I have to say I agree with you all that it was crap. But just a few days after they announced the new app would be released in the spring, which at the time sounded like a terrible idea, there was an update. The update made a huge difference! I feel like the whole app just came together. Since then changing channels is faster, the UI now makes sense and feels more natural. And it's able to stream very well through a VPN on crappy hotel wifi. I'm actually quite impressed with what they have now. The DVR still needs work however. I have one small question for the rest of you. Does the audio quality seem kind of low? It seems like they got over zealous with using a low bitrate.