Consumer Reports: iPhone 6 and iPhone 6 Plus Not as Bendable as Believed

[yansun]

I feel like.......chicken tonight.

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I wouldn't count on Apple doing anything except charging you....

http://imgur.com/a/CSSfH

There are also cases where they change it for free. The two users in this thread who went to the Apple Store to exchange their iPhone 6 Plus e.g. Seems it depends where and how you ask. Of course they are not agreeing to change the phone automatically online and also not in the Apple Store. Because then they would have to change every phone regardless how it was bent. But one of the users here who went to the Apple Store wrote they changed it for free after some discussions he had with the Store.

 

[H2SO4]

Not sure if you meant that no one would go through Cold AND hot with their car... but if you did, for example in New York, the summers can get extremely hot. the record high is 42c (108 F) and Winters get well below freezing. IMO, it's a valid test.

I don't think Apple assumed people would be deliberately applying 70+ lbs of force with their hands on a phone. Or maybe they figured there would be SOME idiots out there to do that but figured that the cost to replace those few devices was not worth changing the thinness or design.

More that they test in conditons far worse than you’ll see. BMW don’t figure I’ll deliberately thrash the crap out of my car but they bench the engine. (I odn’t have a BM).

Anyways. I think a lot more people carry in the rear pocket, (girls), than we realise so maybe it is a real world test?

 

[bawbac]

Personally, I do carry my 6 Plus in my front pocket and have not had any issue of bending, and I'm confident I won't.

This thread is funny, I've read the same thing page after page! Time is the only way to truly silence either side of this debate.

We just have to wait and see, I'm very happy with my iPhone 6 Plus! If it bends during my normal activity (it hasn't yet), I will take to Apple and they will take care of me like they always do!

For the people that have gone to Apple Stores and purposely bent phones, you're nothing less then a vandal, thief and THUG! What goes around comes around, Kharma!

I think the arrogance of Apple has karma biting Apple now. It starts off with little chatter but as it gets louder, it will be too late for Apple to back pedal.

Yes, time will heal or set them free.
That's at least what Toyota hoped for when they were told they had a gas pedal issue...

 

[yansun]

More that they test in conditons far worse than you’ll see. BMW don’t figure I’ll deliberately thrash the crap out of my car but they bench the engine. (I odn’t have a BM).

Anyways. I think a lot more people carry in the rear pocket, (girls), than we realise so maybe it is a real world test?

But then it's really the users fault.

 

[H2SO4]

I feel like.......chicken tonight.

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I wouldn't count on Apple doing anything except charging you....

http://imgur.com/a/CSSfH

What’s the BBB?

 

[SirCheese]

What’s the BBB?

Better Business Bureau


http://www.bbb.org/

 

[H2SO4]

But then it's really the users fault.

Maybe but that assumes the phone is of merchantable quality/sufficient strength. I’m wondering if a while down the road if the sale of goods act covers it.
For me, in my pocket for two years with the odd lean on/sit on should see no bending.

 

[appleii.c]

More that they test in conditons far worse than you’ll see. BMW don’t figure I’ll deliberately thrash the crap out of my car but they bench the engine. (I odn’t have a BM).

Anyways. I think a lot more people carry in the rear pocket, (girls), than we realise so maybe it is a real world test?

I don't see too many people carrying it in their back pockets, at least not where I live. And when I do, it's mostly teenage girls. But just to compare, I have two nieces who seem to break every single phone they get their hands on. iPhones, Samsungs... you name it. I joke with them about it because I cannot fathom how they do it to EVERY device. At least now they can Blame it on Apple and bend-gate.

Point is, if you are careful, you'll be fine. If you're careless... you'll break it no matter what.

 

[bawbac]

There you have it. You and I are two posters who have done REAL WORLD tests to prove that the phone holds up during every day "Normal" use.

Mine is also a very scientific tests. I put it in right front pocket, I get up, I sit down. I get up, I sit down. I get up, I sit down... nothing, no bend.

I even took it a step further and did a few lunges... here in my office with my dress slacks and my iPhone in my LEFT pocket ( to test alternative stress points).

