Trust? Well...
've bought several items from OWC, and clients I work with have bought reams and scads of stuff...
I have a pretty favorable impression of them, but the bad apples always leave a poor taste in my mouth. A couple of horror stories:
I purchased two Mercury Elite Pro QX2 RAID cages for a large project I was tag-teaming on with another editor. Weeks into the project I visited him in his studio, and was surprised to see he was working off a couple of FW drives and not the RAID; when I asked, he said that drives failed constantly in the QX2 and he was sick of waiting for rebuilds, only to have another failure. Oh well, whatever works. At the conclusion of the project, I took posession of his QX2, and found that yes, indeed, you could format new drives in it and within a week, one of them would inevitably fail. When I called OWC tech support, I was informed that my release version (it was a 1.0, I believe) had been "upgraded"...meaning the new version was incompatible with my version; and furthermore, the tech didn't think they even had one of my version to test. Now THAT'S what I call true product obsolescence! BTW, the other cage is limping along, occasionally not booting up...I'm looking for a replacement, which is how I stumbled across this thread.
My other problem with an OWC drive was with a small bus-powered 2.5" unit, which I'd copied some work for backup purposes. Just decided not to mount one day, for no apparent reason, no matter which interface I plugged in. Solution? Bust the damn thing open and put the drive into a dock...and toss the worthless controller and case into the trash, er, recycle bin.
So while I've had some success, and they have good prices, I'm a bit leery of OWC's hype.
