Do you think apple will make it up to the community?

zas

macrumors member
Original poster
Sep 17, 2012
82
6
Florida
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
 

lke

macrumors 6502a
Jun 19, 2009
557
9
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.

About what you say I doubt that they are going to offer something
 

scaredpoet

macrumors 604
Apr 6, 2007
6,627
342
When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
The antenna was a hardware issue. This is a software bug that can be fixed easily enough.

What compensation do you expect from Apple for this?
 

zombiedictator

macrumors member
Dec 30, 2007
62
0
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Tim Cook called me on my land line and apologized. He's paying off my mortgage!
 

scaredpoet

macrumors 604
Apr 6, 2007
6,627
342
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.
This I agree with. While I get their reasoning for not normally permitting rollbacks, this points out where it can be a huge problem. Even if they only do it for circumstances like these, there has to be a way to do a roll back for problematic updates.

About what you say I doubt that they are going to offer something
Maybe they'll offer a free album on iTunes that downloads on everyone's phones automatically. Oh, wait...
 

sunking101

macrumors 604
Sep 19, 2013
6,710
1,870
I don't understand why you can't roll back an update directly on iOS 8, that way if something goes wrong you could go back to the old version and use your iphone or ipad in minutes.

About what you say I doubt that they are going to offer something
Exactly. Why should owners of the new phone, and indeed those who installed iOS8 on their older iPhones have to suffer a poor experience, and possibly for months? iOS7 took a year until it was a stable o/s.
 

zas

macrumors member
Original poster
Sep 17, 2012
82
6
Florida
The antenna was a hardware issue. This is a software bug that can be fixed easily enough.

What compensation do you expect from Apple for this?
I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.

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This I agree with. While I get their reasoning for not normally permitting rollbacks, this points out where it can be a huge problem. Even if they only do it for circumstances like these, there has to be a way to do a roll back for problematic updates.



Maybe they'll offer a free album on iTunes that downloads on everyone's phones automatically. Oh, wait...
If rollbacks were permitted this whole issue would have been resolved already. :(
 

Starfyre

macrumors 68030
Nov 7, 2010
2,825
1,032
What happened to Apple making quality products? This is really hammering on credibility. Come on Apple!
 

Sodner

macrumors 68020
Jan 12, 2011
2,084
40
Pittsburgh, PA
People always want something for free. Not picking on the OP, but for example -- when people order a phone and are told it will not ship for 7 to 10 business days and they call Apple to complain hoping for a free leather case, that gets me sick of society as a whole.

For this mess up Apple has promised to give everyone a free album. Its already available so download U2 at your leisure.
 

midwestfisherma

macrumors 6502
Jul 25, 2012
430
68
S.E. Mich
I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.

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If rollbacks were permitted this whole issue would have been resolved already. :(
You do realize that people existed just fine, driving to and from work, living life etc., before there were cell phones. I'm sure you'll be fine driving home. Just sack up, you'll get through it! :rolleyes:
 

zas

macrumors member
Original poster
Sep 17, 2012
82
6
Florida
People always want something for free. Not picking on the OP, but for example -- when people order a phone and are told it will not ship for 7 to 10 business days and they call Apple to complain hoping for a free leather case, that gets me sick of society as a whole.

For this mess up Apple has promised to give everyone a free album. Its already available so download U2 at your leisure.
It is not about getting something for free is about admitting hey we @#$ up but here is what we are doing to make it up to y'all for sticking around. Not everyone has the ability to hook up the phone right now to iTunes to get the problem fixed. I am just frustrated.... I just hate when they take their sweet time to even release a statement saying we are sorry but we are working on it. I don't think I have ever seen a message on the apple site saying we are sorry for delays or sorry for this or that etc etc ... (I could be wrong though) I guess when you are it nobody gives a @#$.
 

dacreativeguy

macrumors 68020
Jan 27, 2007
2,015
210
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
 

Immiddx

macrumors member
Sep 23, 2014
58
59
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Make it up to the community? They didn't give out the free bumper cases to make it up to people. They did it to help make sure peoples phones were functional. Apple will fix iOS 8 and then it will work again. You aren't owed anything.
 

zas

macrumors member
Original poster
Sep 17, 2012
82
6
Florida
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
Agree.
 

edlex

macrumors 68020
Apr 14, 2010
2,035
833
Miami
Pretty sure we'll get a public apology from Tim Cook at some point, similar to what he did for "Maps-gate". This is a big one, and something Apple and multiple carriers should have caught. Now you know why Google does rolling updates. They can limit the damage done by an errant release.
Android updates go to the carriers first then the carriers test and approve for release on their network
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,227
Jacksonville, Florida
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....

When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:
Apple owes you nothing.
 

TWO2SEVEN

macrumors 68040
Jun 27, 2010
3,522
709
Plano, TX
I expect something because it has not been fixed as of yet. I have no cell phone service, I can't even dial 911 for god sakes. When I leave I will not have WI FI therefore my phone becomes useless.
You know, there was a time when ALL phones were tethered to the room where they were plugged in. People traveled all the time and they were just fine. ;)
 

sincere11105

macrumors 6502
Oct 22, 2013
391
66
I currently have an iPhone 6 plus and I will not leave apple because of this however, I am extremely frustrated as I have to travel an hour to get home and I will not have any cellular service. The bending issue I don't care about....



When the antenna issue happened apple gave out free cases to make it up to the community. How do you guys think apple will handle this one? How do you think they will deal with the bad publicity they are getting right now? :mad:

People will still buy their products. Remember with the iPhone 4? They recovered.
 
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