Dissapointing AppleCare Expierience

Discussion in 'MacBook' started by dvdhsu, Jan 14, 2009.

  1. dvdhsu macrumors 6502a

    dvdhsu

    Joined:
    Mar 28, 2008
    Location:
    Palo Alto, CA
    #1
    Anyways, I sent in my 2006 Black MacBook, with three main issues.
    1. Overheats to about 90 degrees celsius.
    2. Speaker volume seems low
    3. Case is cracked in where it has been for many others (on tom of the sleep light)
    4. Makes a high-pitched sound like the MacBook Pros.
    However, now on the "Check your status" page, apparently they found no problems, and it's coming back to me now.
    I don't know, but it seems to me like my MacBook has some problems.
    I'm still under AppleCare too. How would I go about telling Apple to fix these problems?
    Any help would be appreciated.
    Thanks!
     
  2. aaquib macrumors 65816

    aaquib

    Joined:
    Sep 11, 2007
    Location:
    Toronto, Canada
    #2
    I'd suggest giving Apple Care a call at 1800-MY-APPLE and explaining the situation. Tell them that clearly are issues with your machine and you require that they be taken care of.
     
  3. Vulcan macrumors 65816

    Vulcan

    Joined:
    Jul 17, 2008
    Location:
    Pittsburgh, PA
    #3
    Take it to a Genius Bar or call up AppleCare and ask for a specialist.
     
  4. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #4
    Call AppleCare and explain to them what is happening.
     

Share This Page