Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Not accurate. Some(like myself) who bought 3G on launch day last year are eligible for a full subsidy on 7/12/09....

I read somewhere that it has to do with the amount your monthly bill is. If it is over $100 a month you only have to wait 12 months to upgrade, under $100, you have to wait 18 months. That way ATT can recoup their money on the phone back quicker.
 
Or how about this:

1 year plan = $399 / $499 after subsidy
2 year plan = $199 / $299 after subsidy
No commitment = $599 / $699

Oh wait, that's what we have now.

People just want something for nothing.

I think the NO SUBSIDY works well and clean. No grey areas at all. Got $$, have a new phone.
 
How (or maybe why) is there ANY confusion over ATT's upgrade policy? They have it clearly laid out on their web site: http://www.wireless.att.com/learn/why/upgrade-advantage.jsp

I'm really baffled why this is still burning up the forums.

I'm confused as well. Where is this sense of entitlement coming from for those that agreed to a 2 year contract when they purchased their iPhone 3G? If you can't afford to pay the early upgrade price or you aren't eligble yet then do the right thing... save your $ to upgrade, sell your 3G, or adhere to the terms of your contract that YOU signed up for and wait it out. AT&T isn't screwing anyone over on this issue. If you can't read and/or understand a contract maybe you should spend some time using your iPhone 3G and educating yourself a bit further. Apple and AT&T are in the business of making money... not making sure you have the latest and greatest at their expense.

People should be upset over AT&Ts inability to deliver MMS and tethering support not the upgrade pricing.
 
Don't worry, be happy. Don't be happy, worry.

Is it possible to get a front page article on how great the iPhone 3GS is and that the monthly plan is reasonable? The front page posts on how AT&T is "sticking it to the man" and that Apple's "upgrades to the phone are weak" are ok, but they are getting tiresome. Look at it this way, putting both feel-good and phone-rage articles will get double the views.

Trust me, I'm a consultant.
 
I think Apple will be fine because of the new line of MacBook Pro and aggressive pricing during new school yr. They will sell their laptops like hotcakes.

But the analyst seem to be focused on the Iphone. its all in perception.

Again I don't think att will do anything. And I wouldn't expect them too.

It could be good PR for Apple to offer a merchandise certificate (like last time) and maybe for us developers extend the developer contracts a few months so we don't have to take so many hits at once. Can't see were they would lose money either way.

Someone mentioned getting ATT to offer a 1 year contract , that sounds feasible except either the price of the phone or the monthly fee would have to be more. so whats the savings.

As I mentioned earler , pick a strategy and go with it.

With a family plan you should have one upgrade eligible phone each year, except I wonder if ATT would be willing to swap phone numbers. that could be a family issue.
 
Well - I fully expected that my iPhone 3G would be upgraded at a price over the $199/299 that was announced - just didnt expect to see how much over. I understand the subsidized pricing argument - but check out this chain of events:

  • Shortly after original iPhone launch, bought a full-price iPhone. This had a two year contract, but was $599 I believe at the time, and the pricing was not subsidized. I have been an AT&T Customer since the Cingular / Cellular one days.
  • Shortly after 3G launch, upgraded to a 16GB White iPhone for $299. Price is subsidized, of course. 2 year contract renewal.
  • Within 10 days, my white 16GB phone was stolen. Went back to the store and purchased a 16GB black iPhone 3G at FULL PRICE (ouch - but expected). This was 8/7/07.

According to everyone I spoke with when purchasing the replacement 3G phone, since it was FULL price, my original contract (7/26/07 I believe) was in effect, and the new phone wouldn't change a thing.

Enter yesterday - iPhone 3GS announced. Being an iPhone developer I fully expected to pay for the phone and upgrade. I was expecting the "early termination" $399/499 rate as I understand my contract is not up. Additionally, a couple of friends who upgraded from 1G to 3G on the same day that I did were being quoted that rate. We all have the basic plan, all have the same features and same bill, living in the same city.

