingenuous either. Unless a test adds additional force to the drop (i.e., simulating throwing the device to the ground, which almost no one would ever do), simulates hitting a jagged object (which isn't very real world), or drops the device from an absurd height (which 6' isn't), why are we criticizing the tests?
I think your conclusion is the only sound one. It's an electronics device. It has glass. Glass breaks. It's expensive to repair, with or without AppleCare+ or a third party warranty. If you're like most people who are risk-averse, the prudent course of action is certainly to use a case, and given the economics of the iPhone X, probably to get some sort of warranty coverage as well. Lambasting Apple and/or third party warranty companies marketing their products just doesn't make any sense.
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Ignore this guy ^
He is trying to make a glass gate issue.
He was the same guy pressing the bendgate issue and other "gates" and pretty much doesn't even like Apple anymore. Not sure why he is a mod on a Apple site but is looking to spite Apple and find/create exaggerated "problems".
Its the same each release.
Um, whaaaaat? I think Mike does his job well, even when he mods my posts.
The posts are fair and balanced, and this one is no exception. If anything, I think Mike focuses on being
too even-handed. Sometimes, a side is just "right," and it's OK to come down on that side.
This notion that someone who takes a critical look new devices and examines possible issues is anti-Apple is just, well, wrong. Examining possible issues with an open mind is the approach that logical, rational, thoughtful, and critically analytical people take every day. Moreover, that's exactly what I would hope and expect from mods and editors on a site like this.
Pro-Apple propaganda isn't useful. If I want to read about how awesome the iPhone X is, I can just go to apple.com and read the sales and marketing literature all day long.
