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macjoshua

macrumors 6502a
Original poster
Mar 4, 2011
524
624
Nashville, TN
My iPad Pro is warmer toward the top and more blue toward the bottom. It seems like it fluctuates in intensity. Viewing angle is a huge factor in how uneven it looks. I spoke to AppleCare, who told me to give it two weeks because screens equalize after coming from the factory. Is this true, or are they just trying to get me to wait past my return date?
 
I'm going to contact them one more time regarding the issue, and see what happens. Really was hoping to not have to exchange it. I haven't gotten a keeper on the first try in quite a while with Apple products.
 
An exchange it is. I ordered a new one. I'll see how it compares to the one I currently own, and go from there. If it's also terrible, I'm just going to buy a new TV instead. ha!
 
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Yeah, that sounds dodgy to me too. "Settle in"? Huh? LOL

Yeah, I've never seen a screen settle in like that. If it's uneven to start, I'm guessing it would just become more uneven as time goes on. My experience is that screens degrade over time - not improve.
 
I had an iPhone 6s with an uneven lightning in the screen. A blotch that didn't light up as well as the rest did. really annoyed me, especially when reading in bed at night at the lowest setting. Even with night-black in iBooks I could still see it. So I went to an apple store and got it replaced without hassle or difficulties.
I don't like going to the Apple store for it (1 hour travel to and from) but I do like the service I get there.
 
Apple is extended return season, so even waiting two weeks, you'd still be able to return it. I don't think they're trying to screw you by getting you outside the return period.

The adhesive thing has been thrown around about different devices for a while; some say yay, some say nay. I personally couldn't say, but, my iPad is the same (yellow on top, blue on bottom). If it doesn't sort itself before the return period is up, I'll exchange it.
 
It wont change and wont get any better. I think the "Let it settle, wait for adhesive to cure" etc.. is just a way of saying Let your eyes acclimatise over some weeks and to the point where you stop noticing it so much.

There will also be many who will forgive apple anything and tell you its your fault and that your vision is lying to you...These people/posts should be Avoided at all cost. ;)
 
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It wont change and wont get any better. I think the "Let it settle cure" etc is just a way of saying Let your eyes acclimatise over some weeks and to the point where you stop noticing it so much.

There will also be many who will forgive apple anything and tell you its your fault and that your vision is lying to you...These people/posts should be Avoided at all cost. ;)


Actually screens can and absolutely do change with time. A testament to this point is Eizo LED backlit LCD monitors. You would have thought they would stay stable. But not at all, which is why they build in a colorimeter into the monitor that not only gets used for an initial calibration but self calibrates itself automatically over time. In the early weeks I found the monitor had drifted off substantially...it moves a lot less now that it has a few thousand hours on the clock.

But I have also seen changes in iPads as well that I have measured with my i1 pro colorimeter. What I think is happening, is that some of the uniformity errors are caused by uneven pressure over the screen. Heating and cooling cycles over a period of time can help even out some of this. I have never seen it cure really bad uniformity errors....but there is a level of levelling out that can occur, but not always. If the screen is wildly off I would always return it because it is totally ridiculous for Apple to think that will even out. But slight errors sometimes can and do change...not to mention a gradual colour shift overall as the hours clock up.
 
Keep in mind that looking at your screen "off angle" can be a problem. As far as the screen equalizing, I do not think so.

The funny thing is that the screen is much more even when looking at it from an angle, and looking at the screen straight on is when it's very obvious.
 
Update: The screen continued to get worse, so I sent it back today. I ordered a different one, which I received today. Found a piece of dust under the screen before I even got past the welcome screen. Sent it back too. I think I'm going to pass on a new iPad this time. I guess I'll have more money to spend on Christmas gifts this year!
 
Got a replacement for my uneven iPad. It had a large speck of dust under the screen. The replacement for that one had a beautiful display - except for a dead pixel and another speck of dust. The replacement for that one has a display that's about as uneven as the first. 4 tries is more than I'd give any other company.

Looks like I'm going to throw in the towel on this device. It's either a new TV or a Surface Pro for me this year.
 
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did you talk to it gently? sing it goodnight? buy it flowers? did you let it stay up late watching the movie? i bet not.
Seriously, this is how I got my iPad Air 2 to equalize. For 14 days I had to rub lavender scented chamomile lotion on the aluminum chassis and tuck it into bed with me at night. On the 15th day, my Air was perfect.
 
Update: The screen continued to get worse, so I sent it back today. I ordered a different one, which I received today. Found a piece of dust under the screen before I even got past the welcome screen. Sent it back too. I think I'm going to pass on a new iPad this time. I guess I'll have more money to spend on Christmas gifts this year!

Seriously you are being too OCD over a screen.
 
Seriously you are being too OCD over a screen.

Would you keep this iPad?

IMG_0214.jpg
 
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