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Dead pixel on new 27" iMac
- Thread starter NeonBible
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I bought a pre-owned 2012 iMac recently and only when I cleaned the screen thoroughly did I notice a dead pixel.
Still had warranty, so took it to the local apple store and they replaced the screen.
Still had warranty, so took it to the local apple store and they replaced the screen.
To pass some time during my lunch break today I took a stroll into the West 14th Street Apple Store in New York and "examined" each and every 27" that was on display (they were the base 27" with the 755m). I was the weirdo with a white Safari window moving it all around every corner of the screen staring really close - then repeating it on every 27" iMac 
. Other than being a bit dirty, they all looked totally fine to me. Not sure if this helps!
. Other than being a bit dirty, they all looked totally fine to me. Not sure if this helps!
To pass some time during my lunch break today I took a stroll into the West 14th Street Apple Store in New York and "examined" each and every 27" that was on display (they were the base 27" with the 755m). I was the weirdo with a white Safari window moving it all around every corner of the screen staring really close - then repeating it on every 27" iMac
Of course the kit on show is probably carefully picked for display. I remember everyone moaning about getting iPhone 5's with nicks and scratches, but in store devices were perfect.
Just saying.
Phone applecare in Dubai and they'll organise getting it fixed.
AFAIK the policy hasn't changed. Mobile devices have a no dead pixel policy, computers are allowed some dead pixels. In practice though, they'll likely replace it if you're unhappy.