Your issue is likely due to iTunes needing to upload the song to Apple Music. I have found this takes along time since it not prioritized by the system and requires both your computer awake and attached to the Internet as well as iTunes to be open and sending.iCloud Music Library, iTunes Match etc. are just a mess. I ripped a song off Soundcloud, added it to iTunes and a week later I still can't play it on my iPhone. The song is there but it's grayed out and I get an error message when I try to play it. Also I used the app SongShift to import Spotify playlists but many of the songs aren't matching the correct album. A lot of tracks matched to greatest hits albums not the original album the song came from. So annoying.
Your issue is likely due to iTunes needing to upload the song to Apple Music. I have found this takes along time since it not prioritized by the system and requires both your computer awake and attached to the Internet as well as iTunes to be open and sending.
Apple Music is the center of a heated debate this week, with involved parties arguing over whether or not the service is deleting Apple Music users' song collections from hard drives after uploading them to iCloud Music Library.
Vellum's James Pinkstone wrote a long complaint on May 4 accusing Apple Music of doing just that. According to Pinkstone, Apple Music deleted 122GB of his original music files after he joined Apple Music and had his music library scanned by Apple to make his personal content available across multiple devices.
The process Pinkstone describes above is not how Apple Music's matching feature works, according to an in-depth explanation shared by iMore. Apple will match songs and upload original songs by converting them into an appropriate format, but it does not delete without user intervention. iMore theorizes that Pinkstone accidentally wiped his own library by misunderstanding confusing dialog options.![]()
Confusing the issue further is Pinkstone's conversation with an Apple Support Representative named Amber, who seems to be just as perplexed about how Apple Music functions when merging an existing music library with the Apple Music service.Amber's statement is inaccurate according to an Apple Music support document. Original files are never altered and remain available and deleting personal content is not the intended behavior of the service, but it continues to be unclear if Pinkstone and other Apple Music customers who have had content deleted have experienced a bug or mistakenly deleted their content themselves because of a confusing user interface. Multiple Apple Music listeners have disagreed with iMore's point of view and have said they too have experienced music deletions that weren't self-initiated.![]()
Regardless of what actually happened, it's clear that Apple Music is in need of a serious overhaul. Rumors suggest Apple is working on revamping Apple Music and will unveil changes at the Worldwide Developers Conference in June. Hopefully that revamp will extend beyond cosmetic changes to clear up many of the confusing aspects of how music libraries are handled.
Apple Music users with personal music collections should create a backup on an external hard drive, which will ensure no music ever goes missing through user error or an Apple Music bug.
Article Link: Debate Rages Over Whether Apple Music Automatically Deletes Users' Owned Music Collections
not sure if this is happening to everybody - I have 152GB in my Music Library - I have had both iTunes Match and Apple Music since they were both offered - nothing on my system has been deleted without my permission.
Well said!This is far from "it just works". Apple is paid handsomely to make the right design decisions. Unintended consequences should be captured by the design with a logical and thoughtful response provided by the software. The user need not make decisions like this, nor should the consequences be so dire. The user can be confused at each and every step, but it's the design of the software that gets the user from A to B safely. If the software can't do this, the software shouldn't be made available to be used.
This is far from "it just works". Apple is paid handsomely to make the right design decisions. Unintended consequences should be captured by the design with a logical and thoughtful response provided by the software. The user need not make decisions like this, nor should the consequences be so dire. The user can be confused at each and every step, but it's the design of the software that gets the user from A to B safely. If the software can't do this, the software shouldn't be made available to be used.
Here's a thought: Just don't use Apple Music. Stick to Spotify or some other streaming service of your choice. For the music that you already own, just use iTunes to sync whatever you want to listen to to your device as needed.
This is exactly why Apple needs to unbundle Apple Music from iTunes on Mac/PC and from the Music app on iOS. Apple Music needs to be made into its own separate app. Leave my iTunes library alone.
That is the million dollar question...Wondering whether somebody at Apple is actually using iTunes and does what common consumers do.