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Couple questions about warranty, iPhone 3G ect.

A

AndrewR23

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Original poster
Jun 24, 2010
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1. My GF has a broken vibrate button with an out of warranty iPhone 3G, is there ANY chance and I mean any that they would replace it with a new one, a 3GS or just try fixing it in the back?


2. Has anyone on here had a 3G but got a 3GS as a replacement? (saw one guy about 3 weeks ago)

3. Has anyone got a broken iPhone (any model) replaced when it was OUT of warranty. This means after your one year is up or your applecare is over. Not like shattering your screen after a month of buying your phone, ect.
 
andrewr23 said:
1. My GF has a broken vibrate button with an out of warranty iPhone 3G, is there ANY chance and I mean any that they would replace it with a new one, a 3GS or just try fixing it in the back?


2. Has anyone on here had a 3G but got a 3GS as a replacement? (saw one guy about 3 weeks ago)

3. Has anyone got a broken iPhone (any model) replaced when it was OUT of warranty. This means after your one year is up or your applecare is over. Not like shattering your screen after a month of buying your phone, ect.
Click to expand...

Hold on, you're out of warranty so you're hoping they will still replace it for free and not with just another 3G but a 3GS?
Yes, maybe they will give you an iphone 4 and a trip to Vegas too:D
lol
 
Warranty will always be covered for hardware issues. Even after the one year is up, they will normally fix actual hardware problems. (In most cases) As for your problem.. I'm going to assume it was from a drop?

You could always take it to the Apple store and have them take a look at it. It won't hurt. But if it's caused from damage on your end, it will be highly unlikely that they will replace it. (They would probably fix it for you, but at a fee)
 
Applejuiced said:
Hold on, you're out of warranty so you're hoping they will still replace it for free and not with just another 3G but a 3GS?
Yes, maybe they will give you an iphone 4 and a trip to Vegas too:D
lol
Click to expand...

Well they replaced a iPhone 3G with a 3Gs for another user on here. Anything is possible with Apple. But i also asked if they might fix it in the back.
 
iApples said:
Warranty will always be covered for hardware issues. Even after the one year is up, they will normally fix actual hardware problems. (In most cases) As for your problem.. I'm going to assume it was from a drop?

You could always take it to the Apple store and have them take a look at it. It won't hurt. But if it's caused from damage on your end, it will be highly unlikely that they will replace it. (They would probably fix it for you, but at a fee)
Click to expand...

Good answer, Maybe she did drop it? the button looks perfectly fine, but when its on vibrate, the phone will keep going loud/vibrate without it moving.
 
Applejuiced said:
Hold on, you're out of warranty so you're hoping they will still replace it for free and not with just another 3G but a 3GS?
Yes, maybe they will give you an iphone 4 and a trip to Vegas too:D
lol
Click to expand...

Oh snap.. In that case... *Whips iPhone 4 at wall* Perhaps I'll get an iPhone 5? And I better get that trip to Vegas. ;)
 
andrewr23 said:
1. My GF has a broken vibrate button with an out of warranty iPhone 3G, is there ANY chance and I mean any that they would replace it with a new one, a 3GS or just try fixing it in the back?


2. Has anyone on here had a 3G but got a 3GS as a replacement? (saw one guy about 3 weeks ago)

3. Has anyone got a broken iPhone (any model) replaced when it was OUT of warranty. This means after your one year is up or your applecare is over. Not like shattering your screen after a month of buying your phone, ect.
Click to expand...

1. No, out of warranty requires a $200 fix which means a refurbished or new 3G.

2. No, Apple doesn't do that.

3. There are many cases around. However, the longest time out of warranty repair I've seen or heard is 1 week.
 
andrewr23 said:
Good answer, Maybe she did drop it? the button looks perfectly fine, but when its on vibrate, the phone will keep going loud/vibrate without it moving.
Click to expand...

Just take it to an Apple store and have them take a look at it. It's not going to hurt. And then you'll know what they are able to do.
 
andrewr23 said:
Well they replaced a iPhone 3G with a 3Gs for another user on here. Anything is possible with Apple. But i also asked if they might fix it in the back.
Click to expand...

That's a rare exception and not the rules that they're supposed to follow.
You can give it a shot bringing it in and tell them what happen and see what they can do for you. But dont get your hopes too high expecting a new 3GS.
What they usually do is offer a $200 out of warranty replacement.

iApples said:
Oh snap.. In that case... *Whips iPhone 4 at wall* Perhaps I'll get an iPhone 5? And I better get that trip to Vegas. ;)
Click to expand...

LMAO:D
 
Applejuiced said:
That's a rare exception and not the rules that they're supposed to follow.
You can give it a shot bringing it in and tell them what happen and see what they can do for you. But dont get your hopes too high expecting a new 3GS.
What they usually do is offer a $200 out of warranty replacement.



LMAO:D
Click to expand...


Ya my hopes arent set that high at all. Just hoping they can maybe try fixing it? I dunno haha
 
Plus, because she has a 3G, you may want to look into seeing if she has an upgrade available and just get an iPhone 4, or do an upgrade swap. This is because it boils down to this:

$200 for a Referbished 3G

or

$200 for a brand new iPhone 4, or less for a 3GS

The choice is yours alone.
 
This happened to my wife's phone. I just took a dab of superglue and carefully reapplied the button. She never had another issue.
 
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