Every exterior component and battery of Apple refurbished and swap iPhones is brand new. Only the internal parts are re-used.
We'll I don't want my internal parts re used. If it was re used for a maximum of a week then fine.
Every exterior component and battery of Apple refurbished and swap iPhones is brand new. Only the internal parts are re-used.
We'll I don't want my internal parts re used. If it was re used for a maximum of a week then fine.
So since you're within the return window, you can return your phone for a refund and buy another new one. That's the only way to guarantee you get a brand new one. Unfortunately, with the current stock situation, the store may not have a new one in stock to sell you. That's the gamble.We'll I don't want my internal parts re used. If it was re used for a maximum of a week then fine.
Semantically, you may be correct. The product itself is not refurbished. The parts inside of the product, however, may not all be new.I will say this again as I do in every thread that comes up about this:
Genius Bar replacement iPhones, iPods, & iPads are NOT, I repeat ARE NOT, refurbished products in any way shape or form.
http://manuals.info.apple.com/MANUALS/0/MA2/en_US/AppleCare_Protection_Plan_for_iPhone.pdfApple may provide replacement product or parts that are manufactured from parts that are new or equivalent to new in both performance and reliability.
I bought a 5s on launch day and by Sunday it was over heating and had to bring it back waited 3 days to see if they got stock in to return and get new one because they wanted to gave me a refurb phone witch I refused because my iPhone was only 3 days old so make long story short had to return and order off line and it's been a month and I'm still waiting...i had an issue with my launch day 5s, and they couldn't help me when i wanted to exchange. i had to return and hunt down another.
I bought a 5s on launch day and by Sunday it was over heating and had to bring it back waited 3 days to see if they got stock in to return and get new one because they wanted to gave me a refurb phone witch I refused because my iPhone was only 3 days old so make long story short had to return and order off line and it's been a month and I'm still waiting...
I will say this again as I do in every thread that comes up about this:
Genius Bar replacement iPhones, iPods, & iPads are NOT, I repeat ARE NOT, refurbished products in any way shape or form.
So since you're within the return window, you can return your phone for a refund and buy another new one. That's the only way to guarantee you get a brand new one. Unfortunately, with the current stock situation, the store may not have a new one in stock to sell you. That's the gamble.
I don't have an Apple store here in my city. So I have to mail it to Apple.
Yipes, that's a different situation. If you didn't buy it from Apple, the only Apple option is a Genius Bar service replacement.Yah thats exactly my problem. The only reason why I am going through Apple is because Best Buy won't refund or exchange it.
Service replacement iPhones can contain "like new" (i.e. not new) parts, which can make service replacement phones not the same as the phones sold as new (which do not contain "like new" parts).All replacements, Genius Bar and AppleCare, all come from the same stock and they are not refurbished phones.
Yipes, that's a different situation. If you didn't buy it from Apple, the only Apple option is a Genius Bar service replacement.
.
All replacements, Genius Bar and AppleCare, all come from the same stock and they are not refurbished phones.
Regarding #1, all service replacements (brand spanking new or refurb) come in the reusable white boxes.
Also, for your last quote, I think his point is that they're remanufactured vs refurbished.
I will say this again as I do in every thread that comes up about this:
Genius Bar replacement iPhones, iPods, & iPads are NOT, I repeat ARE NOT, refurbished products in any way shape or form.
The warranty actually doesn't contain the words refurbished or remanufactured.Read the warranty. Apple replaces the device with a refurb or a new one but majority of time it will be a refurb
They absolutely DO have refurbs.
You people with the whole "it takes the most powerful manufacturer in the world months to refurb a product people return in droves over teeny tiny cosmetic defects" are hilarious.
I was talking with my friend at the local Apple store about this very thing yesterday. He gets told every day about not "wanting" a refurb and being "owed" a brand new phone...
Then he brings out a refurb and they can't tell anyway. LMAO
They have refurbs. Sometimes from day one depending on the model. Don't like it? Return the phone. As long as it's during the return period you can re buy a brand new one.
Otherwise, ya, likely refurb. Sowwy