The truth is an ugly thing isn’t it? You made some very valid points, but so did I. Where’s the middle ground?
I think the middle ground is to accept the possibility that you might be the outlier here.
Does that mean your problem isn't important? Absolutely not.
Does it mean your experience is worth any less than someone else? No.
However, in terms of getting to fully operational, I believe it would be helpful to work under the assumption that you're the exception. This should steer you towards trying to reproduce the "known good" state of other people without problems.
I'm not trying to be condescending here but your first step really should be a totally fresh OS install. No devices connected except the audio interface and the monitor. No 3rd party software. No Pro Tools or anything else with copy protection rootkits. No wireless mouse or keyboard dongles, no external hard drives and so on.
If you can't get that combination to work properly with the suggested long-term iTunes playback stress test (or whatever), then one of two things needs to happen: you replace your Mac or you replace your audio interface. Because one of them is fundamentally failing you. It sucks, but it's the truth, and if you're an audio pro you don't have time for this ********.
If, however, the stress test passes, then it's time to introduce ONE new thing at a time and redo the stress test each time until you have a failure. Then the last thing you added is your failure point and you have new, useful information to work with. At that point you can decide whether to just accept it, hound the vendor for a fix or chuck it altogether.
I'm not saying all this because I think you don't already know it. I'm saying it because sometimes when we're pissed off about something we need to hear the obvious from an external source in order for us to act on it in a way that brings forward progress.
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Might I also add that your “measly” $1k to some people is a whole lot of money. Such an elitist statement. It’s sad too because it’s things like this that ‘PC’ people see when contemplating switching. Then I’m sure they think to themselves, nope I was right about ‘Apple’ people. Such a shame...
I understand how it came across that way, but my statement was not intended to be elitist. I was specifically referring to my Quantum as measly in comparison to your aforementioned UA interface. Which it is - you've got onboard DSP and even finer ADC/DAC hardware. The point being if my $1k class hardware is working perfectly, your $2k+ class hardware should be too.
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