Okay, so that sounds harsh, but I'm just REALLY aggrivated right now. NOTE: I don't really want them to die, you can get off that subject. I don't think I'm wrong for being upset at the moment, but feel free to say if you think I am. So, last Wednesday, I brought in my just over a month old Macbook (Alu) to get some cosmetic damage worked on. Basically, my dad fell and he caught his palm on the top left corner of it which caused a dent and it wasn't able to close. So, first off, I asked some people on here, and they said about 300-500 to fix. Just to throw a fact out there, they couldn't replace JUST the top case, they have to replace it all because of the way Apple deals with those type of things. So it ended up being just short of $800. Which I guess is fine. I just wanted it to be done with. So they say it's going to be done on Friday of that week. They "forget" to order the part so it's going to be done on Monday. Call in today, and they say AFTER THEY INSTALLED THE NEW CASE, the airport wasn't working at all and when they shut down the computer, instead of shutting down, sometimes it would just restart. They called me on tuesday, the day after I brought in the computer, and told me that they did a thorough check to see if anything else was wrong besides the cosmetic damage. They said everything was in perfect condition. And I KNOW nothing was wrong, because even I could get it to connect to their wifi when I was in the store, so I know for a fact that they messed that up. And the shutting down issue wasn't a problem before either. So they send it to Apple. Whatever, just get it fixed and I'm happy. THEN, they have the guts to tell me that, "if Apple sees that the airport and shuttung down issue was caused by accidental damage, then they are going to send you a bill that you have to pay." I'm sorry, but this made me want to explode. I was real polite with the guy on the phone, and just said, I under stand, but you do realize that even you had no issues with that before you took my computer apart right? And then he just said the same thing as quoted above. I just think that's insane. Anyways, I just got home, and needed to vent. Feel free to share your opinions.. Someone agreeing with me that this is messed up would be nice to hear.