I recently purchased a MacBook Pro 13" 2010 model on craigslist. It was less than 2 months old, came with receipt and still under AppleCare warranty of course. I re-registered the device during a clean install of snow leopard and also using the apple.com registration page. I received an email confirming my registration. I noticed a problem with the display, so I scheduled a genius bar appointment at the nearest Apple Store (Knoxville, about 90 miles from my home). On my way out of town for a trip I went to my appointment in Knoxville on 04/08/2011. The genius was friendly and acknowledged a display defect. He made a work order under warranty. Since I live 90 miles away we decided to ship it to a repair center and have it shipped to my home address. He asked for my shipping and billing addresses and I signed the work authorization. Here's where it gets really really bad. Saturday 04/09/2011 I decided to check the status of the the repair. I pulled out the copy of the "Genius Bar Work Authorization" and to my horror under "customer information" there was the name and address of the previous owner. The phone number was mine but everything else was his. I called the Knoxville Apple Store and they said I'd have to come in to discuss this face to face. I'm in North Carolina unfortunately. Will be back tomorrow. So I called AppleCare. I spoke with Stephanie who discussed this with me and proceeded to look up the repair order. Sure enough the wrong shipping address was listed. My address was listed under billing address, however. She proceeded to re-register the device's serial # under my info and change the shipping address. I was still uneasy. So Sunday, I called the Apple Store in Knoxville and got someone who was more helpful than when I tried yesterday. He looked up the repair number and checked the info. He confirmed that it was incorrect and asked me for my name, address, and email address. He assured me that it was corrected and my MBP wouldn't end up in Texas and lost forever. I'm still a bit nervous, though. I want to believe that my MacBook Pro will return to me but I still have that worry that my MBP will end up in Texas. When I log in under my Apple ID it showed no pending repairs and no MacBook Pro under my registered devices on the Express Lane site. I can look it up by entering the repair # and the serial # but it's not tied to my Apple ID. It says it's currently being repaired at the repair center. Once it is shipped I can't do anything. I just hope it's shipped the right place.