Later I will be walking to the break room, not sure which pocket I'll use this time, and I may even pass by a female co worker, make a "click, click" sound with my tongue and my fingers in a pistol formation, and even give a little wink.

I'll report my results later today.

Scientific tests???

1. What size are the jeans?
2. How do the jeans fit?
tight, loose, hanging at waist, etc.

3. What brand and model/type of jeans?
4. How deep are the pockets?
HxWxD
Volume

5. How far down does the iPhone6+ sit in relation to the crease in your upper leg when you sit down?
Is the top of the iPhone6+ flush with the crease or is it sticking out a little?

6. When the iPhone6+ is in your pocket and you sit down, is there room to move your phone around?

7. When you sit down, can you pull your iPhone6+ out?

8. Can you run with the iPhone6+ in your pocket?

9. Is the screen facing out or in the pocket?

 

[appleii.c]

Scientific tests???

1. What size are the jeans?
2. How do the jeans fit?
tight, loose, hanging at waist, etc.

3. What brand and model/type of jeans?
4. How deep are the pockets?
HxWxD
Volume

5. How far down does the iPhone6+ sit in relation to the crease in your upper leg when you sit down?
Is the top of the iPhone6+ flush with the crease or is it sticking out a little?

6. When the iPhone6+ is in your pocket and you sit down, is there room to move your phone around?

7. When you sit down, can you pull your iPhone6+ out?

8. Can you run with the iPhone6+ in your pocket?

9. Is the screen facing out or in the pocket?

VERY scientific:

1. The Jeans are 32wx32l
2. They fit very nice! Thanks for asking. They are boot cut, a little low in the waist. They have that worn in feeling that I like.
3. I bought them at the Gap. Nice Price/Quality ratio. I can also test them in a pair of Lucky jeans if you want.
4. Pockets are probably about 7 inches deep, I would guess 4-5 inches wide? Volume? Not sure. I guess I could hold a small panini in there.
5. Oh its in there. If it didn't fit in my pocket, i probably wouldn't keep it in there when I sit. Oh and its a 6, not a 6+
6. Again, its a 6, not a 6+! Didn't you read my point #5?? (kidding). It can move a little. Unless I'm wearing skinny jeans, Or the hottie from marketing passes by.. then for some reason the phone feels a little tighter in there.
7. It's a 6! and If I fidget a little, I can pull it out.
8. I'm not gonna say it again... but i've been to the gym and had no choice but to jog on the treadmill with it in my pocket. I need a new armband to fit my IPHONE SIX!! (not 6+)
9. I usually keep the screen facing my leg. I'm always nervous I'm going to bump into something and accidentally crack the screen. Always been like that with ALL phones.

See? Pretty scientific, no?

I'm going to go do some jumping jacks now with it in my pocket. I'll report later.

 

[Scrub175]

There you have it. You and I are two posters who have done REAL WORLD tests to prove that the phone holds up during every day "Normal" use.

Mine is also a very scientific tests. I put it in right front pocket, I get up, I sit down. I get up, I sit down. I get up, I sit down... nothing, no bend.

I even took it a step further and did a few lunges... here in my office with my dress slacks and my iPhone in my LEFT pocket ( to test alternative stress points).

Later I will be walking to the break room, not sure which pocket I'll use this time, and I may even pass by a female co worker, make a "click, click" sound with my tongue and my fingers in a pistol formation, and even give a little wink.

I'll report my results later today.

The single or double no look shooter with the double click will get em every time. Try the no look though. Amazing difference.

On topic. No bends yet.

 

[appleii.c]

The single or double no look shooter with the double click will get em every time. Try the no look though. Amazing difference.

On topic. No bends yet.

HA! I'm not as confident in my no-look shooter as I am in my IP6. Heaven forbid I miss and catch the big girl in the next cube. That's something you can't just bend back into shape. I'll have to practice it first.

 

[Scrub175]

HA! I'm not as confident in my no-look shooter as I am in my IP6. Heaven forbid I miss and catch the big girl in the next cube. That's something you can't just bend back into shape. I'll have to practice it first.

Word of advice. Use it cautiously. Start with the single no-look then move up to the double. No use starting out with both guns blazing right out the gate. Plus it's easier to unbend a single no-looker than the double, in case you do hit the wrong cube. Always looking out bruh...

