Digital crown resistance

Discussion in 'Apple Watch' started by andrewsjra, Sep 23, 2017.

  1. andrewsjra macrumors regular

    Joined:
    Jul 10, 2013
    #1
    I just purchased the Apple watch series 3 LTE and noticed my digital crown has a little bit of resistance when turning it. My wife's turns much smoother with ease. Her older series 2 also was smooth. Did I just get a dud?
     
  2. Cascades42 macrumors 6502

    Joined:
    Jan 25, 2016
    Location:
    UK
    #2
    Try rinsing it under a tap and turning the crown whilst doing so.
     
  3. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    In the past, some have reported the same issue as you. There is a seal behind the Crown, which might be pinched. If it continues to the way it is, exchange it or have Apple look at in Store.
     
  4. andrewsjra thread starter macrumors regular

    Joined:
    Jul 10, 2013
    #4
    The Apple Care rep told me this is the first time she's heard of this issue. What a joke lol.
     
  5. ghsNick macrumors 68030

    ghsNick

    Joined:
    May 25, 2010
    #5
    Lol - I just posted the same exact thread as you. Mine has a bit of “resistance” too.

    I assume it’s because ours our water proof? My wife’s Series 0 spins with ease...mine definitely spins but there is resistance.
     
  6. DMVillain macrumors 6502a

    Joined:
    Jul 20, 2011
    #6
    Mine is definitely a lot more stiff, but I like it more this way.
     
  7. darrinS macrumors 6502

    darrinS

    Joined:
    Oct 21, 2011
    Location:
    So Cal
    #7
    Yeah, I agree. Feels much more solid than my Series 0 & 2. Until I saw this thread I just assumed they improved it.
     
  8. DMVillain macrumors 6502a

    Joined:
    Jul 20, 2011
    #8
    As did I. Then the macrumors suggested posts showed me this, posted a year ago about the series 2.
    Nothing new under the sun, I guess.
     
  9. fel10 macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #9
    Mine is actually super smooth. Feels better than my series 2. The only thing I was wondering about is if anybody else’s crown feel “clicky” when you press it?
     
  10. Marconelly macrumors 6502

    Marconelly

    Joined:
    Jul 5, 2008
    #10
    My series 3 shows some resistance to movement, and I don't like it. I think this is almost for sure because the rubber gasket inside is misaligned, because it also feels a bit mushy when I click the crown in. This has happened on the first series 2 I bought as well, and I replaced that one. The crown is supposed to spin smoothly, and there's supposed to be a nice defined click when you push it in.

    What you have is exactly how it's supposed to be.
     
  11. DblHelix macrumors 6502

    Joined:
    Mar 19, 2009
    #11
    It loosens a bit over time. My s0 has no resistance my s2 has some and loosened up my s3 feels the same as I remember my s2 when I got it
     
  12. Marconelly macrumors 6502

    Marconelly

    Joined:
    Jul 5, 2008
    #12
    Welp, I've received my replacement S3, and on it too, the crown feels mushy and there's more resistance when I spin it than I would like. It's pretty much the same as it was on the first one I got. At least the screen on this new one is not quite as yellow as on the one I returned. I still think this is a result of manufacturing variance, rather than an actual design change for the series 3 watches.
     
  13. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #13
    I just got my Series 3 SS LTE and I feel this too. My crown turns just fine, but it feels like there's resistance or some stickiness perhaps behind the crown..almost like there's dirt in there.

    I ran it under water last night while turning and clicking the crown, however, the feeling persists today.

    It doesn't seem to have any impact on the function of the watch..as much as I want to get it swapped out, I also feel like that's just a waste and it's not worth it.

    Are others still experiencing this?
     
  14. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #14
    There is actually an O-ring seal behind the digital crown, which I know others have had that issue in the past where it gets pinched and causes resistance when turning the digital crown. Perhaps that's what you're experiencing. If it continues to be a problem, I would make an appointment to have Apple look at it.
     
  15. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #15
    It’s strange, sometimes I feel the resistance and sometimes I don’t. Is there any consequence if the seal is the issue? Or would the watch be fine without any intervention? Also, is this something they would address in store or need to swap it out?
     
  16. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #16
    If the O-ring seal is the issue, you will know if it continually gets tighter. The seal is there just for water resistance. If you decided to take it to the Apple store and they believe there was an issue, They will just replace your watch with a new one or replacement watch. They won't try to repair it, as they don't do that in stores.
     
  17. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #17
    Last night I tried rinsing that area again to make sure it wasn’t dirt from production. The water accidentally got too hot before I could turn it down. Not scalding hot, but hot. Could that cause any issues?

    The “resistance” is still there, probably best described as friction at times when turning the crown.
     
  18. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #18
    As Long as you didn't run the hot water too long, there shouldn't be any issues.

    My suggestion, is if you are really concerned about it, make a Genius appointment with Apple and have them inspect it. If they think it's an issue, they will replace it.
     
  19. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #19
    Could? Yes, it's possible. The o-ring or whatever is being used as a seal could become more flexible than intended at a higher water temperature and become less water resistant. How likely that is depends on a lot of things. If you got water in the watch, unlike normal watches, I'm not sure whether you'd see condensation evidence as you would with conventional watches.
     

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18 September 23, 2017