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One thing I've noticed is that it incorrectly matches my copy of Soulwax's remix of 'After You' by Pulp at my work iMac. Plays fine on my iPhone (the installed copy of the file from iTunes), but iCloud Music Library at work incorrectly links it to the regular vanilla version (still bangin', but doesn't sate my intermittent electro need).

Really, it should upload that copy for syncing, but since it can make a 'kind of' match to a file on iTunes it will just play that. One workaround would be to completely name it as something ridiculous so it is forced to upload the track itself, but that defeats the object.

And, like others, I've had my meticulous album art messed with in some cases. Usually on tracks that appear on compilation albums. Simple fix for that was to delete my local copy and add it to my library from Apple Music itself.
 
Thanks for confirming this. I knew I was not imagining these things, when I lost a number of tunes and tracks.

Seems many things changed when Tim Cook took the CEO position. But the Apple Music business isn't as good as the days when Steve Jobs was alive either...
 
iCloud Music Library, iTunes Match etc. are just a mess. I ripped a song off Soundcloud, added it to iTunes and a week later I still can't play it on my iPhone. The song is there but it's grayed out and I get an error message when I try to play it. Also I used the app SongShift to import Spotify playlists but many of the songs aren't matching the correct album. A lot of tracks matched to greatest hits albums not the original album the song came from. So annoying.
Your issue is likely due to iTunes needing to upload the song to Apple Music. I have found this takes along time since it not prioritized by the system and requires both your computer awake and attached to the Internet as well as iTunes to be open and sending.
 
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Your issue is likely due to iTunes needing to upload the song to Apple Music. I have found this takes along time since it not prioritized by the system and requires both your computer awake and attached to the Internet as well as iTunes to be open and sending.

The greyed out tunes is often an error fixed by logging out of iCloud, rebooting, and logging back in.
 
I have an Apple bug twice now were my iPhone when connected to my MacBook deletes playlist content in my iTunes on my MacBook. Apple things just don't seem to work very well these days. Since iOS8, my iPhone never remembers playlists when opened. I get the impression that they've all lost interest in what they do at Apple and just want to make as much money. Really sad.
 
I stopped using Apple Music altogether because of this issue or something very similar.

I'm a subscriber of iTunes match. I used it a way of having an "itunes on the cloud" before Apple actually renamed this "icloud music". So I own the music, Match "matches it" and then you can safely remove it from your local computer.

What happened with the introduction of Apple Music is that all new music would be matched against AM own catalogue, and therefore even if the music I added was owned by me, iTunes would match it to apple music (DRM) files.

There was no way around this and I'm not sure if Apple ever fixed this. Eventually when my 3 month subscription expired, the problem disappeared because Apple music was gone.
 



Apple Music is the center of a heated debate this week, with involved parties arguing over whether or not the service is deleting Apple Music users' song collections from hard drives after uploading them to iCloud Music Library.

Vellum's James Pinkstone wrote a long complaint on May 4 accusing Apple Music of doing just that. According to Pinkstone, Apple Music deleted 122GB of his original music files after he joined Apple Music and had his music library scanned by Apple to make his personal content available across multiple devices.

applemusic-800x496.jpg
The process Pinkstone describes above is not how Apple Music's matching feature works, according to an in-depth explanation shared by iMore. Apple will match songs and upload original songs by converting them into an appropriate format, but it does not delete without user intervention. iMore theorizes that Pinkstone accidentally wiped his own library by misunderstanding confusing dialog options.

applemusicdelete.jpg
Confusing the issue further is Pinkstone's conversation with an Apple Support Representative named Amber, who seems to be just as perplexed about how Apple Music functions when merging an existing music library with the Apple Music service.Amber's statement is inaccurate according to an Apple Music support document. Original files are never altered and remain available and deleting personal content is not the intended behavior of the service, but it continues to be unclear if Pinkstone and other Apple Music customers who have had content deleted have experienced a bug or mistakenly deleted their content themselves because of a confusing user interface. Multiple Apple Music listeners have disagreed with iMore's point of view and have said they too have experienced music deletions that weren't self-initiated.

Regardless of what actually happened, it's clear that Apple Music is in need of a serious overhaul. Rumors suggest Apple is working on revamping Apple Music and will unveil changes at the Worldwide Developers Conference in June. Hopefully that revamp will extend beyond cosmetic changes to clear up many of the confusing aspects of how music libraries are handled.

Apple Music users with personal music collections should create a backup on an external hard drive, which will ensure no music ever goes missing through user error or an Apple Music bug.

Article Link: Debate Rages Over Whether Apple Music Automatically Deletes Users' Owned Music Collections
 
not sure if this is happening to everybody - I have 152GB in my Music Library - I have had both iTunes Match and Apple Music since they were both offered - nothing on my system has been deleted without my permission.

similar set up to yours. In my case the problem was with music I added AFTER my apple music subscription started.
I would add my own MP3 file and after dragging it to iTunes, the file was matched against the apple music catalogue, instead of just itunes match as before. The original file was there, but if I had a second computer with a second iTunes session logged in, and tried to download the new song, it would download a DRM apple music file, despite the fact of me owning the file in the first place. In an scenario like mine where you use itunes match to free up local storage space, apple music meant that apple was actually "STEALING" our own music, applying DRM to files that did not have to have DRM whatsoever.
 
