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Does it mention what iPhone 12 model? Maybe they wanna get rid of the Minis 😅
 
Does it mention what iPhone 12 model? Maybe they wanna get rid of the Minis 😅
Suspect maybe battery life, larger screen for a wide variety of people due to vision issues, screen ratio to display content at a comfortable layout, etc.
 
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Just asking a question - How is this going to enhance the travel experience for the customers? I read the article that it will improve training of the employees but will it make a difference?
I'm a little curious as to what they'll use it for but I guess it's worth it to them. We have about 40 iPhones and iPads where I work and they get used pretty extensively. It's mainly because of the platform and us able to write apps to use on them. They don't have cellular service activated and most of the apps, features, and settings are locked.
 
Literally always see the attendant stand by front cabin door and READ their pointless welcome/safety script (poorly) directly from the iPhone. I remember the days when these people actually did more than hand out plastic bags of water bottles and MEMORIZED their lines with a funny act. Now we have to hear them stutter as they read from the iPhone and then hear the same garbage from a prerecorded video (now complete with actors wearing masks).
 
“With an iPhone 12 in their possession, AT&T said Delta flight attendants will be able to use augmented reality to more accurately assess in-cabin inventory, to receive more immersive training for critical tasks, and more.”

AR to assess in-cabin inventory?

Head purser: Thanks to the awesome power of the LIDAR scanner in my iPhone 12, I’ve detected a critical shortage of Biscoff cookies in Premium Select! Quick, get the cart!
 
Most people wanted to pay for meal items with credit card and the stewardesses had to scramble and run from one end of the plane to the other end to find the 1-2 mobile pay stations - and half the time it didn't work
What an inefficient set up. Each person tasked with selling food and beverage should carry a mobile pay station. Tap with a chipped card takes seconds. But the US airlines are at the mercy of the antiquated US banking processes. It must be like a trip to the distant future for US travellers when going to much of Europe and Asia.
 
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Maybe iPhone 12 - Purple?

Delta flight attendants have had iPhones for years. I like to drink on flights and they take my CC through their iPhone.
 
What an inefficient set up. Each person tasked with selling food and beverage should carry a mobile pay station. Tap with a chipped card takes seconds. But the US airlines are at the mercy of the antiquated US banking processes. It must be like a trip to the distant future for US travellers when going to much of Europe and Asia.

I mean, OP did say that they were using the mobile readers on planes in recent memory, just that the said particular implementation wasn't great. While there's a lot of negative stuff to be said about the US banking system, I don't think how payments are taken on aircraft (which in itself has issues on top of what normal stores deal with) is one of them.
 
'In order to recoup the cost of 19,000 iPhones, ticket pricing will increase by 2.34%'.
 
Nice to see Delta has recovered from the pandemic shutdown and has lots of extra money to spend on tech that doesn't really have a purpose yet.

EVERY major airline pilot has an iPad now that has replaced manuals. About half the flight attendants in the industry use an iPad mini, iPod touch, or iPhone to replace manuals (and sometimes do things like take drink/food payments etc.)

Why? It SAVES money vs. paper. You can't even imagine how many manuals as an airline pilot I used to have, telephone sized directories and many of them in a giant briefcase. There were updates to these manuals EVERY SINGLE WEEK, hundreds of pages of updates sometimes that you would get in these packets and have to remove pages and replace pages in the manuals (which were giant binders) every week. The cost of the services that supplied these required updates was incredible, as everything is in the industry. The cost of the iPads cut this nearly in half because the updates became electronic. It saved the printing cost, labor costs, medical costs (MANY pilots would throw rotator cuffs every year lifting 50lb bags of manuals) and even fuel costs (a lighter aircraft burns less fuel).

Bottom line? These devices save money because the old paper cost more.
 
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Delta is hard at work spending their recent bailout...
Negative. Every penny of the PPP is solely earmarked for payroll, as it was intended. Furthermore every cent is a loan, not a bailout, and will need to be paid back at set terms. The airline industry isn't Wall Street.
 
Maybe that’ll chill them out from being repeatedly hostile to their customers

I know it’s tough times but there’s a difference between being on edge and straight up abusive
If you've got an FA cracking down on you, 99.9% of the time you did something to earn it. I spend 40% of my year on an airplane, and in 15 years of doing so I have *never* had an issue with the flight crew. I go to my seat, mind my business, don't get intoxicated or otherwise make an abusive tool of myself. In other words, I behave like a mature, responsible adult and surprise surprise, that's how I am always treated regardless of whatever airlines I fly on. Even when things go hilariously wrong with my journey, like flight delays, equipment issues or messed up reservations due to equipment swaps or schedule changes, never do I take it out on the employees that had nothing to do with any of it regardless of how upset I am at the situation.
There is a special place in hell for those people who take out their impotent frustrations on flight attendants, and it's right next to people who yell at cashiers, baristas and the wait staff.
 
If you've got an FA cracking down on you, 99.9% of the time you did something to earn it. I spend 40% of my year on an airplane, and in 15 years of doing so I have *never* had an issue with the flight crew. I go to my seat, mind my business, don't get intoxicated or otherwise make an abusive tool of myself. In other words, I behave like a mature, responsible adult and surprise surprise, that's how I am always treated regardless of whatever airlines I fly on. Even when things go hilariously wrong with my journey, like flight delays, equipment issues or messed up reservations due to equipment swaps or schedule changes, never do I take it out on the employees that had nothing to do with any of it regardless of how upset I am at the situation.
There is a special place in hell for those people who take out their impotent frustrations on flight attendants, and it's right next to people who yell at cashiers, baristas and the wait staff.

the last year has been different than the past 15, they can’t be lumped into the same

sure there are jerks. But on both sides of the aisle.
In my limited flying experience I have not seen passengers rowdy like viral videos but I have seen flight attendants be shockingly rude. Not to me but others. They’re on a razor thin wire of patience
 
Nice to see Delta has recovered from the pandemic shutdown and has lots of extra money to spend on tech that doesn't really have a purpose yet.
Replacing all their iPhone 7s with ones that have useful battery life and so on is probably worthwhile.
“With an iPhone 12 in their possession, AT&T said Delta flight attendants will be able to use augmented reality to more accurately assess in-cabin inventory, to receive more immersive training for critical tasks, and more.”

AR to assess in-cabin inventory?

Head purser: Thanks to the awesome power of the LIDAR scanner in my iPhone 12, I’ve detected a critical shortage of Biscoff cookies in Premium Select! Quick, get the cart!
Waving the camera at the drinks trolley, food drawers, and along the seat backs might be faster and more accurate than counting manually. Knocking a few minutes off the turnaround time will add up to real money, so while IDK if it will work it would be worthwhile if it did.
 
Replacing all their iPhone 7s with ones that have useful battery life and so on is probably worthwhile.

Waving the camera at the drinks trolley, food drawers, and along the seat backs might be faster and more accurate than counting manually. Knocking a few minutes off the turnaround time will add up to real money, so while IDK if it will work it would be worthwhile if it did.

yep, that’s a potential use case.

Mine was just a joke. Three pages into a thread about Delta and I was the first one to mention Biscoff. That ain’t right.
 
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