I bought my first MacBook last Tuesday (21/10). I was so excited! I'd read about the battery and function key problems, so I checked for those - there was a tiny gap with my battery cover, but nothing I would care about. I figured that it's not going to be very often that I'll be looking at the bottom of the case, so I could cope with that - especially considering I could've had much more serious problems... Then on Tuesday I noticed something on the screen. I wiped the screen over with the cleaning cloth... it was still there. A rising sense of dismay and horror descended as I realised I had a dreaded 'dead pixel' on my screen... I considered it, and figured one pixel I could probably cope with, although I was tempted to take back my Mac... then I noticed two more. So I called Apple. After being transferred to a technical support technician, I informed him that I had three dead pixels. He told me I needed more than three for it to be pronounced dead on arrival. As he said this, I noticed a fourth, which I told him of. He then changes his story to tell me I need more than 4-5 for it to be dead on arrival, and that they couldn't do anything for me right now, but if I monitor it and there come to be a lot more (did not define how many was necessary) that because I called two days after purchase, and they've recorded that, that I would be eligible for dead on arrival status. There are now 10 dead pixels (at last count) so the computer will be going back to the store and we will be insisting on a replacement. Any suggestions as to how this should be handled?