On topic. IP6+ in case. Right front pocket.

 

[rsocal]

I think the arrogance of Apple has karma biting Apple now. It starts off with little chatter but as it gets louder, it will be too late for Apple to back pedal.

Yes, time will heal or set them free.
That's at least what Toyota hoped for when they were told they had a gas pedal issue...

The bending of an iPhone has nothing to do with safety! The Toyota issue turned out to be ********! I was one of the recalls, they gave me new floor mats, and prior to that I never had a gas pedal issue. My iPhone 6+ still has not bent in my front pocket!

Toyota/Lexus are still one of the best quality vehicles built and still a have great reputation!

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I don't see too many people carrying it in their back pockets, at least not where I live. And when I do, it's mostly teenage girls. But just to compare, I have two nieces who seem to break every single phone they get their hands on. iPhones, Samsungs... you name it. I joke with them about it because I cannot fathom how they do it to EVERY device. At least now they can Blame it on Apple and bend-gate.

Point is, if you are careful, you'll be fine. If you're careless... you'll break it no matter what.

This is just common sense!

 

[melendezest]

You are interpreting these test results wrong. The iPhone 6 bends earlier in a testing setup. This does not approach real live by a long shot. In general use and under normal circumstances people will not even come close to these forces and will therefore never experience bending.

The majority >>99% of the 10 million phones bought last week will be straight for their entire lifetime.

In addition, there is no rule, design law or corporate ambition to increase the strength of phones over every design iteration. Apple and any other manufacturer is under no obligation to make their products stronger. It is not the only criterium that consumers want optimised in a new iteration.

I am not interpreting the test wrong at all. I was merely commenting on the findings. The test shows clearly that the new iPhone is softer than the old by 60 pounds. It's a good thing we know this is the case, as users can then adjust their behavior should they still choose the iPhone. It's "informed consent", as it were.

Everything else you said is just an assumption. We will never know that for sure. But what we do know is:

1. The new iPhone bends easier than the previous models.

2. People are reporting their phones bending during normal use. The amount of people that did so is irrelevant.

3. Apple and its apologists refuse to believe the reports and completely dismiss them as a propaganda/conspiracy campaign.

I agree that Apple doesn't have "an obligation" to make the phone stronger.

That is a defensive response, though, meant to distract from the FACT that it is weaker by a lot.

 

[rsocal]

I feel like.......chicken tonight.

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I wouldn't count on Apple doing anything except charging you....

http://imgur.com/a/CSSfH

After all this nonsense, give me a break! I've been using Apple products for years, never once has their customer service let me down!

Name a tech company that treats customer service like Apple!

One of the biggest reasons I buy Apple products is for their customer service!

 

[H2SO4]

I bought them at the Gap.

Are you sure they fit nice, not a little flat in the bottom?

 

[flat five]

I wouldn't count on Apple doing anything except charging you....

http://imgur.com/a/CSSfH

do they really have a choice? i think it'd be cheaper for apple to recall the phones than to replace a bent phone for free..
if they replace bent phones then all of their applecare sales and repair services are rendered moot.. or-- making a policy of "we'll replace bent phones for free" is the same thing as saying "your phone has a lifetime warranty against anything that happens to it be it accidental damage, factory defect, or intentional damage"

i mean, if you drop the phone and crack the screen, what are you going to do? pay the $200(?) to fix it or give the phone a little bend and get a free replacement?

 

[Max(IT)]

Who says these people dislike the brand? You are only assuming that people like myself that post negative things must hate Apple. Your stating that you can ONLY use a product so long as you NEVER complain about the company that made it? That's your assumption? Or that if you complain about a product a company makes you shouldn't buy any of its other products?

That would make us all blind corporate robots with no opinions or voices.

Please do not insult my intelligence. I know you quite well about what you think (and write) about iGadgets. I don't care, but please don't try to pretend you are neutral about that.

 

[Trapezoid]

Who says these people dislike the brand? You are only assuming that people like myself that post negative things must hate Apple. Your stating that you can ONLY use a product so long as you NEVER complain about the company that made it? That's your assumption? Or that if you complain about a product a company makes you shouldn't buy any of its other products?

