didnt got an email from apple store after purchase

Discussion in 'MacBook Pro' started by giladavni, Feb 28, 2011.

  1. giladavni macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #1
    i orded a MBP earlier.

    why didnt i got an email from the apple store ?
    Order Date: Feb 28, 2011 at 05:26 AM PST

    what should i do ? :confused:
     
  2. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #2
    Could be just slow in coming. Or maybe in your spam box?

    As long as your order is in your order history on Apple's website, you are still golden. You should be able to see the status there.
     
  3. Shambles macrumors regular

    Joined:
    Jan 23, 2011
    Location:
    UK
    #3
    Well I just ordered and it took about 45 minutes for a confirmation email. Just wait for it.
     
  4. stev3n macrumors 6502

    Joined:
    Feb 9, 2010
    #4
    I would try calling 1-800-MY-APPLE and see if they can look up your order and email you a receipt.
     
  5. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #5
    thank you guys.
    the email is really necessary ?
     
  6. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #6
    but im not from the US/ im from israel and its cost a lot of money :)
     
  7. skiltrip macrumors 68030

    Joined:
    May 6, 2010
    Location:
    New York
    #7
    My email confirmation came approx 3 hours after I ordered.
     
  8. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #8
    seriously ?!
     
  9. axu539 macrumors 6502a

    Joined:
    Dec 31, 2010
    #9
    You placed the order pretty early in the morning. Wait for them to process it. I placed my order yesterday around 5 PM central time, and didn't get my confirmation till around 11 PM. Probably due to the weekend. If you can see your order in your Apple account online, don't worry about it.
     
  10. kjos8035 macrumors member

    Joined:
    Feb 28, 2011
    #10
    Ordered mine on Friday and I didn't get an email until Sunday evening confirming the order. Quite strange...
     
  11. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #11
    until i wiil get the email the ship will not start ?
     
  12. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #12
    Have you tried checking your order status on apple.com?
     
  13. axu539 macrumors 6502a

    Joined:
    Dec 31, 2010
    #13
    I'm guessing they're just busy with all the new MBP orders.

    Well, the first email is just confirmation of purchase. It's just a receipt, that already exists in your online account. You will get this before it ships. After 1-3 business days (for the MBP CTO configs, at least), it'll ship out and send you a new email that says the machine has shipped. Relax, Apple didn't steal your money just to not ship you the merchandise.
     
  14. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #14
    yes, it saying :

     
  15. isal macrumors newbie

    Joined:
    Feb 26, 2011
    #15
    Mine took an entire day to come. About 20 hrs.

    When I called they said it could take upto 24hrs.

     
  16. thekingoflimbs macrumors newbie

    Joined:
    Feb 24, 2011
    #16
    I placed my order yesterday and I haven't received a receipt yet either. I called apple and they said that sometimes it takes longer but it should be sent by the time your order ships.
     
  17. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #17
    print that page make sure you print it . also make a pdf of the page. if you don't get an email in a day. email them and send the pdf as an attachment ask them

    what is up with that?
     
  18. adztaylor macrumors 68000

    Joined:
    Aug 20, 2009
    Location:
    Preston, UK
    #18
    I ordered mine Saturday evening and only got an email the following morning.
     
  19. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #19
    lol. you dont understand my problam.
    im from Israel and someone is bringing it to me from US. she is coming back from US to israel on the 9th. i need that the computer will be with her until than. :)

    btw, sorry about my english im 13 years old boy from Israel :D
     
  20. axu539 macrumors 6502a

    Joined:
    Dec 31, 2010
    #20
    It says ships within 24 hours. Don't worry about it. You'll get an email as soon as it ships, and you will eventually get your order confirmation email too. You can also just check your credit card account to see if you've been billed. If you have, Apple is obliged to send you what you paid for.
     
  21. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #21

    to you think that this is possible :
    ?
     
  22. axu539 macrumors 6502a

    Joined:
    Dec 31, 2010
    #22
    Again, really, don't worry about it. Your order says ships within 24 hours. It will ship by then. Delivery is within a week for Apple, usually. So worst case scenario, it arrives at your friend's by the 8th. Apple is ALWAYS early with their shipments too, so the 8th is like the worst case scenario.

    If you look at your order summary online, it even says Mar 2 to Mar 7. Mar 7 is the absolute latest Apple will get it to you. They are very rarely, if ever, late.
     
  23. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #23
    It's normal to not receive an email after you place an order from Apple. It will likely take another day or two before you get it. It was that way last month when I ordered my iMac.

    Just keep your order number or the printed page after you completed the online order.
     
  24. nitsura macrumors newbie

    Joined:
    Feb 28, 2011
    #24
    I was going to ask the same question, but just got my confirmation email yesturday night (ordered on Friday night) so don't worry about it.
     
  25. giladavni thread starter macrumors member

    giladavni

    Joined:
    Jan 13, 2011
    #25
    thank all of you ! really !
    i wiil let you know as soon as il get it. :)

    im very happy to join to the Mac family :apple:
     

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