Nearly all feedback provided via Feedback Assistant doesn’t even seem to be read by Apple. I think they are too smothered in bug and complaint reports and requests. Customer service is not what it used to be at Apple, now that they are an iPhone sales-driven trillion-dollar global entity that has to suck it up to the public and governments across the board. The only thing I still appreciate about them is that you can at least set up a free in-person appointment with a real person who might have some understanding and sympathy for your problem, if you happen to live anywhere near an Apple Store. Even if they can’t solve your problem, at least it brings perspective to the matter.