What do I see? Guess what - I'm not eligible for upgrade until 1/8/2010 - and my price, today, would be $599 for the 16GB and $699 for the 32GB. Called AT&T - apparently the person who sold me the phone for FULL price back on 8/7/07 actually renewed my 2-year agreement signed on 7/26/07 - knowing full well I was buying a replacement iPhone at full price, which shouldn't be affecting the contract terms.

So now, I am also assuming the fact that I bought 2 3G phones given that I lost one is also screwing up the upgrade path. Everything else with my account is identical to two other friends who followed the same exact path - yet my price is $200 higher???

*THIS* is the problem that people are complaining about. I am half tempted to suck it up and pay the full retail price on the new phone now, but guess what - I bet that despite it being the FULL RETAIL NO CONTRACT price, they'll renew my contract - meaning that I'll be f**ked on the next upgrade as well.

What the hell?

Deniolan.

Unfortunately for you they are right. (By the way the dates you quote were '08 not '07). You bought your original iPhone and upgraded to the 3G a year ago, thus renewing your 2 year contract. The fact that you bought another phone with your own cash doesn't affect anything. Your original iPhone 3G contract still has a year to go, and that same stolen phone was subsidised. Yes, you bought an unsubsidised full-price phone in addition but that doesn't mean you bought out AT&T of the stolen one. AT&T had to buy 2 iPhone 3gs from Apple at full price and one of them to you was subsidised.

It's unfortunate that your phone got stolen but the fact you buy another one at full price (which anyone could do if they so wished) dosnt mean you're entitled to a free upgrade mid-contract.
 
And some like myself aren't eligible until March. People keep coming in here and calling everyone whiners not realizing that there are obvious discrepancies with what is actually going on here. Clarification, not name calling would be nice.

I think on both ATT and Apple site states that "other factors" may play a part in when you can get a subsidized phone. Perhaps things such as how much $$ you spend monthly? Are you abusing the bandwidth? Late payment dead beat? just to name a few variables.
 
Look at it this way. When the next version of the iphone comes out, presumabely this time next year, the 3G users WILL be able to upgrade to it. I also suspect Apple has taken this into consideration since the 3GS was really little more than a spec bump. I'm wondering if the release of a totally redesigned iphone will be timed for when the 3G customers contracts are up.

Of course, all the people who buy 3GS's will be the ones complaining because they can't upgrade to the new iphone.


As 2G iPhone users, my wife and I just pre-ordered 2 new iPhone 3GS's at the low, low price (awesome!). To your post, between iPhone 3.0 new features and 3GS new gadgets, what do you think they can really add in a year that's revolutionary enough besides performance enhancements and new form factor? I think were pretty much there, no? Perhaps Smell Control© so your buddies can surprise you with you some unexpected odor? :)
 
I agree, AT&T can't even answer the random nature of the upgrades

Well, to those who think they are owed a full subsidy, you're being a bit silly. You know better.

Now, for one 3G owner to be told they can have a full subsidy at 12 months, while other are being told they must wait until 18 months is simply stupid unless they want to disclose the conditions. If it's about monthly bill amount, tell us that.
 
Ok guys, i like many of you are NOT HAPPY about the news that we exhisting customers will not be able to upgrade for free/cheap. Despite the fact that i believe this will have a very negative effect on 3gs sales i believe there are other more seruious issues.

I worked in a position in CPW in UK that saw me in many different stores on a regular basis, and have witnessed many communications and transactions take place regarding iPhone 3g. One of the most common sales points discussed by the staff in store when selling an iPhone 3g is "And the best thing is that Apple release a new iPhone each year and allow O2 customers to upgrade even if they have an existing contract at no extra charge". I have heard this statement from at least 20 different stores.

Ofc this may just be something that has gone around in the company less official but the fact is that anything said to you to influence you signing a contract is completely relevant and MUST be truthful. This will no doubt cause a bit of backlash from customers and i for one will be using this as my tool to terminate my contract early so i can obtain a 3gs at a reasonable price.

