First/easy thing out of the way..
Per OWC,
this is the OWC TB4 Hub. Yours is the
OWC Thunderbolt 3 Dock. They both can work with TB3 and TB4 devices. It's helpful to know/acknowledge the difference as Apple or others help you troubleshoot.
Next, turn off your iMac's Wi-Fi, then run the speed test, still with the Ethernet cable connected. Also, try your speed via
https://fast.com
Finally, go into your iMac's System Preferences, Network, Ethernet, Advanced, Hardware, Speed -> see what the drop-down says per the screenshot from
@HDFan directly above this post. Leaving the drop-down on Auto is fine.
If all of the above doesn't resolve the issue, then call Apple and have them walk you through restarting your iMac in Safe Mode and resetting the Ethernet network adapter.