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Do you guys think we will get compensated for this?
- Thread starter tnisatard
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Screw it, man! I'll pay for the phone! They owe me free service! FOR LIFE!I should get my iPhone free. I can't believe they did this!!!
I'd let this slide except you were being nasty about someone's understanding of the OP's initial comment.
The OP didn't mention entitlement, you're right. Nobody has, so far, said that he did. The comments are just responding to the OP's sense of entitlement to compensation. Not so much his actually, more the suggestion that some may feel entitled to compensation.
Perhaps you should invest in some good comprehension books.
How did he infer it? By asking a question?
All he did was ask if it would be offered and give some possible examples of what that compensation might look like.
To me, the inference is that AT&T has provided it's customers with poor service and might be inclined to offer compensation.
Perhaps you should stop projecting.
Looks like you need a dictionary and if someone is unhappy with the service then why on earth would they pre-order an iphone?
Wow your being pretty rude. Shows that you place more value on a device than people. Also AT&T is not behind the issue with Apple. Because AT&T doesn't run the servers on Apple.com. So why don't you project your issues in the right direction. Or do you need a map telling you where to go?
Bingo. After all, you go on to state your own inference, don't you? Which I don't disagree with, necessarily. It's just not what I read from his question when I saw it. Perhaps because of all the bad things I've read about AT&T, lol
And also, it'd be 'conjecting' you're looking for. That's an archaic verb, though, and is no longer used. Conjecture would be the closest word you could use in that context nowadays.
AT&T is behind the issue with Apple's website. Or at leastthat'ss what we've been lead to believe all day.
And I don't have any issues, my phone has been reserved for hours. The only issue I did have was you being rude to the OP by calling him a "thin skinned entitlement person", when he was nothing of the sort.
Apple charged my credit card a few hours after I placed my pre-order this morning. Not that I mind- I'm just pointing out that some people are paying for the phone in advance.
I would be really surprised if ATT or Apple offered any of us anything. I'm not sure that we deserve anything because it's just a pre-order. If they had told us all to come on down to the store and guaranteed us a new phone and then they were all gone when we got there- that would be a different story. But we all chose to put ourselves through this pre-order hell- no one forced us to do it. Not to mention so many people are still having issues trying to order, how on Earth could they ever decide who is and isn't entitled to compensation?
You can call it entitlement, but I call it customer satisfaction.
I think we deserve something. It could be as small as a "I'm sorry. We royally messed up today." to actual compensation. Anything.
If I'm guaranteeing that I'm going to pay $100/month for the next 24 months, I deserve quality customer service and satisfaction at the very LEAST.
If they so much as waived the $18 upgrade fee, it's equivalent to a 0.0075% discount. AT&T should eat it since this is their fault as usual.
I think we deserve something. It could be as small as a "I'm sorry. We royally messed up today." to actual compensation. Anything.
If I'm guaranteeing that I'm going to pay $100/month for the next 24 months, I deserve quality customer service and satisfaction at the very LEAST.
If they so much as waived the $18 upgrade fee, it's equivalent to a 0.0075% discount. AT&T should eat it since this is their fault as usual.
When you are meaning to say "you are," it's "you're." A device would know that.
Is that not rude?
Fact: Apple is a very successful smart company.
Fact: Apple chose AT&T as their partner.
Fact: Each company has the same goal, sell in volume.
Anyone that believes they failed to do an excellent job of planning for this launch is uniformed. Anyone that believes today's experience was poor service is woefully out of touch.
So what happened? It's simple really. All the planning they did, could not have prepared them for the "impossible to predict" demand they encountered today. While each individual that made the decision to participate today did so willingly, and lost some time at their discretion. Apple & AT&T were the big monetary losers. If they could have avoided this, they would have. Plain & simple.
Fact: Apple chose AT&T as their partner.
Fact: Each company has the same goal, sell in volume.
Anyone that believes they failed to do an excellent job of planning for this launch is uniformed. Anyone that believes today's experience was poor service is woefully out of touch.
So what happened? It's simple really. All the planning they did, could not have prepared them for the "impossible to predict" demand they encountered today. While each individual that made the decision to participate today did so willingly, and lost some time at their discretion. Apple & AT&T were the big monetary losers. If they could have avoided this, they would have. Plain & simple.
I wish we could like posts like this was facebook, because I would be liking this to death right now
LOL....Yeah, but if you have MILLIONS of people lining up on the first day to pre-order. Why should they change a thing?
You want to make a statement....vote with your wallet and don't get it.
But since you want their toy....and want it bad enough to go through all hoops to absolutely get it the very first day, they aren't going to be looking to throw you a bone.