I just thought i would make everyone aware of this point as it is drastically unfair to mislead customers in this way and is generally not what CPW do.

Yup, I got told the same thing in an O2 store a few months back. The sales guy was desperate to sell an iPhone to me. I'd already decided to wait for the new model to come out before getting one.

I'm still considering getting the 3Gs but I'm not at all amused at the extra tariff O2 want to charge for tethering (something I do use on my current phone) for a phone that is meant to come with an unlimited data plan as standard. When is data seen on a phone screen different to data seen on a computer screen? Shouldn't the same fair use policy apply whether the phone is connected to a computer or not? Utterly stupid.
 
Get a one-year contract if you can

Boy, am I pleased that here in France I signed up for just a one-year contract. I paid about 8 dollars more a month but I just didn't want to be stuck to one company for two years. My original reason was that I wanted to be free to join another telephone provider after a year as I suspected that in France, having a monopoly for iPhones wouldn't dig with the authorities. Sure enough, over here, we now have three companies to choose from so in July I can either continue with my present operator, Orange (the ex-monopoly holder) or SFR or Bouygues. I am reasonably sure that all three will be offering me the best price for the iPhone 3G S. I am firm believer that healthy competition is best for the consumer whatever the business model, and what is best for the consumer is, I think, ultimately best for all of us. Ironic of course, that iPhone competition seems to be greater in France than both the UK and the US. For once, we seem to be doing things right!
 
I had been treated by ATT just like that 4 months ago when I tried to upgrade my 2G to 3G, so based on my experience dealing with ATT, I am not surprised at all. Please noted I paid in full price for my 16Gb iphone 2G I bought in Feb 2008, yet I could not get the full subsidized price for iphone 3G.

You can check out your ATT account for eligibility of upgrade with full subsidized pricing. my one was 7/8/2009 which is not far from now, fingers crossed, but I am still skeptic about ATT which could change that date at their will (it has been changing several times)
 
I read somewhere that it has to do with the amount your monthly bill is. If it is over $100 a month you only have to wait 12 months to upgrade, under $100, you have to wait 18 months. That way ATT can recoup their money on the phone back quicker.

This is true. I spoke with an ATT rep at a local store. He told me I would be eligible to upgrade my iphone 3g on July 12th because my monthly bill exceeds $100/month.
 
People you can get the new iPhone 3GS before your contract ends, at&t is just not going pay for the portion it costs in subsidy. You pay some, they pay the rest to Apple to get you in at $299 etc.... You have to pay the full cost and then get your new phone.

Seems very fair to me since you didn't pay $600 to start with. at&t loaned you the difference for two years.

I do see the point of those that couldn't buy in at full price to start with though....
 
I honestly think it has to do with the day you got your iPhone 3G and if you had an original iPhone or not. The people with original iPhones all have the upgrade eligibility one year directly after the 3G contract signing.

I remember reading that an AT&T rep told someone this as well.
 
I agree everyone needs to calm down.

All 3G users first pay for the phone you had subsidized by AT&T then you can buy the new shiny iPhone. There, end of argument.

Agreed.
I guess the confusing thing is why wouldn't ATT want to extend the contracts of the 3G users another 2 years?
Isn't a contract really about getting more $ out of the person to recoup the subsidized phone?
 
Agreed.
I guess the confusing thing is that why wouldn't ATT want to extend the contracts of the 3G users another 2 years?
Isn't a contract really about getting more $ out of the person to recoup the subsidized phone?

Once the person is eligible for upgrade they still have to do another two year contract.

So in a way, them making you wait to get it for cheaper is actually extending your time with them, because you would either get a new two year contract now, or pay for the next 5 or whatever months on your existing contract and do another two year contract after that instead. So its not accurate to say they dont want to extend the contracts, if you know what I mean.
 
