Does apple replace brand new iPhone 5 with refurbished one ?

[ahfu25]

after 6 months of use, my old iP5 accumulated some dusts and lint in the back camera cavity, so I decided to return it the other day. I did not ice that the model number went from MD of my old iP5 to ND of this new white box iPhone, which I suspect is a refurbish model naming scheme; but truth be told, I have no complaints, it's pristine and it works just fine.

My sister just got a new iPhone and her model number starts with ND

 

[MVRL]

Ahhh yes, the "panel lottery"... it's basically just another nit to pick for people who feel the need to find something wrong with EVERYTHING in order to feel some sort of... well... you know, I'm really not sure what the objective is???

They'll say the panel is either calibrated too warm (or too cool if they prefer the other), and then gripe that it's ruining their life not being able to get the opposite of what they have. It's a .01% problem, but if they're in the return period they're free to do as they wish...

If there is anyone out there who doesn't find it odd that there are people that consistently (phone after phone... dozens sometimes) find "problems" with them (besides the people themselves), I would sure like to meet them.

There will ALWAYS be a segment of consumers that find fault when no one else does. Doesn't mean there's anything wrong with the phone, but it could very well indicate a problem with the person...

Mind you I do realize there ARE some legitimate problems from time to time. But there have been NO confirmed reports of widespread issues with the screen... just a handful of unhappy people than need to tell you about their plight with theirs.

lol, i see! Well, I'm glad that I am one of those people who couldn't care less about that.

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Apple sources commodity parts (such as displays) from multiple vendors to avoid shortages and to put themselves in a better negotiating position. Great for Apple, but not so great for display buffs. Quality is all over the map. You have no idea what you've got until you've bought it, opened it up, and turned it on. If you try to explain to a genius your display sucks but your friend's doesn't, they look at you like you're crazy. They'll offer to exchange it, but now here we go. Let the panel lottery begin.

so, you say the quality is all over the map, that makes me curious. Do you have pictures of how different displays can be?

 

[MVRL]

My sister just got a new iPhone and her model number starts with ND

cool, thanks for the confirmation! so yeh, i suppose the white boxes aren't necessary refurbs like the other guy claimed then!

 

[AFDoc]

I paid 200 dollars for a new iPhone 5 on Wednesday it came with dents I brought it back today AT&T sent me to apple and the apple employee i got was nice he helped me out and said he was gonna change the iPhone with a new one but I have to wait 3 days to get it cause they don't have my type of phone in stock and he said I do not need to bring the box and I will just receive the phone but I ended up asking again and he said I will receive a brand new one

You're not returning a brand new phone so why do you feel you should receive a brand new one in return? Refurbs are backed by the same warranty so no need to get your panties in a bunch when receiving one. Good luck.

Ahhh yes, the "panel lottery"....

You sir are my new hero!

 

[Sean552]

You're not returning a brand new phone so why do you feel you should receive a brand new one in return? Refurbs are backed by the same warranty so no need to get your panties in a bunch when receiving one. Good luck.


You sir are my new hero!

either way my phone has to be new because i asked all the apple employees and they wouldnt lie and say its refurbished they said it came straight from the factory i looked up the serial number online it says my phone was made in foxconn in march so i doubt its refurb