That would make us all blind corporate robots with no opinions or voices.

Yeah I'm sorry, other people maybe but you, no. You're often here going "bahahahahahahahaha" whenever apple does anything, so let's not pretend. That's dumb.

 

[Max(IT)]

This thread is better than TV. Personally I don't care if the iPhone bends or it doesn't.

My concern would be why all these users would spend so much on a phone. I don't care if it's iPhone Android or Windows Phone 8.

I am not rich but I'm not poor either. However, there is no way in this world I would contemplate spending all this money on what is for me simply a phone, albeit one that can perform other tasks.

In 12 to 24 months time today's pride and joy will end up in some recycling yard cannibalised for their metals. I find that deeply shocking.

I never regret any money spent for an iPhone.
I regret some money spent for quite a few Android phones.
That makes a huge difference for me.

 

[flat five]

Later I will be walking to the break room, not sure which pocket I'll use this time, and I may even pass by a female co worker, make a "click, click" sound with my tongue and my fingers in a pistol formation, and even give a little wink.

I'll report my results later today.

dude, are you in america? if so, the girls here aren't phased by click,click/guns a blaze.. try this instead:

report your results later today (please )


.

 

[Max(IT)]

Or they are mistaken about how it was bent. An unsubstantiated claim is an unsubstantiated claim. Not sure why this is so difficult for you to grasp.

Absolutely true. I think YouTubers are of two kinds: people with an agenda and blind haters doing something stupid, like the two kids on that video, because they want Apple to fail.
But others are just customers that inadvertently bent their phones taking a seat on it. They didn't lie. They just were careless.

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Off the pedestal dude. I have never in my entire life put a phone in my pocket and sat on it. period. Get over yourself. I told you how it bent, move on..

Prove it, or my hypothesis is valid as your (actually more than yours since other people even here can't bend the iPhone just by keeping in the front pocket).

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i think the point a lot of the rabid apple fans are not understanding or don't want to admit is its not a question that the phone can bend given enough force; its that over the course of time from normal use i.e. carrying it in your pocket the phone will warp a bit. the 7up youtube guys vid is a perfect example of that.

Another Sep.2014 dude speaking about "Apple fans"....

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Two people here own the phone and say it bent. A few people who don't own the phone keep telling them it didn't bend the way they claimed. So that makes the owners liars and the non owners the authority on bending?

You are smarter than that, scruff
The couple of users with a bent iPhone here are just looking for a free retirement from Apple, so indeed the phone bent by itself
The good news is that Apple is gong to give them a replacement

 

[cmaier]

Two people here own the phone and say it bent. A few people who don't own the phone keep telling them it didn't bend the way they claimed. So that makes the owners liars and the non owners the authority on bending?

One of them (jdoogie) is a proven liar now.

 

[Max(IT)]

Funny, Samsung in its rush to ship the Galaxy Note 4 ahead of Apple in China, shipped the phones with gaps between the screen and the case. Big enough to fit a business card.

While Apples iPhone 6 & 6 Plus are in specifications, Samsungs phones will probably be just a footnote in the media at most.

http://www.slashgear.com/note-4-screen-gap-issue-is-worse-than-bendgate-29348268/

The funny thing is that you are not going to see a thread like this on any forum, for the Note 4 quality issue...

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I saw that story too and I think you are right; Samsung will probably not get slammed too much.

Apple is the "high flying” company and their often arrogant attitude does not help them. I am not saying Apple has not earned the right to be arrogant, it’s hard to argue with Apple's success and amazing innovations (plural because they have had many amazing innovations). But in some ways success has gone to Apple's head and it comes across many times as a "we are smarter than everyone else" attitude. I remember Apple’s MobileMe launch where their top executives just lambasted Microsoft’s hosted services and Exchange Server, MobileMe was a complete fiasco.

To me the trick is to build an incredibly successful and innovative company while keeping the company attitude in check. This does not mean a company can't be proud of their accomplishments, but I think the Apple “attitude” paints a bull’s-eye on their back and the haters are just waiting for anything to pounce. A little dose of humility can be good for the soul and company culture, plus it keeps people on their toes.

I can't understand how Samsung could be defined less "arrogant" than Apple....