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Crown O-ring came out - is this a fix or a replacement?

No pressing and rotating here. Nothing done out of the ordinary. From about the second week, the crown would be stiff and would need rotating a few times to loosen up.
 
c42b9ea83eee2cccc2b2ae942bf8c4fb.jpg


Got the return box last Friday, dropped at FedEx In Saturday. New watch arrived today, Thursday. Less than a week turn around!
 
powerbook911 said:
If you had Apple Care + , you could do the telephone or online chat, and they could have put a hold on a credit card and sent you a replacement that you then used the box to send that one back. It beats the hassles of stores for me.
Click to expand...
How often does this work and when's the last time this has worked for you?

I took my watch to the Store and they said they'd mail it out and I said "No way José!"

Took it to Best Buy where I bought the watch AND Care + and they said "Can't help you, go back to the Apl Store.

The guy at the geek station said that they "would be more than happy to mail it out to some crap 3rd party repair shop and charge me a repair fee."

I said "whatever," had him send it out then four days later I'm called in to the store and the report is "Repair was declined, no parts were used to repair your product."

Are you kidding me?

If all I had to do was call them and have them out a hold on my card, send me a new one and I mail back the watch with the seal dangling out of the crown, that would certainly save me 100 miles in gas and I'm driving an H1.
[doublepost=1499825942][/doublepost]
Benapillot said:
c42b9ea83eee2cccc2b2ae942bf8c4fb.jpg


Got the return box last Friday, dropped at FedEx In Saturday. New watch arrived today, Thursday. Less than a week turn around!
Click to expand...
My watch when returned from the 3rd party repair company came in the same package. However my sea was still hanging out of the crown and it was not a replacement or a repair, but the watch in the same condition they sent it off in...
 
Apl4Lyf said:
How often does this work and when's the last time this has worked for you?

I took my watch to the Store and they said they'd mail it out and I said "No way José!"

Took it to Best Buy where I bought the watch AND Care + and they said "Can't help you, go back to the Apl Store.

The guy at the geek station said that they "would be more than happy to mail it out to some crap 3rd party repair shop and charge me a repair fee."

I said "whatever," had him send it out then four days later I'm called in to the store and the report is "Repair was declined, no parts were used to repair your product."

Are you kidding me?

If all I had to do was call them and have them out a hold on my card, send me a new one and I mail back the watch with the seal dangling out of the crown, that would certainly save me 100 miles in gas and I'm driving an H1.
[doublepost=1499825942][/doublepost]
My watch when returned from the 3rd party repair company came in the same package. However my sea was still hanging out of the crown and it was not a replacement or a repair, but the watch in the same condition they sent it off in...
Click to expand...
You have to call Apple Care and have them process it. You can't do it any other way. The store cannot do it.
 
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Reactions: Apl4Lyf
Apl4Lyf said:
How often does this work and when's the last time this has worked for you?

I took my watch to the Store and they said they'd mail it out and I said "No way José!"

Took it to Best Buy where I bought the watch AND Care + and they said "Can't help you, go back to the Apl Store.

The guy at the geek station said that they "would be more than happy to mail it out to some crap 3rd party repair shop and charge me a repair fee."

I said "whatever," had him send it out then four days later I'm called in to the store and the report is "Repair was declined, no parts were used to repair your product."

Are you kidding me?

If all I had to do was call them and have them out a hold on my card, send me a new one and I mail back the watch with the seal dangling out of the crown, that would certainly save me 100 miles in gas and I'm driving an H1.
[doublepost=1499825942][/doublepost]
My watch when returned from the 3rd party repair company came in the same package. However my sea was still hanging out of the crown and it was not a replacement or a repair, but the watch in the same condition they sent it off in...
Click to expand...

Maybe Apple's return/exchange has changed in two years.:rolleyes:
 
Mine came out today. Series 0 bought on launch day. Hoping to get a replacement watch once the back falls off.

IMG_4373.jpg
 
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