Customers Who Bought MacKeeper Can Get a Refund Under New Settlement

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If you were tricked into buying MacKeeper, you may be able to get your money refunded. MacKeeper, for those unfamiliar, is Mac software that purports to optimize a Mac and keep it secure from viruses and malware, advertising claims that it has not been able to live up to.

As shared by Macworld, following a class action lawsuit that accused MacKeeper developer ZeoBIT of deceptive advertising and false claims, a proposed settlement of $2 million has been established to provide to customers who bought MacKeeper and would like a refund.


Customers who purchased MacKeeper before July 8, 2015 can file a claim to request a full refund of the purchase price. Customers must submit a claim form before November 30, 2015 to become a part of the class action settlement. More than 500,000 people have purchased MacKeeper, paying prices up to $39.95, and buyers will be contacted via email about the settlement.

Because of its aggressive marketing tactics, often appearing in intrusive pop-up and pop-under ads, MacKeeper has earned a negative reputation with most Mac users, who believe it's little more than bloatware.

As part of the $2 million settlement earmarked for refunds, ZeoBIT will not need to admit any fault in regards to claims of deceptive advertising and making false claims about the software's capabilities. MacKeeper is no longer ZeoBIT property, having been sold to Kromtech in April of 2013.

Article Link: Customers Who Bought MacKeeper Can Get a Refund Under New Settlement
 

jayducharme

macrumors 68040
Jun 22, 2006
3,679
3,465
The thick of it
Promoting the idea that Macs currently get viruses is itself a virus. The general public probably doesn't know the difference between malware and viruses, and can get sucked into Mac "virus protection". I'm glad this settlement is happening. It might make other vendors have second thoughts about pushing similarly useless products.
 
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petalino

macrumors regular
Nov 21, 2010
207
25
For those who might not be aware.

It has been brought to my attention that allegedly when clicking on a link in an adult website, yes a p**n website link, the link will open together with a Mackeeper Ad Link.

Just in case you want to be kinky and clean your Mac all at the same time.....
 

KALLT

macrumors 603
Sep 23, 2008
5,148
3,192
Because of its aggressive marketing tactics, often appearing in intrusive pop-up and pop-under ads, MacKeeper has earned a negative reputation with most Mac users, who believe it's little more than bloatware.
I think more people would call this malware rather than just bloatware.
 
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jmh600cbr

macrumors 6502a
Feb 14, 2012
953
2,034
i bought it and loved and it would buy it 100 times over. best software ever /s ...totally kidding, F***ing malware
 
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Analog Kid

macrumors 603
Mar 4, 2003
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Sorry, someone just kicked over my rock and my eyes are still adjusting to the daylight... What was the problem here? All I can find from the links is that they advertised too much and the product wasn't real good-- not that different from a million other products. I don't remember a class action suit against Zune, for example...
 
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keysofanxiety

macrumors G3
Nov 23, 2011
9,534
25,264
Sorry, someone just kicked over my rock and my eyes are still adjusting to the daylight... What was the problem here? All I can find from the links is that they advertised too much and the product wasn't real good-- not that different from a million other products. I don't remember a class action suit against Zune, for example...
Well I don't remember Zune being malware.
 

PN4

macrumors regular
Feb 24, 2011
118
60
CHS
For those who might not be aware.

It has been brought to my attention that allegedly when clicking on a link in an adult website, yes a p**n website link, the link will open together with a Mackeeper Ad Link.

Just in case you want to be kinky and clean your Mac all at the same time.....

Also, allegedly, when using any torrent websites popular with pirates this mackeeper pops up in a separate tab.
 

rdlink

macrumors 68040
Nov 10, 2007
3,226
2,434
Out of the Reach of the FBI
For those who might not be aware.

It has been brought to my attention that allegedly when clicking on a link in an adult website, yes a p**n website link, the link will open together with a Mackeeper Ad Link.

Just in case you want to be kinky and clean your Mac all at the same time.....
There is p**n on the internet?
 

SnarkyBear

macrumors regular
Apr 24, 2014
167
218
500,000 users at $40 a pop works out to be $20 million. This agreement has the company paying back 10% of their earned revenue. I don't think that amount is sufficient disincentive to prevent companies like this from pushing their crap.

Also consider that after lawyers get their fees, if everyone who got MacKeeper were to request a refund, it would work out to be about $2 each, give or take.
 

ArtOfWarfare

macrumors G3
Nov 26, 2007
8,833
4,582
500,000 users at $40 a pop works out to be $20 million. This agreement has the company paying back 10% of their earned revenue. I don't think that amount is sufficient disincentive to prevent companies like this from pushing their crap.

Also consider that after lawyers get their fees, if everyone who got MacKeeper were to request a refund, it would work out to be about $2 each, give or take.
#1 - They probably spent a lot of the money they received on advertising and legal fees.
#2 - I'd imagine most people paid a lot less than $40 for it - it seems like the kind of bloatware that regularly shows up in the 90+% off bundles. Then again, maybe the people who are unsavvy enough to buy it would be unsavvy enough to not realize that it's regularly sold at a steep discount.
 

Traverse

macrumors 604
Mar 11, 2013
6,912
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Here
I've always heard crap about this apps. It's supposed to optimize your system, so what does it do? Is it just adware?
 

Analog Kid

macrumors 603
Mar 4, 2003
5,393
3,732
Well I don't remember Zune being malware.
I still have no more information than I had before your response... Malware is a broad category, and it's a new delivery method to sell malware. What is this app that has so many people bent out of shape?

All of the articles, and the comments, all seem to assume knowledge of the product.
 
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