Isn't the real issue here the fact that Apple, stupidly I think, decided to highly publicize the price of their device, obscuring the fact that these are in fact subsidized prices? Then, when the subsidy goes away, everyone looks at the carrier as the profiteering bad guy. Don't get me wrong, I have no desire to defend mobile carriers in any way, their business models are borderline criminal in many instances. But, does anyone wonder now why Nokia, or Motorola, or whoever, don't loudly advertise prices alongside their device launches, instead leaving it to the carriers to deliver that message? Maybe (hopefully) a lesson learned for Apple, who are still very green when it comes to this particular industry. I suppose we could take the alternate view that Apple is trying to bring change to these practices, which I'd support, but we can't expect AT&T or O2 or whomever to just eat it, right?
 
Once the person is eligible for upgrade they still have to do another two year contract.

So in a way, them making you wait to get it for cheaper is actually extending your time with them, because you would either get a new two year contract now, or pay for the next 5 or whatever months on your existing contract and do another two year contract after that instead.

BUT, they are gambling that no one else will have the iphone when your contract comes up...odds have been pretty good the past couple years for them, but I would bet Apple is getting sick of the added bad press/baggage that comes with ATT...
 
I think on both ATT and Apple site states that "other factors" may play a part in when you can get a subsidized phone. Perhaps things such as how much $$ you spend monthly? Are you abusing the bandwidth? Late payment dead beat? just to name a few variables.

I pay full on time every time. I do not abuse bandwidth (no jailbreak tethering or excessive web use).

Additionally, there are people who pay over $100 a month yet they're in December or March while other people with the same bill are in July of this year.

There are obvious and unexplained variations in the upgrade eligibility. Yet we are getting people in here calling everyone whiners or cry babies. Yes, how dare we ask for explanation for the seemingly random eligibility. Lets just keep beating that strawman.
 
I honestly think it has to do with the day you got your iPhone 3G and if you had an original iPhone or not. The people with original iPhones all have the upgrade eligibility one year directly after the 3G contract signing.

I remember reading that an AT&T rep told someone this as well.

That is incorrect. I am not eligible at that date even though I owned both.
 
Isn't the real issue here the fact that Apple, stupidly I think, decided to highly publicize the price of their device, obscuring the fact that these are in fact subsidized prices? Then, when the subsidy goes away, everyone looks at the carrier as the profiteering bad guy. Don't get me wrong, I have no desire to defend mobile carriers in any way, their business models are borderline criminal in many instances. But, does anyone wonder now why Nokia, or Motorola, or whoever, don't loudly advertise prices alongside their device launches, instead leaving it to the carriers to deliver that message? Maybe (hopefully) a lesson learned for Apple, who are still very green when it comes to this particular industry. I suppose we could take the alternate view that Apple is trying to bring change to these practices, which I'd support, but we can't expect AT&T or O2 or whomever to just eat it, right?

Dude you are so right!! This is exactly what is wrong with all of this. Apple comes out and states the iphone is only $199 but really it is $599 without being subsidized.
 
People you can get the new iPhone 3GS before your contract ends, at&t is just not going pay for the portion it costs in subsidy. You pay some, they pay the rest to Apple to get you in at $299 etc.... You have to pay the full cost and then get your new phone.

Seems very fair to me since you didn't pay $600 to start with. at&t loaned you the difference for two years.

I do see the point of those that couldn't buy in at full price to start with though....

This may be the only reasonable post here. ATT did pay upfront for part of your phone (fronted you the funds) so you have no right whatsoever to want them to do it again unless you paid them back for your current one by being a subscriber for the promised alloted time.
 
Agreed.
I guess the confusing thing is why wouldn't ATT want to extend the contracts of the 3G users another 2 years?
Isn't a contract really about getting more $ out of the person to recoup the subsidized phone?

But then you'd be pissed again in a year or so when the next newest device comes out and you have to pay full tilt boogie price.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.