We'll I don't want my internal parts re used. If it was re used for a maximum of a week then fine.
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Does Apple have iPhone 5s refurbished units yet?
- Thread starter Jason1978
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We'll I don't want my internal parts re used. If it was re used for a maximum of a week then fine.
At this point in the game, refurbished from Apple probably means re-manufactured. I.e. iPhones that have manufacturing defects from the line are pulled off and sent to a separate line to be rebuilt and then used as warranty replacements. In my experience, the build quality of the warranty replacements during a launch is better than those that come off the line, but defects still do crop up in warranty replacements.
Once iPhone production gets rolling re-manufactured phones almost certainly enter the regular production stream. The discounted refurbished iphones usually come from phones that were returned by customers and then remanufactured.
Either way, get over it, the phone is as good as new. If not, pay full price for a replacement and sell your refurb on craigslist.
So since you're within the return window, you can return your phone for a refund and buy another new one. That's the only way to guarantee you get a brand new one. Unfortunately, with the current stock situation, the store may not have a new one in stock to sell you. That's the gamble.
5s
I bought a 5s on launch day and by Sunday it was over heating and had to bring it back waited 3 days to see if they got stock in to return and get new one because they wanted to gave me a refurb phone witch I refused because my iPhone was only 3 days old so make long story short had to return and order off line and it's been a month and I'm still waiting...
the phone they wanted to give you was new. refurb (reconditioned, really. remanufactured?) has to come from a supply of returned phones, which there can't be enough of 3 days after launch. still, i would have returned it just the same. it's a cleaner break, and i think it becomes much harder to return a phone which you've already exchanged.
I don't have an Apple store here in my city. So I have to mail it to Apple.
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Yah thats exactly my problem. The only reason why I am going through Apple is because Best Buy won't refund or exchange it. I won't get into that because I have another thread out there specifically ranting about that issue.
Yah so I am stuck with this option lol. Hope they are feeling nice that day and just ship me a brand new one. If not than I guess I will have to deal with it. At this point, I don't care. This phone has caused me enough headache. It isn't worth it. I have other things now that I have to worry about- like day to day stuff.
All replacements, Genius Bar and AppleCare, all come from the same stock and they are not refurbished phones.
Yipes, that's a different situation. If you didn't buy it from Apple, the only Apple option is a Genius Bar service replacement.
Service replacement iPhones can contain "like new" (i.e. not new) parts, which can make service replacement phones not the same as the phones sold as new (which do not contain "like new" parts).
What do you mean? Service as in repair? We'll they said that repairing or a new device is an option. If they repair it then I am good with that.
I finally decided to go in and get my iPhone 5S replaced because the level was off by 2. Annoyingly I got a refurbished model. I could tell by 3 ways:
1. It was in a white box.
2. When I synced it, a .powerlog file got synced over, despite me doing a "Erase All Settings and Contents" prior to doing so. It it I could see logs from 30 minutes prior to my appointment.
3. The first digit in the serial number on my new phone is 5, which indicates it's "Apple Certified" (i.e. refurbished).
That's really annoying since my phone was only a little over a month old. I might not care, but the phone blue screened at the end of the initial sync after the restore from backup. iTunes appeared frozen so I decided to go into Settings on the iPhone and it froze with a white screen, which then turned black and eventually got a frozen gear (like it was shutting off). Eventually I disconnected the cable and it blue screened. It seems okay and it doesn't have the level problem, but knowing it's refurbished makes me wonder.
It's also 2 weeks older than my original phone. It was made week 36, while my old phone was week 38.
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That's incorrect. See my post above this and this link.
http://www.wikihow.com/Identify-a-Refurbished-Iphone
1. It was in a white box.
2. When I synced it, a .powerlog file got synced over, despite me doing a "Erase All Settings and Contents" prior to doing so. It it I could see logs from 30 minutes prior to my appointment.
3. The first digit in the serial number on my new phone is 5, which indicates it's "Apple Certified" (i.e. refurbished).
That's really annoying since my phone was only a little over a month old. I might not care, but the phone blue screened at the end of the initial sync after the restore from backup. iTunes appeared frozen so I decided to go into Settings on the iPhone and it froze with a white screen, which then turned black and eventually got a frozen gear (like it was shutting off). Eventually I disconnected the cable and it blue screened. It seems okay and it doesn't have the level problem, but knowing it's refurbished makes me wonder.
