Hi, I heard about OWC products on this forum and how they have a sterling reputation in the Mac community. However, two products I purchased from them have experienced catastrophic problems and their tech support was less than helpful in terms of shouldering possible blame on the actual devices in question. I first bought an Extreme Pro SSD and that suddenly died a year after purchase. I lost a little bit of data that I had not backed up in 2 days. I got the Newertech Guardian Maximus RAID enclosure and 7 months later both drives were corrupted simultaneously. I turned on the drive and got the dreaded "The disk you inserted was not readable by this computer." I saw the "rebuild" light blink but the drive indicators did not go red to indicate which drive was dead. Tech support said reformat and let us know if it happens again. Thankfully was able to get the data back using Data Rescue 3. Should I just send the Newertech back? OWC sells has the same RAID enclosure(Mercury Elite Pro RAID 2-Bay Quad Interface Enclosure). Is that more reliable than the Newertech? I heard people lost data on both Newertech drives because of hardware failures. Thanks.