My mother bought an 80GB ipod (the one right before the touch and classic came out) a few months ago from Best Buy. It's been f'd pretty much since a couple weeks after she got it. She's a retard and refused to take it back on the fear that she'd live a day without an ipod! Now she's going to give it to me if I can fix it. My question is how long after you buy one can you take it back for a new one and would I have to take it to Best Buy or contact Apple to send it in. Since this is after the new models came out, what will happen. Or is it all far too late? On the one hand they sold her a defective product. On the other hand she's a complete ***** retard and didn't take it back long ago. Keep in mind that I know for fact this is a defective iPod and not user error or time wear.