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amazingdm

macrumors 6502
Original poster
Jul 2, 2010
409
2
I did the express/advance replacement, so they just mailed me off another iPhone 4.

They sent an email containing the serial number

my old serial # was

86******A4T

the new one is

87***E#*A4T


So no 5K serial = no refurb?
 
I would guess so, but it could be anything. It doesn't matter though since you won't notice a difference between a new or refurbished one.
 
Well I was at the apple store for battery problems. So they did replace mine. And I asked the rep. And a manager if the replacements are refurbished or new. They told me all iPhone 4 replacements are new. I'm not sure if that's true. But really you can't tell difference.
 
Serial number doesnt mean anything. I got a replacement with a 80 serial number and it was referbished. I could tell could the previous owner had backed up the SHSH blobs from 4.1. As long as there are no problems with the replacement, it shouldnt matter if it is new or refurbed.
 
. And a manager if the replacements are refurbished or new. They told me all iPhone 4 replacements are new. I'm not sure if that's true. But really you can't tell difference.

Not even close to true, replacements are refurbs unless they're all out of refurbished units, the customer had many problems with returning refurbished iphones and they give him a new one or the particular model iphone was just released and they havent went thru the refurb cycle yet.
But like you said their refurb process is top of the line and you wont be able to tell the difference anyway.
 
just got mine replaced last week went to the apple store came in a black box i asked the guy if there new he said yes they come in a different shipping box..so i guess apple sends them like that..
i cant see any dings or scratches it had a plastic cover on both sides when it came out the black box so its new

btw this is the apple store that got robbed and the guard shot him dead:eek:
 
Everyone always tries to say the refurbs are just like new
well bull ****, just got mine, and there are already scratches on it
 
Not even close to true, replacements are refurbs unless they're all out of refurbished units, the customer had many problems with returning refurbished iphones and they give him a new one or the particular model iphone was just released and they havent went thru the refurb cycle yet.
But like you said their refurb process is top of the line and you wont be able to tell the difference anyway.

This. And the numbers don’t mean anything any more as far as refurbs are concerned,
 
J91090AxA4T

I too am getting a replacement phone mailed to me, and this is my serial. I cant find any info about the j in my serial. The serial does contain the week of manufacture. Mine appears to be 09 week of 2011. This is derived from the 109 in my serial number. What are the first 5 digits of your serial?


Oh, and by the way, did they tell u there was a charge for exchange? I wasn't told there is a charge when I talked to customer service, but the follow up email I received, indicated there was a $30 charge.


I did the express/advance replacement, so they just mailed me off another iPhone 4.

They sent an email containing the serial number

my old serial # was

86******A4T

the new one is

87***E#*A4T


So no 5K serial = no refurb?
 
Right.. but it's waived if you have applecare. So essentially I paid $69 so I could avoid paying $29 lol. $40 a 1 year extension to the warranty isn't bad though
 
Ok talked to a supervisor I guess and she said she's going to send me a "forced replacement" when i asked if it was new. So is it new?
 
It was depressing going today to the Genius Bar with an iPhone 4 that doesn't hold a charge for more than 1.5 hours and being sent away to "get a few more months of data for our analysis."
 
It was depressing going today to the Genius Bar with an iPhone 4 that doesn't hold a charge for more than 1.5 hours and being sent away to "get a few more months of data for our analysis."

That does not sound like the type of response I have heard from Apple service. If the phone was a couple days old, I could see them wanting it to go through some charge cycles and the such, but I would not have left if my fully charged iP4 went 1.5 hours and had to be charged. I can get 36 hours with moderate use.
 
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