*CLEAR THE AIR* I am a registered and working developer... Ok - i have a hardware problem with my phone. No sound through the dock connector. I call AppleCare... 20 minutes of hold as he talks to a 'specialist'- Long story short, according to the terms of service in the developer beta, ALL and ANY claims either software OR hardware related MUST be made through a form at developer.apple.com - NO phone support, returns, etc. I am furious... i won't bore you with why i feel a sense of entitlement ... (we all do - its called 'customer service') This is clearly a hardware problem. I was treated like a roach that dropped his shuffle in the toilet... So, 15 years of product allegiance - nearly $60,000 of purchases - and this is the treatment I get?