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DC Rainmaker takes the Apple Watch to 40M (140')

JayLenochiniMac said:
Where's the risk if they'll replace any water ingress under the standard warranty? They have no way of knowing if you exceeded 1 meter for 30 min.
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I am not sure I'd want to be the person to test this out. If Apple knows the watch is much more water resistant than advertised, I am not sure your water damaged watch would be repaired under warranty. I do wonder if anyone has taken a watch in due to water damage yet though.
 
Kavier said:
I am not sure I'd want to be the person to test this out. If Apple knows the watch is much more water resistant than advertised, I am not sure your water damaged watch would be repaired under warranty. I do wonder if anyone has taken a watch in due to water damage yet though.
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But there will be factory defects with water ingress, just like any other hardware. No way they can know it's a manufacturing defect or you exceeded the rating unless you inform them.
 
Julien said:
We KNOW Tim Cook has been showing with his for several months
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I HOPE this is NOT true.
California has a severe water shortage and so no one should take showers that last several months.

No one. Not even Tim.
 
JayLenochiniMac said:
Where's the risk if they'll replace any water ingress under the standard warranty? They have no way of knowing if you exceeded 1 meter for 30 min.
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I still disagree with this. The sealants and fittings they use will be rated for certain pressures.

Again, this is all conjecture we're dealing with, no-one know what Apple will do with these claims, but you're being unrealistic thinking they have no means to do root cause.
 
fischersd said:
I still disagree with this. The sealants and fittings they use will be rated for certain pressures.

Again, this is all conjecture we're dealing with, no-one know what Apple will do with these claims, but you're being unrealistic thinking they have no means to do root cause.
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It doesn't mean there will be absolutely no manufacturing defects with these sealants, fittings, etc. and to think otherwise is unrealistic.

Again, how will Apple discriminate between water ingress due to manufacturing defects and water ingress due to someone exceeding the IPX7 rating?
 
JayLenochiniMac said:
It doesn't mean there will be absolutely no manufacturing defects with these sealants, fittings, etc. and to think otherwise is unrealistic.

Again, how will Apple discriminate between water ingress due to manufacturing defects and water ingress due to someone exceeding the IPX7 rating?
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And I'm telling you, the very low % that actually will be able to be blamed on a manu defect will be able to be determined by the tech doing the RCA. If it appears it was blown out by excess pressure, that should be evident by what the components look like. (additionally, there could be components on the board / inside that could indicate pressure ranges).

Enough on this topic - we're not going to agree and Apple will do whatever they choose with water damage claims.
 
fischersd said:
And I'm telling you, the very low % that actually will be able to be blamed on a manu defect will be able to be determined by the tech doing the RCA. If it appears it was blown out by excess pressure, that should be evident by what the components look like. (additionally, there could be components on the board / inside that could indicate pressure ranges).

Enough on this topic - we're not going to agree and Apple will do whatever they choose with water damage claims.
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Apple will most likely simply assume manufacturing defect and replace those very low % rather than waste the customers' time by shipping them out for autopsies.
 
fischersd said:
.... we're not going to agree and Apple will do whatever they choose with water damage claims.
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Other companies (like Garmin, Polar....) that offer IPx7 watches will replace a water damaged watch no questions asked. Apple is not going to risk a public backlash by denying a water damage claim, especially considering (proven by evidence on this forum) that water damage will be a VERY small number of warranty related problems.
 
When I bought AppleCare over the phone, Apple said they would replace a water damaged Watch even if I admitted to showering with it, even when I pointed out their website says not to shower with it. ???
 
simonx314 said:
When I bought AppleCare over the phone, Apple said they would replace a water damaged Watch even if I admitted to showering with it, even when I pointed out their website says not to shower with it. ???
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It's not the water they are worried about. It's the soap and steam from hot water.
 
lchlch said:
It's not the water they are worried about. It's the soap and steam from hot water.
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Apple is not worried or Time Cook would not have said publicly that he showered in his (unless he takes cool showers with no soap:eek:).

Also if water can't enter at 140 feet/40M/57psi pressure then simple steam and soap don't stand a chance.
 
techno-Zen said:
Ok, so my question is this: Is the Sport model any more water resistant than the SS Watch?
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(Almost certainly) No, all are the same, including the Edition.

EDIT: While all are sealed the same if the seals hold to extreme depth (and it appears they may) the glass may crack before the sapphire (or vise versa).
 
