Dead/Stuck Pixels? on my iPhone 3GS :(

[iTone]

A few days ago i restarted my iPhone and when the screen went black to shut down i noticed about 4/5 faint gray dots in various places on the screen.

I had never noticed them before and honestly with regular use you can't really see them unless you hold the iPhone close to you. But now that i know they are there i seem them all the time when i'm watching video or when i have a black background and it annoys me so much!

I paid almost $300 plus taxes for this and i expected a flawless product. I bought this on the day in came out in June so i am still under warranty. I made a Genius Bar appointment but i have a feeling they are going to give me the run around because the pixels are not that blatantly obvious. I do hope they do help me but i am ready to be turned away! :-/

I tried my best to take pictures of the pixels but only one came out. Little dot inside the circle.

I tried fixing it with those flashing color screen things and applying some pressure to the area but those things did not help.

If you have been through something like this please advise me on how to handle the Apple staff when i go in on Wednesday.

This is so lame! :'(

 

[Macgic]

A few days ago i restarted my iPhone and when the screen went black to shut down i noticed about 4/5 faint gray dots in various places on the screen.

I had never noticed them before and honestly with regular use you can't really see them unless you hold the iPhone close to you. But now that i know they are there i seem them all the time when i'm watching video or when i have a black background and it annoys me so much!

I paid almost $300 plus taxes for this and i expected a flawless product. I bought this on the day in came out in June so i am still under warranty. I made a Genius Bar appointment but i have a feeling they are going to give me the run around because the pixels are not that blatantly obvious. I do hope they do help me but i am ready to be turned away! :-/

I tried my best to take pictures of the pixels but only one came out. Little dot inside the circle.

I tried fixing it with those flashing color screen things and applying some pressure to the area but those things did not help.

If you have been through something like this please advise me on how to handle the Apple staff when i go in on Wednesday.

This is so lame! :'(

I had the same problem with my first gen a year ago. I had 2-4 dots and i tried restoring and turning on/off but it got worse. Until there was 10-15 and i just showed the genius and he gave me a new one. But you could actually see mine...not saying yours aren't there, but i am color blind and don't see anything. What shape are they?

 

[iTone]

I had the same problem with my first gen a year ago. I had 2-4 dots and i tried restoring and turning on/off but it got worse. Until there was 10-15 and i just showed the genius and he gave me a new one. But you could actually see mine...not saying yours aren't there, but i am color blind and don't see anything. What shape are they?

They are just little tiny dots, the size of a pixel i suppose, so no real shape to them. If i tilt the iPhone a little of the left they look brighter. Also what i just noticed as i closely inspected it, at different angles i can see other little faint gray dots, specially on the right side. Great, just great!

 

[jav6454]

OP. Can you get a better picture of that? I can barely see the dead/stuck pixel.

 

[iTone]

I tried getting a better picture but thats the best i could do with my lame camera. But u can see it, the faint dot in the middle. With the naked eye you can see it much better unfortunately.

 

[Macgic]

OP. Can you get a better picture of that? I can barely see the dead/stuck pixel.

You might try a white (or different colors) background such as a blank safari page. That way we could possibly tell you if it is in fact a dead pixel, otherwise, just go a genius and see what they say.

 

[iTone]

You might try a white (or different colors) background such as a blank safari page. That way we could possibly tell you if it is in fact a dead pixel, otherwise, just go a genius and see what they say.

I tried different colors and it blends in with colors but sticks out with black backgrounds. I have a Genius Bar appointment tomorrow so we'll see what happens.

 

[kAoTiX]

Dude take a screenshot!

but seriously...this doesn't constitute as a defect. No LCD manuf will constitute anything less than 3 pixels as a defect. This is usually classed as acceptable. Go figure.

I would suggest rubbing it, but there's the slight problem of a huge piece of glass and a touch screen in front of it lol. Best thing to do is just grin and bare it I'm afraid.

 

[losx12]

The same thing happened to me, I have a single bright blue pixel in the lower middle of the screen, I have a 32gb iPod touch (not under warranty) and I've done all the tests/pressure and no luck. You can really see it on black backgrounds but once you know it's there you can see it on everything. I don't think I would mind as much if it was gray but bright blue is really annoying.

 

[iTone]

Update:

I went to the Apple Store on Wednesday and they replaced my screen for free. Now it's flawless, how it was suppose to be. Yay!

 

[Macgic]

Dude take a screenshot!
.

taking a screen shot won't do anything. Because it just takes a picture of what the phone thinks is showing NOT what you actually see.