yentrog31
macrumors regular
there' your fix...no recall...no software fix...no redesign.....and no free bumper($30 for a bumper? really?)
Apple buys a crate of duct tape and sends everybody a strip..problem solved.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues
- Thread starter callmemike20
- Start date
- Sort by reaction score
there' your fix...no recall...no software fix...no redesign.....and no free bumper($30 for a bumper? really?)
Apple buys a crate of duct tape and sends everybody a strip..problem solved.
It's taken 9 months for Apple to finally admit to the Time Capsule problem.
Keep quiet and with a bit of luck it will go away seems to be their first course of action when dealing with design faults.
You're just bitter about that World Cup match. 😛
Sorry, I couldn't resist. I actually completely agree with you. I've been recommending Macs to everyone for almost a decade, but because of their recent actions, I'd have a hard time making that recommendation at this point.
darthvapor
macrumors member
Same for me, the bumper just makes the issue slightly less. Also, with the bumper on you have to use the cable that came with the phone, the thinner profile one. I think it's interesting that in the Apple Store they don't let you rate the bumper.
Thank you early adopters!
.
Waiting a few weeks paid off BIG TIME. All the early adopters who bought this defective product and got LOCKED in with AT&T for another 2 years... I am sorry.
The next version will be on Verizon and will WORK as advertised. And the most loyal fans will still be stuck on AT&T with the failure that is the iPhone 4.
Just like Rev.1 iPad... no multitasking, 256mb RAM, no camera, no retina display.
Apple is officially a market leader. They can no longer be trusted, unfortunately. We need a new underdog with the drive to please their customers.
.
Waiting a few weeks paid off BIG TIME. All the early adopters who bought this defective product and got LOCKED in with AT&T for another 2 years... I am sorry.
The next version will be on Verizon and will WORK as advertised. And the most loyal fans will still be stuck on AT&T with the failure that is the iPhone 4.
Just like Rev.1 iPad... no multitasking, 256mb RAM, no camera, no retina display.
Apple is officially a market leader. They can no longer be trusted, unfortunately. We need a new underdog with the drive to please their customers.
rmiller065
macrumors member
I say Apple recalls all US based iPhone4 models sold in the last two weeks.
Send us all new devices, and we will send all of the defective ones back for a re-design
TheOrioles33
macrumors 6502
However, unlike Apple, Toyota issued a recall and fixed it by supplying new brake pedal 'hardware'. My car never exhibited the reported problem, yet they replaced the parts anyway (as they should). The rest of the car is great...hence recommended by CR.
I'm sure if Apple fixed the hardware, it would again be recommended by CR as the rest of the phone is pretty good. But first, Apple must admit to it.
LagunaSol
macrumors 601
Strawman arguments are lame.
And Kernkraft is one of those unlucky few who seems to get a major defect in almost every single Apple product he purchases. Yet me, I get almost none (believe it or don't - your call). I suppose the pendulum swings both ways. A creaky hinge on an iBook (fixed by Apple). A DOA hard drive on a Mac Mini (replaced by Apple). That's about it for me in years of buying Apple stuff. Of course I've had my experience with bad Apple design (hockey puck mouse, wind tunnel Dual G4), but no one bats a thousand.
Unfortunately for your bogus "brainwashed lemming" argument, Consumer Reports and other major customer service/product reliability surveys seem to lean heavily to the side of my own experience and not Kernkraft's. I guess everyone is just drinking the koolaid, right? 🙄
If I were having problems with my iPhone 4 (which I'm not), I'd either learn to hold it differently, use a bumper or a case, or I'd take it back. Problem solved. That doesn't make the design "good" (and it may in fact be very "poor") but it certainly would alliviate my need to scream about evil Apple and their evil designs on an online forum.
People are acting like Apple shot their dog. If their product is flawed and doesn't suit your needs, return their product for a refund. It's the capitalist way. It doesn't matter how good or horrible Apple's PR is - you ultimately speak with your wallet.
Seems far more effective than yelling about Steve Jobs being a "douchebag" (to quote our friend nopple several posts previous) on an online forum. 🙄
But you are displaying a lack of knowledge of what is actually going on.
As are all of us. Myself included.
Is the actual signal being degraded? No one can know for sure. Even the "tests" can't know for sure because the signal that the phone reports (even the decibel readings) are produced by software, software in the phone...
And: no one knows exactly what Apple is doing with the new radio basebands. We have reports that they are dynamically switching frequencies from the 800Mhz ranges to the 1900Mhz ranges as the phone tries to lock the most reliable signal. Some of the earliest comments from Apple engineers (and those comments which have disappeared by the way) is that the problem lies in when the antenna are bridged the resulting attenuation confuses the processor which causes a lag in the frequency switch - which should not be there - and then it loses track of it's signal.
My whole point, which you are ignoring, is that WE DON'T KNOW.
So no one can say whether it can be solved or can't be solved with software. No one knows if it is a 100% hardware issue. In fact, I guarantee that this phone is not the first place that software has had to deal with signal degradation or interference or other "physical" aspects and hardware limitations.
