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didnt got an email from apple store after purchase
- Thread starter giladavni
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i orded a MBP earlier.
why didnt i got an email from the apple store ?
Order Date: Feb 28, 2011 at 05:26 AM PST
what should i do ?
Could be just slow in coming. Or maybe in your spam box?
As long as your order is in your order history on Apple's website, you are still golden. You should be able to see the status there.
You placed the order pretty early in the morning. Wait for them to process it. I placed my order yesterday around 5 PM central time, and didn't get my confirmation till around 11 PM. Probably due to the weekend. If you can see your order in your Apple account online, don't worry about it.
I'm guessing they're just busy with all the new MBP orders.
Well, the first email is just confirmation of purchase. It's just a receipt, that already exists in your online account. You will get this before it ships. After 1-3 business days (for the MBP CTO configs, at least), it'll ship out and send you a new email that says the machine has shipped. Relax, Apple didn't steal your money just to not ship you the merchandise.
Mine took an entire day to come. About 20 hrs.
When I called they said it could take upto 24hrs.
When I called they said it could take upto 24hrs.
i orded a MBP earlier.
why didnt i got an email from the apple store ?
Order Date: Feb 28, 2011 at 05:26 AM PST
what should i do ?
I placed my order yesterday and I haven't received a receipt yet either. I called apple and they said that sometimes it takes longer but it should be sent by the time your order ships.
print that page make sure you print it . also make a pdf of the page. if you don't get an email in a day. email them and send the pdf as an attachment ask them
what is up with that?
what is up with that?
lol. you dont understand my problam.
im from Israel and someone is bringing it to me from US. she is coming back from US to israel on the 9th. i need that the computer will be with her until than.
btw, sorry about my english im 13 years old boy from Israel
It says ships within 24 hours. Don't worry about it. You'll get an email as soon as it ships, and you will eventually get your order confirmation email too. You can also just check your credit card account to see if you've been billed. If you have, Apple is obliged to send you what you paid for.
lol. you dont understand my problam.
im from Israel and someone is bringing it to me from US. she is coming back from US to israel on the 9th. i need that the computer will be with her until than.
btw, sorry about my english im 13 years old boy from Israel
Again, really, don't worry about it. Your order says ships within 24 hours. It will ship by then. Delivery is within a week for Apple, usually. So worst case scenario, it arrives at your friend's by the 8th. Apple is ALWAYS early with their shipments too, so the 8th is like the worst case scenario.
If you look at your order summary online, it even says Mar 2 to Mar 7. Mar 7 is the absolute latest Apple will get it to you. They are very rarely, if ever, late.
It's normal to not receive an email after you place an order from Apple. It will likely take another day or two before you get it. It was that way last month when I ordered my iMac.
Just keep your order number or the printed page after you completed the online order.
Just keep your order number or the printed page after you completed the online order.
