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docprego

macrumors 65816
Original poster
Jun 12, 2007
1,244
111
Henderson, NV
I have bought 2 8GB iPod Touches over the last week. Both have had a single dead pixel. To some it may be no issue, to me it is all I can look at. Do I dare try a third?

BTW both were thankfully bought at Sam's Club (2 different locations). Both in the John Lennon box. The first came with software version 1.1.3, the second 1.1.4.

Is this a common issue on the iPod Touch or am I just unbelievably unlucky?
 
STOP while you're ahead and stop trying. They all have them. Trust me, I've been through more than you can count on 2 hands....
 
Any product using an LCD display will most likely have at least one dead pixel, it is just part of the technology. A certain number of dead pixels is even considered acceptable by quality control standards.
 
My brand new 16GB has what appears to be a stuck 'whitish' pixel. I've tried to unstick it but no avail. As queshy says 'STOP while you're ahead', the things always tend to have a least one busted pixel. If you send it back you may end up with a model with even more pixel problems!
 
it seems to be a complete lottery. I have bought 2 16gb Touchs (dont worry im not greedy, one was for my sister) and both screens are perfect. I seriously doubt this, and my presumption is purely based on my lack of knowledge of LCD screens, but i would spend the little extra money and get the larger size and see if there are any pixles on one of those :D
 
Sometimes you may see what kind of resembles glitter on the screen when really it's the backlight shining through from in between 2 pixels. I can safely say that I have zero dead pixels and I'm glad, but if you're really worried about it, you can try a 3rd iPod touch.
 
I've heard a lot of people saying how they have none, but I'd have to see it to believe it. To this date, I still haven't seen a perfect screen, and I've seen a LOT of iPod touches.
 
Mine doesn't have any dead pixels, my first one did. I have done many tests to make sure that it is dead pixel free. They are out there and it is NOT impossible to get one without a dead pixel. Stop.
 
It's sort of real but the iPod touch is NOT scratch proof. He isn't really trying to scratch it. He is lightly brushing the screen.

So, yes. The iPod Touch can scratch.

I scratched my iPod touch on the one day I took off my plastic cover protector due to the nasty fuzz and such that was underneath it. I had it off for about 3 hours and I put it in my backpack in my locker. It wasn't moving! When I took it out of the pocket on the side, I saw a scratch right in the middle of my Videos icon. I was really pissed. Oh well though. I lived :/
 
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if it bothers you that much, get a new one, open it at the store, and check it for dead pixels
 
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if it bothers you that much, get a new one, open it at the store, and check it for dead pixels

Exactly what I am going to do. BTW as I was erasing it just before I was on the way to return the 2nd iPod Touch, I noticed a 2nd dead pixel.

I don't care what anyone thinks, to me a single dead pixel on any device is unacceptable. I mean I don't get to decide that I will pay $20 less for the unit just because it is my policy. Therefore nothing less than a 0 dead pixel policy is reasonable to me.
 
Exactly what I am going to do. BTW as I was erasing it just before I was on the way to return the 2nd iPod Touch, I noticed a 2nd dead pixel.

I don't care what anyone thinks, to me a single dead pixel on any device is unacceptable. I mean I don't get to decide that I will pay $20 less for the unit just because it is my policy. Therefore nothing less than a 0 dead pixel policy is reasonable to me.
Well, good luck finding a company that will have meet your expectations and constantly let you exchange your open normal and fucntioning products for brand new ones...

Yes, dead pixels suck. But if you're on the lookout for them, it'll take a long time to be happy as it'll be a long hunt to find a perfect screen.
 
Well, good luck finding a company that will have meet your expectations and constantly let you exchange your open normal and fucntioning products for brand new ones...

Yes, dead pixels suck. But if you're on the lookout for them, it'll take a long time to be happy as it'll be a long hunt to find a perfect screen.

I completely disagree. EVERY product I have ever purchased from a retailer has had to live up to this expectation. Many times there are no dead pixels, but when there are I have always been given a replacement until I was satisfied. I am careful to shop only with companies that offer this reasonable accommodation. I got my iPod Touches at Sam's Club for this very reason, it was a wise choice.
 
I completely disagree. EVERY product I have ever purchased from a retailer has had to live up to this expectation. Many times there are no dead pixels, but when there are I have always been given a replacement until I was satisfied. I am careful to shop only with companies that offer this reasonable accommodation. I got my iPod Touches at Sam's Club for this very reason, it was a wise choice.
I can promise you that if you continue to find stuck pixels on their brand new devices, they'll make you stop opening the boxes after a while and just walk away with one.
 
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-Dark Angel- said:
You do that and your going to go through the entire store inventory walking empty handed.

no, I bought mine, first one, NO dead pixels, or stuck ones
so there are ones without stuck pixels. He will get one, it may just take a while. If it were me, I would get one without any problems.
 
I can promise you that if you continue to find stuck pixels on their brand new devices, they'll make you stop opening the boxes after a while and just walk away with one.

I guess you haven't shopped at Sam's Club. They have a satisfaction guarantee and always stand behind it. I can assure you that I could purchase as many as required and Sam's Club would have no issue with it.

As for those who think it is not possible to get one without dead pixels, that is simply ridiculous. As I said every device I ever purchased has had none, either it came that way or a simple return usually remedies it.
 
Its completely possible to get fault free iPod touches.....the 4th 16gb i exchanged was fine and the first 32gb i bought was also fine....there are a lot out there with pixel defects and if people want to accept them thats up to them.....I'd far rather put the effort in and get a decent one! :p
 
I guess you haven't shopped at Sam's Club. They have a satisfaction guarantee and always stand behind it. I can assure you that I could purchase as many as required and Sam's Club would have no issue with it.

As for those who think it is not possible to get one without dead pixels, that is simply ridiculous. As I said every device I ever purchased has had none, either it came that way or a simple return usually remedies it.
Yes, I have shopped at Sam's Club. I do it usually three times per week. I gurantee that they won't let you open twenty boxes (which lowers the value of the product by $50 to be sold as a refurb) to find one with a perfect screen when all of the others meet the industry standard. Perfect screens are out there, yes, but they only make up a fraction <1/2 of the total inventory. I assure that if you kept coming back to open more boxes, Sam's Club would eventually tell you to just go away. No company can survive when people like that just destroy their inventory's value.
 
Touch newbie here so pardon my rather stupid question.

But how do you check for dead/stuck pixels on the touch? I mean is there an app or a certain way to do so? For the macs there are apps that flash background of different colours for you to spot the defective pixels on the monitors. Does the touch has something similar?
 
Touch newbie here so pardon my rather stupid question.

But how do you check for dead/stuck pixels on the touch? I mean is there an app or a certain way to do so? For the macs there are apps that flash background of different colours for you to spot the defective pixels on the monitors. Does the touch has something similar?

Just google it on the iPod touch. Do it at your own risk. If you can't see any now - well, ignorance is bliss. You will most definitely find one or more stuck pixels after doing the test.
 
WHAT POOR STANDARDS OF APPLE!!! :( shocklng

oh, third party ipod touch? there are clones now??
 
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