So I originally ordered two space gray 6+ phones through AT&T because the apple website wasn't working. Then I cancelled those and preorded through the Apple website once I could and realized it offered faster shipping. Then last weekend my girlfriend and I walked into the Apple store and to our shocked we both realized we liked the gold 6 better than the space gray 6+. The lady at the apple store told us we could cancel our preorders while waiting in line and by the time we got up there, we would be free and clear to buy the two phones she just reserved for us. She said people had been doing it all day. So we waited the hour in line and got up there and... nope. I called AT&T and they said it would be 72 hours before our Next eligibility was available again. Why? If I can cancel my preorder immediately why can't my eligibility be available again immediately? Because their system was backed up she said. So there we were with two gold 6 phones waiting for us, staring right at us and we couldn't get them. We had to walk out of the store empty handed and wait 72 hours on AT&T to get their system updated. 72 hours later I called AT&T again beause my account was still saying ineligible. They said, that because I cancelled two preorders in 12 months, a case needed to be made and sent to a special department and that it could take another 24-72 hours but they would put a 24 hour rush on it. Nearly 24 hour later I got a call from that special department and the lady was aleady working on it but said it could take an additional 24-32 hours. I then got a text this morning saying everything was all set. Finally! After 5 days. I go to the Apple store online to check availability and they are all out of the iPhone 6 in gold or other colors at both my local Apple stores. [Shakes fist into the air at AT&T for taking so long] I realize it's partly my fault for preordering and then canceling and then preordering and canceling again. But who wouldn't try to cut a month off their shipping time if they could? Also nothing was ever physically in my hands or packed up and ready to ship out to me. It should not have taken 5 days to clear our eligibility after the last preorder cancelation. That just seems a bit ridiculous, and now I'm going to have to wait even longer because they're out of stock in stores. I've never preordered an iPhone before and this preorder business has just been a huge mess for me for the last two weeks. I'm never doing it again. I'll take my chances in the stores where I can get the phone in my hand and know if I like it and walk out with it that day without any headaches.