Dexcom G6 app crashing/not working on AW series 7

[sodaftl]

watchOS 8.3 (19S55), released yesterday, seems to have fix the Dexcom G6 complication issue on the ⌚️AWS7. It’s been working since. ?

 

[percycombs]

So I’ve just upgraded to the Series 7 and I habe an iPhone 13 Mini. Both decides are up-to-date and I am still getting the “Check Dexcom Mobile App on your iPhone” message when I open the Dexcom app on my Apple Watch. Does anyone have any idea how to help?

 

[sodaftl]

I’ve got two AW7 with same iOS and watchOS, a blue one that works fine with the Dexcom G6 app, and a red one that shows the message you see “Check Dexcom Mobile App on your iPhone” or works intermittently or shows no message and no data.

 

[percycombs]

I’ve got two AW7 with same iOS and watchOS, a blue one that works fine with the Dexcom G6 app, and a red one that shows the message you see “Check Dexcom Mobile App on your iPhone” or works intermittently or shows no message and no data.

Very strange and very frustrating.

 

[percycombs]

After wiping the Watch several times and setting up the Watch as New, I rebooted the Watch and the iPhone at the same time and upon rebooting, the Dexcom app started working on the Series 7. I have no idea why, but I'm happy it's working!

 

[Jimmie Geddes]

If you have 2 Apple Watches, make sure only 1 Series 7 is powered on. I'm running iOS 15.2 on my iPhone 13 Pro Max and watchOS 8.3 on my Series 7 and everything is working fine.