I use iTunes Match. I would be willing to try out the Apple Music only if I could be 100% assured that absolutely no DRM tracks would download to my computer. I am fine with streaming music that I rent by way of Apple Music. I just want my entire music library completely untouched by DRM.
 
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This happened to me. I had months of conversations with an Apple Rep. The difference was that it wasn't my entire library - it was (seemingly) random songs and albums that just vanished. Whilst I was able to recover most of what I had, there were many albums and songs which I've lost forever. I have a collection of over 26,000 songs and I can't instantly figure which ones are still missing - only that I don't have the same number of tracks as before. I have now left Apple Music (as recommended by the Apple employee) until the issues "...are ironed out"...if they ever will be. I like the idea of it. I'm just not going to risk my library for such a risky issue.

Mind you, I got £130 to spend in the Apple Store as compensation for my troubles. Every cloud...
 
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This is far from "it just works". Apple is paid handsomely to make the right design decisions. Unintended consequences should be captured by the design with a logical and thoughtful response provided by the software. The user need not make decisions like this, nor should the consequences be so dire. The user can be confused at each and every step, but it's the design of the software that gets the user from A to B safely. If the software can't do this, the software shouldn't be made available to be used.
Well said!
 
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This is far from "it just works". Apple is paid handsomely to make the right design decisions. Unintended consequences should be captured by the design with a logical and thoughtful response provided by the software. The user need not make decisions like this, nor should the consequences be so dire. The user can be confused at each and every step, but it's the design of the software that gets the user from A to B safely. If the software can't do this, the software shouldn't be made available to be used.


If Apple can lose your emails via MobileMe they certainly can delete music off your hard drive.

They Think Different.
 
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I have a very large library and I have never encountered any of these issues.

That said, I also have backups of my very large library and I'm surprised this "self" composer does not do the same (at least I did not read anything that would say otherwise).
 
I can confirm this,
So this album that came out I saved it to offline and a couple days after album was removed from iTunes and Apple Music, it was gone from my hard drive.
 
Here's a thought: Just don't use Apple Music. Stick to Spotify or some other streaming service of your choice. For the music that you already own, just use iTunes to sync whatever you want to listen to to your device as needed.

needs siri integration (which apple needs to provide an API for). number of times i use siri to play certain tracks everyday is more than 10.
 
I got iTunes Match when it started and it 100% deleted all my music off of both my computers and my iPad and iPhone. It was not user error. Yes it was still available in the cloud. I tried for weeks and weeks to re-download it all but the servers are just too slow, it kept crapping out without me sitting there baby sitting it the whole time. All the music from all the CDs I've ever owned, now I just have to keep paying Apple to access it.
 
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I think it has become too complex - Take a look at the screenshot of iTunes 11 - and everything is there where you would suppose it to be … And compare it how it looks today ….
 

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I use and enjoy Apple Music now, but when I first set it up last summer it made a mess of the existing library on my Mac. It technically didn't remove music, but it did replace files randomly so the effect was the same. For example, I'd click to play a Bruce Springsteen song, but I'd be hearing Def Leppard instead. Examining the actual files on the disk showed that the Bruce Springsteen song file had the correct name but it was actually an mp3 of a Def Leppard song. This occurred for hundreds of songs in a 25000 song library. Artwork was hilariously wrong as well.

I had to restore from a Time Machine backup to fix the mess.

In the end, I created a new blank iTunes Library and then activated Apple Music from that. And then I manually moved in the music I owned that was not on Apple Music. All has been fine since.
 
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This is exactly why Apple needs to unbundle Apple Music from iTunes on Mac/PC and from the Music app on iOS. Apple Music needs to be made into its own separate app. Leave my iTunes library alone.
 
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The writer likely chose to REPLACE his library with upgraded files when he signed up as opposed to merged them. I did go through this recently and there is a specific moment where iTunes asks you to replace or merge Apple Music with your own library. This is a user error.

I have tons of lossless in my itunes and I have iTunes Match and Apple Music and not one file on my machine has been touched or altered. Everything is perfectly fine. I love it.

There is so much confusion because people do not understand that files from Apple Music come down with DRM so you never want to REPLACE a file on your hard drive with anything from Apple Music. I know 100% that I was asked to replace or merge my library so I really think this is what he did - without realizing it.

Plus, who the hell doesn't have a backup these days? If everything screws up you just wipe, and dump in your music file again and voila - nothing lost.

This is exactly why Apple needs to unbundle Apple Music from iTunes on Mac/PC and from the Music app on iOS. Apple Music needs to be made into its own separate app. Leave my iTunes library alone.

No, no, no. I love having my music collection and the world collection in one place. That is why Spotify etc does not do it for me. It's simple enough to learn if people would just take 5 minutes to read what each does but no one is willing to do that anymore.
 
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