Kavier said:
I hope this means the next ten could have a rating that would allow for swimming with the watch on. I'd love to do it, but I don't want to take the risk with this one.
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I'm thrilled these independent tests are happening. Hopefully by the time Pay starts becoming widespread, and the Watch becomes more easily available, we'll have an answer about the exact limits of exposing the watch to water. If I could wear the Watch for surfing, I'd have kept one of the two I already bought from Maxfield, and be using it right now. Maybe by late Summer, we'll know for sure, and I can buy one -- it would be the perfect item for a sport where it's inconvenient to carry money & keys, and electronics.

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Julien said:
Apple is not worried or Time Cook would not have said publicly that he showered in his (unless he takes cool showers with no soap:eek:).

Also if water can't enter at 140 feet/40M/57psi pressure then simple steam and soap don't stand a chance.
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Temperature is a real issue here, especially given the desperate materials used to assemble the watch. Taking it from a 90 degree day into a 60 degree ocean would cause a dramatic change in contraction of the materials. Likewise taking a watch on relatively cool 60 degree day into a 103 degree hot tub. There have been reports of the adhesive coming lose on some crystals, so there's one risky point subject to temperature failure. I think the bottom is likewise assembled with adhesive? The same thing could also affect the seals depending on how they are rated.
 
DCRainmaker has excellent reviews, and is very thorough. It seems clear that the watch is pretty tough when it comes to water, however, I would still not take it as license to swim with it on a regular basis with the expectation that it will be fine. He even alludes to longer term exposure possibly being an issue.
 
Julien said:
Apple is not worried or Time Cook would not have said publicly that he showered in his .
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Wanted to clarify that. The word is a reporter was eavesdropping on a conversation between Tim Cook and an Apple employee. That's hardly Tim Cook stating publicly that he showers with it. (but, people have run with it).

They really should update the warranty document if they're going to accept water damage. I'll bring that up Thursday when I'm talking to Ryan from their warranty policy team again.
 
fischersd said:
Wanted to clarify that. The word is a reporter was eavesdropping on a conversation between Tim Cook and an Apple employee. That's hardly Tim Cook stating publicly that he showers with it. (but, people have run with it).

They really should update the warranty document if they're going to accept water damage. I'll bring that up Thursday when I'm talking to Ryan from their warranty policy team again.
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It's a given that water ingress would be covered under the standard warranty as they're advertised and sold with the IPX7 rating.
 
fischersd said:
You keep beating that horse. We'll see.
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It is a truth. There is no way Apple can say the device is rated for water immersion (IPx7) and then deny a water damage warranty claim. It would be a PR nightmare and if done repeatedly would lead to a class action lawsuit. Apple needs to remove the IPx7 water ingress rating if they are not going to cover water damage under warranty.

Of course it is looking like a moot point. We already see threads about almost every conceivable problem EXCEPT water damage.

It could be (or probably will be) the :apple:Watch will be the largest selling single model of watch ever (and as of now likely the largest number for any Smart or Sports watch delivered). So in absolute numbers you would expect water damaged threads. It is looking like a water proof 'tank' advertised as a water tight 'Humvee'.
 
Julien said:
It is a truth. There is no way Apple can say the device is rated for water immersion (IPx7) and then deny a water damage warranty claim. It would be a PR nightmare and if done repeatedly would lead to a class action lawsuit. Apple needs to remove the IPx7 water ingress rating if they are not going to cover water damage under warranty.

Of course it is looking like a moot point. We already see threads about almost every conceivable problem EXCEPT water damage.

It could be (or probably will be) the :apple:Watch will be the largest selling single model of watch ever (and as of now likely the largest number for any Smart or Sports watch delivered). So in absolute numbers you would expect water damaged threads. It is looking like a water proof 'tank' advertised as a water tight 'Humvee'.
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It's very simple. The rating is FAR below what the watch is capable of. So, if you DO have water ingress, you far exceeded the IPX7 rating, thus your water damage isn't covered.

Anywho. I'll discuss it with their warranty department later this week. We'll see if they'll clarify or leave it open to interpretation. :)
 
fischersd said:
It's very simple. The rating is FAR below what the watch is capable of. So, if you DO have water ingress, you far exceeded the IPX7 rating, thus your water damage isn't covered.
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You're forgetting that watches can arrive out of the box with a manufacturing defect that causes them to fail to live up to their stated ratings.
 
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