Dear Rogers. . .

Discussion in 'iPhone' started by Tower-Union, Sep 25, 2009.

  1. Tower-Union macrumors 6502

    Tower-Union

    Joined:
    May 6, 2009
    #1
    Dear Rogers,

    GET. STUFFED!

    Sincerely,

    Tower-Union


    Seriously a month ago they OK me for an hardware upgrade to an iPhone, provided I re-sign my contract, ok cool. So for a month I'm calling Best Buy (I had a gift card sitting around for $100) and today they FINALLY have some in stock. I go down to pick it up and oh hey Rogers has "Changed their policy" and now I don't qualify until March 2010. . . thanks a lot you sods. . .
     
  2. chocolate632 macrumors 6502

    Joined:
    Oct 27, 2007
  3. blancoBronco macrumors 6502a

    blancoBronco

    Joined:
    Jul 4, 2009
    Location:
    South Tampa
    #3
    I feel bad for you, but where is this thread gonna go?
     
  4. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #4
    I didn't know that Rogers receives their complants on the MacRumors iPhone forum. You learn something new everyday.
     
  5. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #5
    Directly to the appropriate filing area for threads like this ... The Wasteland.
     
  6. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #6
    Fail.

    How bout the thousands of MMS threads? :rolleyes:

    Edit: To the OP... call Rogers and order it through customer service OR relations. They will probably make an exception for you because of the stock shortages since launch.
     
  7. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #7
    I feel for you OP. But I think it's better if you tell Rogers how you feel rather than us. Here we can't do anything, but with Rogers, you can negotiate.
     
  8. Tower-Union thread starter macrumors 6502

    Tower-Union

    Joined:
    May 6, 2009
    #8
    Fair enough, but needed someone to rant to. Thanks for being a sounding board :cool:
     
  9. Jimmy James macrumors 68040

    Jimmy James

    Joined:
    Oct 26, 2008
    #9
    Similar policy changes happened to me on Fido. Twice.

    If I wasn't grandfathered into the original unlimited plan I'd be gone.
     
  10. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #10
    Yes, ring them, a Rogers CS rep may be sympathetic to you when you explain what happened (very calmly and very rationally :D !!!!!!!!)
     
  11. Rodimus Prime macrumors G4

    Rodimus Prime

    Joined:
    Oct 9, 2006
    #11
    how can they change the contract you signed with out telling you. Sounds like they are on grounds for allowing you out of the contract with no fees.
     

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