Hmm.... not sure I would want to come in contact with that chemical residue... I can't imagine Apple would do anything than simply replace the phone and apologize (unless the fire was due to the person dropping the phone in water and causing a short).
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Co Workers iPhone 4 blew up today...
- Thread starter TexasRangerFan
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Hmm.... not sure I would want to come in contact with that chemical residue... I can't imagine Apple would do anything than simply replace the phone and apologize (unless the fire was due to the person dropping the phone in water and causing a short).
He dropped it on the concrete and the glass didn't shatter?!?!?!?!?!
Crazy right!?
User : I was holding my phone this morning and it started getting really hot. I was walking out of my office it started smoking and became so hot I couldn't hold it, and dropped it where these pictures were taken.
Apple Store : You dropped the phone, causing the damage.
Apple Store : You dropped the phone, causing the damage.
Take it to Apple and don't give it to them until they agree to give you another better phone. That is crazy. Tell them you might send the pics to blogs, etc if you are not made happy.
Tell them it was lightly placed on the floor as it was too hot to touch.
Tell them it was lightly placed on the floor as it was too hot to touch.
User : I was holding my phone this morning and it started getting really hot. I was walking out of my office it started smoking and became so hot I couldn't hold it, and dropped it where these pictures were taken.
Apple Store : You dropped the phone, causing the damage.
I think the fact that it got so hot it was "like holding a piece of coal" (his words) and smoking indicate something was terribly wrong before he dropped it.
But I see what your saying.
I am pretty sure apple will want it back or buy it back and send it to their engineer for evaluation, I will ask for a white iphone5 64gig
Good thing it wasn't on an airplane, in flight!
IIRC, that exploding iPhone was due to a 3rd party's faulty repair.
Don't let your friend go to AT&T, they'll not care. Go to Apple directly, it'll be worth the 2 hour drive, as he'll get a new phone for his inconvenience.
It may be refurb iPhone 4, but they may decide to compensate him by offering a 4S at the very least. Deal with Apple and Apple only.
It may be refurb iPhone 4, but they may decide to compensate him by offering a 4S at the very least. Deal with Apple and Apple only.
I am pretty sure apple will want it back or buy it back and send it to their engineer for evaluation, I will ask for a white iphone5 64gig
Actually, Apple might not argue this request. Usually, when something this bad happens to an Apple product, they would rather make the customer extra satisfied than have them try to file a lawsuit, etc.
I've heard of iPhones/iPods getting set on fire from using aftermarket cable/charger? Any chance your co-worker was using an aftermarket cable?