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katbel

macrumors 68040
Original poster
Aug 19, 2009
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I restored my new iPhone 8 from a backup of an iphone 6s-already with iOS 11 . iTunes 12.7 :eek: doesn't want to recognize my iPhone 8 and every time is asking for a : "Do you want to set it up as a new iPhone or restore from backup?"

Restored few times already but still I cannot put my ringtones on the disgraced new iPhone and my music playlists either. :(
The App store on the iPhone kept crashing every time I was looking to download my purchased , so I tried to use Configurator that works fine with the apps but not with music and tones

Any idea how to circumvent the issue? I cannot return it because I live in Canada and bought it in the States, because if I could I would have returned it already. Not impressed at all with everything!:confused:
 
Click set it up as new. Even if you already set it up on the phone you're just telling iTunes "this is a new device, I don't want it to be restored to the last state of an old one".
 
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Click set it up as new. Even if you already set it up on the phone you're just telling iTunes "this is a new device, I don't want it to be restored to the last state of an old one".

Thanks a lot! Too bad I didn't read your answer before, 2 days ago ;)
This morning I just did that by desperation ready to start from scratch and it worked exactly as you wrote
P.s I didn't know I had to click on More Options to receive an email when I'm following a thread
I thought it was automatic as it is on the Apple Forum
 
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