It's also 2 weeks older than my original phone. It was made week 36, while my old phone was week 38.
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That's incorrect. See my post above this and this link.
http://www.wikihow.com/Identify-a-Refurbished-Iphone
Regarding #1, all service replacements (brand spanking new or refurb) come in the reusable white boxes.
Also, for your last quote, I think his point is that they're remanufactured vs refurbished.
Also, for your last quote, I think his point is that they're remanufactured vs refurbished.
It was definitely used. The GB people were doing something with it for at least 30 minutes prior to I showed up and they had no idea they were swapping my device until I showed up. They didn't even bother to do a restore afterwards or even upgrade it as it was on 7.0 when I got it.
As for remanufactured vs refurbished, what's the difference. Neither is new and Apple changes the serial number to a refurbished one.
That's weird about the replacement phone you got. I worked PT at a store for a few years and never saw them dick around with a warranty replacement before issuing to a customer. They'd always open the white box in front of the customer, and the replacement phone (whether new or refurb) would be wrapped in the same plastic that the new ones are wrapped in. And yeah, they give them out with whatever OS is on them.
I think his point is that there's a difference between an Apple remanufactured phone (that comes with a new exterior shell and a new battery) vs the refurbished ones that carriers like ATT sell, where their process is to only wipe the previous owners fingerprints off and Erase all Contents and Settings.
I think his point is that there's a difference between an Apple remanufactured phone (that comes with a new exterior shell and a new battery) vs the refurbished ones that carriers like ATT sell, where their process is to only wipe the previous owners fingerprints off and Erase all Contents and Settings.
The phone was in a white box, but I don't recall it having shrink wrap on it. The phone did have the 2 plastic screen protectors on it. I wouldn't have thought much of it, except for the powerlog log files. Those are created when a special profile is installed on the phone and the only way that could have happened is if the phone was removed from the box. I still have no idea how those survived a reset erase all content.
Maybe they were just happened to be testing the phone prior at the time and gave it to me, but it doesn't like they should be doing that. Except for the blue screen crash when the first initial sync finished, the phone seems to be working.
It's a week 36 (first week) with a refurbished serial number, which likely means that it was a return. It's definitely not a new phone.
Maybe they were just happened to be testing the phone prior at the time and gave it to me, but it doesn't like they should be doing that. Except for the blue screen crash when the first initial sync finished, the phone seems to be working.
It's a week 36 (first week) with a refurbished serial number, which likely means that it was a return. It's definitely not a new phone.
The warranty actually doesn't contain the words refurbished or remanufactured.
But if you look up the difference between those two words, what Apple does is more closer to remanufacturing then refurbishing, IMO.
Either way, it's semantics. I think that it's the fact that most iPhone service replacements aren't 100% new that people care the most about, not what the proper term for describing the not-new devices is.
They absolutely DO have refurbs.
You people with the whole "it takes the most powerful manufacturer in the world months to refurb a product people return in droves over teeny tiny cosmetic defects" are hilarious.
I was talking with my friend at the local Apple store about this very thing yesterday. He gets told every day about not "wanting" a refurb and being "owed" a brand new phone...
Then he brings out a refurb and they can't tell anyway. LMAO
They have refurbs. Sometimes from day one depending on the model. Don't like it? Return the phone. As long as it's during the return period you can re buy a brand new one.
Otherwise, ya, likely refurb. Sowwy
You people with the whole "it takes the most powerful manufacturer in the world months to refurb a product people return in droves over teeny tiny cosmetic defects" are hilarious.
I was talking with my friend at the local Apple store about this very thing yesterday. He gets told every day about not "wanting" a refurb and being "owed" a brand new phone...
Then he brings out a refurb and they can't tell anyway. LMAO
They have refurbs. Sometimes from day one depending on the model. Don't like it? Return the phone. As long as it's during the return period you can re buy a brand new one.
Otherwise, ya, likely refurb. Sowwy
Does Apple have iPhone 5s refurbished units yet?
Yah I don't care now. I got the phone back from apple and it had the same nick but in different spot. Went back to best buy and asked them to just return the thing. I now have a "new" phone,as I should, with no nicks. Yay me, was that too much to ask? :/
Yah I don't care now. I got the phone back from apple and it had the same nick but in different spot. Went back to best buy and asked them to just return the thing. I now have a "new" phone,as I should, with no nicks. Yay me, was that too much to ask? :/