Every year someone says that you can't do something because of the laws of physics then the next year someone does it. I remember reading a decade ago about how the RF spectrum was full and we were going to run out of signal space. Yet here we are with 2G, 2.5G, 3G and 4G and we now have 802.11a,b,n wifi and we have Satellite internet and GPS and Digital TV and WiMax and all sorts of other things going over the air. I remember when Cable lines had reached their maximum data speeds and now I have a connection to my house over cable that was deemed impossible a decade ago. It happens over and over.
None of us have access to the raw data of what is happening in the iPhone 4. We can "test" all we want with off-the-shelf models, but we don't have source code, and we don't have detailed diagnostics. We are all just armchair quarterbacks.
I have plenty of knowledge of basic physics and RF engineering. What I don't have is detailed data on what is actually happening to the signal after we touch the magic corner.
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)
The only way a software fix can make this problem truly go away is if the 3 antennas can be remapped via the OS to the A4 processor when attenuation occurs; i.e. having one of the other unaffected antennas take over.
The only way a software fix can make this problem truly go away is if the 3 antennas can be remapped via the OS to the A4 processor when attenuation occurs; i.e. having one of the other unaffected antennas take over.
A friend of mine pretty much only buys stuff that CR says is good. He was going to get the Iphone 4, but has decided not too after this report. CR sways alot of people and has alot of pull. I have an iphone 4 now, but if I had to do it all over again, I would have kept my 3GS, to me it preformed much much better than the Iphone 4 has....and the CS report was spot on with the problems that Iphone 4 has...
Thanks Jony!
.
Jony I've is bringing Apple down all by himself.
-iPhone external antenna = fail
-iMac yellow screen = fail
-iMac flickering = fail
-iPad huge bezel = fail
-Mirror for a screen on macbooks = fail
-Cracked iPod screens = fail
How much longer do we have to deal with this magical moron???
.
Jony I've is bringing Apple down all by himself.
-iPhone external antenna = fail
-iMac yellow screen = fail
-iMac flickering = fail
-iPad huge bezel = fail
-Mirror for a screen on macbooks = fail
-Cracked iPod screens = fail
How much longer do we have to deal with this magical moron???
cleric
macrumors 6502a
Guess we should be buying then because it has done nothing to sales figures apple is still selling them faster than they can make them.
Number two I would never trust consumer reports their conclusions are bogus.
MacGiver
macrumors 6502a
Correct....and then comes the iPhone 5 with a fix...which will probably their best feature.
Fernandez21
macrumors 601
Lol at the fanboys still stating this isn't an issue. Granted, it may not be universal, I'm not stating EVERY SINGLE IPHONE IS DEFECTIVE, but quite a bit of people are having this problem. And to say just use a bumper or hold it differently is nuts
Here's an analogy that maybe you will understand. It's like owning a luxury sports car, where everything is so nice and high end and you get like 50 mpg, but for some reason if you move your hands from 10 & 2 the car shuts off and you have pull over and restart it. Or you can buy a tacky steering wheel cover that just clashes with the interior leather. And when you go back to the dealer, their response is to keep you hands at 10 & 2 or buy one of their lovely overpriced steering wheel covers which they just began manufacturing with the release of this new car.
Here's an analogy that maybe you will understand. It's like owning a luxury sports car, where everything is so nice and high end and you get like 50 mpg, but for some reason if you move your hands from 10 & 2 the car shuts off and you have pull over and restart it. Or you can buy a tacky steering wheel cover that just clashes with the interior leather. And when you go back to the dealer, their response is to keep you hands at 10 & 2 or buy one of their lovely overpriced steering wheel covers which they just began manufacturing with the release of this new car.
cleric
macrumors 6502a
Are you serious? The quality of the parts is Johnny Ive's fault? This guy pretty much saved the company.
GoodWatch
macrumors 6502a
I'm no engineer but how can software change the conductive properties of the metal antenna on that phone? Make it non-conductive? And there's no problem at all, Steve said so. It's grossly exaggerated and that non-existing problem only displays the signal strength bars incorrectly 🙄
I'm glad I'm in a backwater country that hasn't received the 4 yet AND that my contract isn't eligible for renewal in 6 months or so. By that time all problems will be solved 😀
whsbuss
macrumors 601
The whole point of consumer reports not recommending the IP4 is the terrible PR Apple will receive from it. Most of the financial sites (marketwatch, etc) already have articles about it and a link to the wall street journal Digits report video. After watching it you get a sense that Apple's upcoming fix will not actually fix the problem. Without a case, or piece of tape, going Naked (with/without a skin) reception issues will always exist.
SO GLAD I waited to get the IP4. Apple will have to redesign the next version of find a way to eliminate human touch affecting the antenna.
SO GLAD I waited to get the IP4. Apple will have to redesign the next version of find a way to eliminate human touch affecting the antenna.
Terrible idea - because 1 crate would never be enough. You would need at least 10 times that.
That's a good point - I wonder how the Apple PR department operates - does every single release on behalf of the company go through Steve Jobs?
I would say pride. Apple must closely monitor all discussions regarding their products as they would be naive not to.
rwilliams
macrumors 68040
Steve Jobs is still the one signing off on Ive's designs. If Ive's ideas are causing so many problems, then the onus is on Jobs to put a stop to it, but obviously, he's not doing that.