nope they replaced it and it is lasting incredible well now, just like when I bought it
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iPhone 12 Pro Max Does Apple Replace Battery Above 80% If I Pay for It?
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A battery at 86% health is pretty badly degraded and you will almost certainly benefit from a replacement battery at that point.
Apologies for bogarting this thread, and it’s probably a stupid question, but: Should I wipe my phone clean (software-wise) before handing it in for a replacement battery?
I just turned mine off. They didn’t ask me to deactivate Find My either even though it says so on the website.
No need. Just turn it off. What is being replaced is just the battery, not the entire logic board.
I think depends who you get at Apple on the day....see my experience above. May have better luck at an authorised reseller as I did.
I think what you are doing could take a very long time to wear out the battery, and might even improve it for a while. I have seen batteries report higher health numbers after exercise.
Will you see a difference? Sure - if the battery would last say 16 hours on a charge, then the new one would last maybe 18 hours.
But if the battery is dropping more than 30% in 2 hours… that’s a software issue. The fact that the old battery is at 86% is NOT the primary problem.
Not necessarily. Sometimes degraded batteries don't hold onto charge that well.
That's how many of their people are now. I raised this issue several times, about how their knowledge, competence, and courtesy have been in decline for some years now, but people on here keep praising them and insisting people like these deserve better treatment and higher pay.
A battery dropping 30% in 2 hours is almost certainly an issue with a degraded battery! That's classic degraded battery behaviour.
This thread is a year old…but I just had a battery replacement this month. They ran a diagnostic on the phone, and then they replaced the battery. I paid for it, as I just bought this used phone.
If you really want to trash the battery, run benchmarks nonstop while plugged in, at full brightness.
Just be sure to keep it on a hard surface. I am not kidding when I'm saying that thing could spark a house fire on a rug.
I have ran into issues where even if I pay for it, Apple Would not replace the battery if the battery was above 80%. I have tried for both macbooks and iphones
Is this written somewhere that this pertains only to free replacement for apple plus and not if you oay for the service
Is this written somewhere that this pertains only to free replacement for apple plus and not if you oay for the service
From my experience Apple will replace an iPhone battery regardless of battery health % because they just replace the battery.
They won’t replace the battery in an iPad or Apple Watch unless the battery health % is under 80% because they give you an entirely new device rather than changing the battery in your existing device.
I replaced a iPhone 12 Pro Max battery when it was 86% at an Apple Store. I guess it depends on the store.
I have replaced batteries in two iPhones that had maximum capacity higher than 80% for a price. They did try to persuade me not to, but they did it anyway both times. I did it just last April with my old 13 Pro (which I then gave to my son to replace his old Xr.)