Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Do you think apple will make it up to the community?

Z

zas

macrumors member
Original poster
Sep 17, 2012
82
6
Florida
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
 
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.

About what you say I doubt that they are going to offer something
 
zas said:
When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Click to expand...

The antenna was a hardware issue. This is a software bug that can be fixed easily enough.

What compensation do you expect from Apple for this?
 
zas said:
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Click to expand...

Tim Cook called me on my land line and apologized. He's paying off my mortgage!
 
lke said:
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.
Click to expand...

This I agree with. While I get their reasoning for not normally permitting rollbacks, this points out where it can be a huge problem. Even if they only do it for circumstances like these, there has to be a way to do a roll back for problematic updates.

About what you say I doubt that they are going to offer something
Click to expand...

Maybe they'll offer a free album on iTunes that downloads on everyone's phones automatically. Oh, wait...
 
lke said:
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.

About what you say I doubt that they are going to offer something
Click to expand...

Exactly. Why should owners of the new phone, and indeed those who installed iOS8 on their older iPhones have to suffer a poor experience, and possibly for months? iOS7 took a year until it was a stable o/s.
 
scaredpoet said:
The antenna was a hardware issue. This is a software bug that can be fixed easily enough.

What compensation do you expect from Apple for this?
Click to expand...

I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.

----------
scaredpoet said:
This I agree with. While I get their reasoning for not normally permitting rollbacks, this points out where it can be a huge problem. Even if they only do it for circumstances like these, there has to be a way to do a roll back for problematic updates.



Maybe they'll offer a free album on iTunes that downloads on everyone's phones automatically. Oh, wait...
Click to expand...

If rollbacks were permitted this whole issue would have been resolved already. :(
 
What happened to Apple making quality products? This is really hammering on credibility. Come on Apple!
 
People always want something for free. Not picking on the OP, but for example -- when people order a phone and are told it will not ship for 7 to 10 business days and they call Apple to complain hoping for a free leather case, that gets me sick of society as a whole.

For this mess up Apple has promised to give everyone a free album. Its already available so download U2 at your leisure.
 
zas said:
I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.

----------



If rollbacks were permitted this whole issue would have been resolved already. :(
Click to expand...

You do realize that people existed just fine, driving to and from work, living life etc., before there were cell phones. I'm sure you'll be fine driving home. Just sack up, you'll get through it! :rolleyes:
 
Sodner said:
People always want something for free. Not picking on the OP, but for example -- when people order a phone and are told it will not ship for 7 to 10 business days and they call Apple to complain hoping for a free leather case, that gets me sick of society as a whole.

For this mess up Apple has promised to give everyone a free album. Its already available so download U2 at your leisure.
Click to expand...

It is not about getting something for free is about admitting hey we @#$ up but here is what we are doing to make it up to y'all for sticking around. Not everyone has the ability to hook up the phone right now to iTunes to get the problem fixed. I am just frustrated.... I just hate when they take their sweet time to even release a statement saying we are sorry but we are working on it. I don't think I have ever seen a message on the apple site saying we are sorry for delays or sorry for this or that etc etc ... (I could be wrong though) I guess when you are it nobody gives a @#$.
 
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
 
zas said:
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Click to expand...

Make it up to the community? They didn't give out the free bumper cases to make it up to people. They did it to help make sure peoples phones were functional. Apple will fix iOS 8 and then it will work again. You aren't owed anything.
 
dacreativeguy said:
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
Click to expand...

Agree.
 
dacreativeguy said:
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
Click to expand...

Android updates go to the carriers first then the carriers test and approve for release on their network
 
zas said:
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Click to expand...

Apple owes you nothing.
 
zas said:
I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.
Click to expand...

You know, there was a time when ALL phones were tethered to the room where they were plugged in. People traveled all the time and they were just fine. ;)
 
zas said:
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....



When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Click to expand...


People will still buy their products. Remember with the iPhone 4? They recovered.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back