I've gotta say this story has floored me from the beginning. I've been buying pocket gizmos and gadgets for years, well before there were iDevices or even cell phones. One very basic principle of this is-- take care of your stuff! And yes-- pants pockets are risky places for a gadget. It's always been obvious that if you put something in a trouser pocket, you are risking some damage.
So, for the people who don't agree with this-- can you please explain your mind set? Do you feel that it's not your responsibility to take care of your own stuff? Do you feel products should be able to stand up to any kind of abuse? Do you feel pants pockets exist, and you have them, and you darn well are going to use them, and it's the responsibility of the product creator to figure out how to live in your universe and damed them if they don't? Please, explain this to me. Cause I'm old school, and if I spend my hard-earned money to buy my stuff, I'm damn sure going to take care of it.